Customer Reviews for Theodosia Marine Sales and Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Theodosia Marine Sales and Storage

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Helen H.
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Customer did not leave a comment.

Lisa D.
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Larry P.
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Thanks again......

Paul D.
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Customer did not leave a comment.

Mary S.
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I would like you to know that Ben Cook was awesome to work with. He went above and beyond to help me get the right equipment for my move. He even came back after hours to help me with my paperwork. Really appreciate all that he did for me. This was truly a stress free move, thank you Ben and U-Haul!!

Michael H.
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Customer did not leave a comment.

John P.
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Already recommended to others. Great service.

Kevin B.
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Nothing. Ben Cook is very customer oriented, detailed, thorough, helpful. Highly recommended.

Don H.
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I greatly appreciate Ben's attitude towards my rental experience. I questioned the total in regards to my 72 hours of use yet it appeared I was being billed for 96 hours of use and Ben was my advocate and I am greatly satisfied with the outcome!

tony S.
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Clean out all the trash from the cab and have the tank filled to 3/4 capacity as I was expected to. The tank was below 3/4 when I picked it up.

KIM W.
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Excellant service

michael S.
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Customer did not leave a comment.

Alan C.
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Wonderful people !!! Highly recommend this place!!!!

Jonathan H.
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James T.
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Shiela D.
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Guy R.
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BRETT M.
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Roll up door sticky and hard to use. Trailer was full of leaves.

Brett M.
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Got the trailer home and loaded found it was missing two lug nuts and the tire pressure was not were it was supposed to be.

louis R.
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Ben, the U-haul dealer was great! U-haul the company needs to streamline the procedure. It is impossible to use your web site both as a customer and as a U-haul dealer. Ben was very persistent trying to use your computer site but it took many tries to get all the way through your procedure.. Thanks again to Ben in Theodosia!

Don G.
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Don G.
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Francis C.
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Robert B.
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Guy R.
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Gerald S.
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Michael G.
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Rosalyn H.
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Very friendly shop cat. She gets 5 stars.

MARY S.
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margie D.
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Clarence G.
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Michael K.
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brenda S.
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Stephen S.
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Tawna P.
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I rented the truck online, so all I had to do was pick up the truck. Not the case. I spent 30 minutes going over everything at the pick up location, that I had already completed online. The truck barely had enough gas to drive to a gas station to refuel. Because I had to fill the tank, I ended up returning the truck with about $15.00 more gas in it then when I picked it up. I have never heard of truck being rented without a full tank of gas. The passenger side windshield wiper was broken, and it disconnected when I turned them on when it started raining. I had to rig the wiper in order to get it to stay on for my 8 hour drive in the middle of nowhere in the rain.

Gerald S.
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Donald B.
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Great location , very helpful staff.

James W.
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This guy was very unprofessional. Rude and proceeded to be racist when he found out where we were going. We will use another Uhaul place if we ever need to use Uhaul again.

calvin B.
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tammy S.
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Dalton H.
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KEVIN N.
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Donald M.
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These guys were really helpful checked trailer when I arrived , had me back it in and made sure lights were still working and things were in good shape for the next person. Great service and friendly environment, I would rent from them anytime, great job

John R.
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Eddie D.
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DONALD M.
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kieth C.
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Nice newer truck. Reasonable rates. Very good experience!

james O.
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Make sure the equipment is road worthy

IRENE M.
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Service was excellent at the pick up site. The staff went above and beyond to accommodate my time line for picking up the truck. Thanks you.

Paul K.
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It was all good...thank you

David G.
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Excellent customer service! Thanks!

Shawn S.
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Person at the drop off location had no idea what to do.

Liana W.
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Christine S.
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Chance M.
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After a ton of confusion of the size we needed...we get to the place wait forever and eventually call to get someone to come out and help us. They didn't even come out to check the truck out with us. Gas was 1/2 tank it was supposed to be 3/4 I tell them and they said they would get it adjusted. Then we go to drop it off and was told the wrong place also told them I didn't want the $15 insurance they charged for it anyway!! Said they would credit us $10 for the gas...nope they charged the full price!! We filled it up and it went almost to Full!! We had to reserve another Uhaul with them a week later and get a text saying they don't have what we reserved!! We are having to drive a hr out of the way to go pick it up!!

Marie M.
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Check out the vehicle. The wrench and engine light stayed on Also the thing dog tracked too No boxes was there. We were told to go to a grocery store. We were in the middle of no where

Joyce C.
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nothing cause everyone is nice and polite

Betty H.
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Faster check in

KELLY S.
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Christyne R.
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Earl J.
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Earl J.
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Keith W.
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Add boxes and packing supplies

John W.
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I just dropped off the equipment and expected an e-mail that everything was ok.l I received was an additional $800 charge on my credit card because the mileage was read wrong. It took only that to charge my bank account. Then it took several phone calls and 3 days to get my account credited after the error was noted and fixed. Errors should be fixed immediately.

PETER F.
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RoseLynn R.
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Don H.
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Roger F.
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After I checked the trailer back in, I went out to park it for the guy who was going to unhook it for me; when we finished I drove back up to the office to make sure all was ok and the lady came out and told me everything was taken care of enjoy the rest of the day. I thought both employees were very nice, friendly and did a great job of checking it back in. Thanks for great service.

Travis B.
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Very friendly, helpful and efficient. The place was clean, organized, and had a nice selection of trucks and trailers. They offered to help with the hook up of the trailer. I would definitely recommend to another person.

Joey F.
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john H.
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Have everything ready, so the customer doesn't have to wait so long to pick up the truck.

No reviews have been submitted for this location.

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