Customer Reviews for The Villiage Laundry
(U-Haul Neighborhood Dealer)

557 reviews

3661 S Hwy 27 Ste B   Somerset, KY 42501

(606) 219-4992

Location Hours

  • Mon-Sat: 9 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(606) 219-4992

3661 S Hwy 27 Ste B
Somerset, KY 42501

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very nice people

William A. 
Rating:
5.0

The people were very nice. Fast quick check in.

William A. 
Rating:
4.0

Customer did not leave a comment.

Jamie F. 
Rating:
5.0

Customer did not leave a comment.

patricia S. 
Rating:
3.0

Customer did not leave a comment.

JEFFREY W. 
Rating:
5.0

Customer did not leave a comment.

Shane L. 
Rating:
1.0

Over charging for stuff already paid!!!

adam R. 
Rating:
4.0

Customer did not leave a comment.

jessee T. 
Rating:
3.0

Customer did not leave a comment.

Lester R. 
Rating:
5.0

Customer did not leave a comment.

PHILIP H. 
Rating:
4.0

I had to wash the outside before I used It. It looked like it had been 4-wheeling.

larry W. 
Rating:
5.0

Customer did not leave a comment.

Alishkumar P. 
Rating:
5.0

Good service

Jeannette C. 
Rating:
3.0

Will never attempt to use the contactless check-in/return again. It's horrible and Uhaul needs to make some serious changes to make it user friendly and fast. My advice: don't use it unless you have an hour to sit and go thru everything they require you to do, including taking and uploading pictures then waiting for approval to pick up your keys.

Rickey Z. 
Rating:
3.0

Customer did not leave a comment.

FRANKLIN H. 
Rating:
5.0

Customer did not leave a comment.

Gilbert W. 
Rating:
5.0

It's actually a good place ppl were very friendly and helpful.ive rented several times from this location.and will again

tim K. 
Rating:
3.0

Lower the rates

Michael J. 
Rating:
5.0

Nothing. Everything went perfect!

Mackenzie S. 
Rating:
5.0

Customer did not leave a comment.

Jaclynn C. 
Rating:
3.0

Not prepared for contactless pickup, but nice and friendly.

William K. 
Rating:
2.0

Customer did not leave a comment.

JOHN G. 
Rating:
5.0

Customer did not leave a comment.

Alan C. 
Rating:
2.0

Dolly & furniture pads were ordered however not included.

Michelle S. 
Rating:
4.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
3.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Village Laundry in Somerset is very good if you need a truck or trailer. We have had two experiences with them and was never disappointed.

Donna F. 
Rating:
3.0

The laundromat was noisy and I have hearing damage, so it was a struggle speaking with the desk clerk. The truck was very clean, but LF tire has a slow leak. I added air after pickup, but light was back on by time I returned truck.

William K. 
Rating:
5.0

April was very friendly and helpful. Transaction was so smooth and easy.

PAMELA S. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

DONALD CHARLES W. 
Rating:
5.0

Customer did not leave a comment.

Jerry C. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
4.0

Customer did not leave a comment.

donald M. 
Rating:
5.0

Nothing, everything was perfect and very professional

solange H. 
Rating:
5.0

Staff was very helpful and friendly.

Michael F. 
Rating:
5.0

Please request the office to maintain toner ink for their printer. We could not receive a physical receipt upon returning our truck because they "had no ink" for the printer. The very polite lady at the counter was nice enough to write us a paper receipt. Thanks! :)

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Ron T. 
Rating:
2.0

Customer did not leave a comment.

Charles G. 
Rating:
3.0

Customer did not leave a comment.

RAYMOND C. 
Rating:
4.0

Customer did not leave a comment.

Terry H. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY F. 
Rating:
5.0

Customer did not leave a comment.

JARRETT G. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
5.0

April was the best, very courteous and helpful.

Richard W. 
Rating:
5.0

Customer did not leave a comment.

Pam D. 
Rating:
5.0

Customer did not leave a comment.

elleen jean N. 
Rating:
5.0

Customer did not leave a comment.

Donna K. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER D. 
Rating:
2.0

Customer did not leave a comment.

RON T. 
Rating:
5.0

Customer did not leave a comment.

beverly W. 
Rating:
5.0

She was so helpful that I actually may use Uhaul again because of people like her.

Ibad R. 
Rating:
5.0

I've rented from this location multiple times and they are always helpful and friendly, highly recommended them

solange H. 
Rating:
5.0

Why above and beyond to help solve the numerous issues my renting place created.

Ibad R. 
Rating:
5.0

Great service!

Robert K. 
Rating:
5.0

Customer did not leave a comment.

Ambrina P. 
Rating:
5.0

Customer did not leave a comment.

JAMES J. 
Rating:
5.0

Very nice ppl, they were great. No problems

Debra S. 
Rating:
4.0

Customer did not leave a comment.

ellen P. 
Rating:
4.0

The parking yard was a little small and we had to pull the trailer a ways to hook to my vehicle. Very helpful gal working there though.

Mark W. 
Rating:
4.0

Customer did not leave a comment.

CAROL E. 
Rating:
5.0

Customer did not leave a comment.

Gold S. 
Rating:
1.0

Customer did not leave a comment.

Theresa C. 
Rating:
3.0

Customer did not leave a comment.

PAUL C. 
Rating:
3.0

Not much room to drop off especially when I'm not the best at backing.

Charles D. 
Rating:
5.0

Customer did not leave a comment.

jimmy B. 
Rating:
5.0

Customer did not leave a comment.

jeremy O. 
Rating:
5.0

Customer did not leave a comment.

DAN J. 
Rating:
5.0

Great experience!

Steven C. 
Rating:
5.0

Customer did not leave a comment.

james J. 
Rating:
3.0

Customer did not leave a comment.

jacqueline S. 
Rating:
5.0

Customer did not leave a comment.

earl B. 
Rating:
4.0

Customer did not leave a comment.

Dawn D. 
Rating:
4.0

Customer did not leave a comment.

Amy S. 
Rating:
4.0

Customer did not leave a comment.

penny C. 
Rating:
5.0

Customer did not leave a comment.

Joshua W. 
Rating:
5.0

Very helpful, in returning the truck

STEVEN S. 
Rating:
4.0

It was great

billy T. 
Rating:
4.0

Customer did not leave a comment.

Chad T. 
Rating:
5.0

Great

Cindy D. 
Rating:
4.0

Customer did not leave a comment.

Jeremy A. 
Rating:
5.0

It was a easy no hassle pickup and return. Just paid inside got the keys picked up my dresser and with the ramp easily unloaded it to my sidewalk and into the house. Got my gas at speed way and returned it to the lot and dropped of my keys in the drop box outside on the wall . No printed contact or wasted paper just easy easy Thank you for another perfect experience

DAN J. 
Rating:
5.0

Customer did not leave a comment.

Connie H. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Couldn't even get Mt Vernon uhaul to answer the phone. The somerset store was so friendly and accommodating.

Hazel J. 
Rating:
5.0

did well

robert H. 
Rating:
1.0

The lady who helped me at check in was very nice, the truck i received had very spongy brakes and vibrated real bad when slowing down. When i returned the truck in it had more gas than when i left, i used the mobile check in to return and they charged me over 50 dollars saying i returned with less gas (The website made me attach a picture of the fuel gauge which is clearly above what it had when i left). Not sure if this is the locations fault or U-haul being a scam artist in general. Go to Penske and pay the extra money, better maintained equipment and they don't try to add on bogus charges at the end of the day.

Terry G. 
Rating:
5.0

Customer did not leave a comment.

Stephen H. 
Rating:
5.0

Always ready when I need a moving truck. Always tell my friends about U-haul.

carlos F. 
Rating:
5.0

Customer did not leave a comment.

MARVIN W. 
Rating:
5.0

Customer did not leave a comment.

Barry M. 
Rating:
5.0

Customer did not leave a comment.

micheal V. 
Rating:
4.0

Customer did not leave a comment.

KARL L. 
Rating:
4.0

Customer did not leave a comment.

micheal V. 
Rating:
1.0

Customer did not leave a comment.

vileta C. 
Rating:
5.0

Customer did not leave a comment.

jb W. 
Rating:
4.0

Customer did not leave a comment.

GERALD G. 
Rating:
4.0

Customer did not leave a comment.

Dallas C. 
Rating:
5.0

The lady there was very friendly.

ESCUM M. 
No reviews have been submitted for this location.

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