Customer Reviews for This & That Home Decor
(U-Haul Neighborhood Dealer)

179 reviews

777 W Tehachapi Bl Ste A   Tehachapi, CA 93561

(661) 750-4409

Location Hours

  • Mon-Sat: 10 am - 5:30 pm
  • Sun: 11 am - 5 pm

Services at this Location:

Contact Us

(661) 750-4409

777 W Tehachapi Bl Ste A
Tehachapi, CA 93561

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 5:30 pm
  • Sun: 11 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

connie M. 
Rating:
1.0

The person working thought I was someone else! When I returned the truck he said I was late and I was a half hour ahead of time! I returned the keys. The next day he called me and asked where the truck was!!!! I told him I returned it yesterday and he still thought I was someone else!! If this is the only job this person has then he is terrible at it!!! It's not that difficult

Allen B. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

Trina S. 
Rating:
5.0

Wonderful dealership we came in last minute and they took excellent care of us!

Ari L. 
Rating:
5.0

Customer did not leave a comment.

Glenn W. 
Rating:
5.0

Customer did not leave a comment.

Larry F. 
Rating:
4.0

Customer did not leave a comment.

Satura E. 
Rating:
4.0

Share with us customers the approximate gas milage of the truck for the refueling purpose. I called back and the nice lady said, "about 8 mpg " so I added 5 Gallonsfor 33 miles. It was a good rental experience. Thank you, Jeff

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

darin B. 
Rating:
5.0

I had a great experience with this location. The gentleman that helped was so kind and helpful.

Natalie E. 
Rating:
5.0

Everything was great

Gregory H. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

LEONARD H. 
Rating:
3.0

Customer did not leave a comment.

sam G. 
Rating:
5.0

Great experience, but shorter wait time. Place has only one employee.

byron W. 
Rating:
3.0

Did not get the trailer I reserved I reserved a ramp trailer and got a utility trailer and was told that it was a ramp trailer. When I said something was told that the boss said to tell me that not good was told to have trailer back by 11 and was charged for another whole day . I have another reservation if this one is messed up I will find another source in the future.

BETTY D. 
Rating:
2.0

Older box trucks ... asked for one of the two pick up trucks sitting on lot but gave me a box truck 🚚 ? It sucked ... $19.95 a day 100 mile round trip $111.00 plus gas ⛽️ could see gas gage moving 😳 rough ride

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Tim P. 
Rating:
5.0

Customer did not leave a comment.

Joy M. 
Rating:
5.0

Customer did not leave a comment.

Amelia R. 
Rating:
5.0

Customer did not leave a comment.

Kathy M. 
Rating:
4.0

This is the second trailer we've gotten that the rear tail light was not working after we picked it up. The first trailer my husband took an hour to clean the connections because they were dirty. The second trailer we didn't have time to clean the connections. Maybe better maintenance on the tail light connectors

Ken W. 
Rating:
5.0

My recent experience with renting a trailer from the Tehachapi Blvd U-Haul location was amazing. Could not have been better. Staff was friendly, helpful and knowledgeable. Pick up and drop off was very quick. The trailer was brand new and pulled very smoothly behind my truck. And last, the price was very, very reasonable. I couldn't be happier with my rental experience. Thank you Tehachapi U-haul.

Ronald B. 
Rating:
5.0

Not a thing. This is the 3rd time I've rented at this location and I wouldn't go anywhere else. They are super friendly, knowledgeable and helpful. Just a wonderful experience all the way around.

Hadley H. 
Rating:
5.0

Customer did not leave a comment.

Armand R. 
Rating:
5.0

Customer did not leave a comment.

Chae M. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

I've used this location a few times now and they never disappoint

Michael C. 
Rating:
5.0

No improvement needed at this location they do a great job

Deborah N. 
Rating:
2.0

We reserved a 26 foot and got a call the next day that you will not have a 26 foot truck. Then why was it an option. We reserved a pick at one facility closes to us. Then we get there and there were no trucks. They told us our pick was an another facility across town. The man was rude and told us they contacted us on the change. No they didn't because we would have gone straight to the other facility and wasted our gas and time. Uhaul was a big fail on customer service.

Jose T. 
Rating:
3.0

Customer did not leave a comment.

Dana R. 
Rating:
3.0

The charges were not explained clearly so I was a bit thrown back when I was charged $249 for a truck I had for 3 hours

Raymond C. 
Rating:
5.0

Nothing, customer service is very good

Carlos M. 
Rating:
5.0

The only problem was the dolly wasn't in truck. Had to get one at site of storage.

Sylvia S. 
Rating:
5.0

Customer did not leave a comment.

JOSE G. 
Rating:
5.0

Customer did not leave a comment.

Barrington W. 
Rating:
4.0

The gentleman who hooked up the equipment was excellent.

Katelyn C. 
Rating:
5.0

Customer did not leave a comment.

Bryan B. 
Rating:
5.0

Excellent service and a perfect vehicle!! Couldn't Ask for more 😊

TERRI W. 
Rating:
5.0

The gentleman that helped us was extremely busy today but that didn't effect his courtesy, professionalism, and attention. The pick up and drop off went smoothly.

Leah-Carmen G. 
Rating:
5.0

Customer did not leave a comment.

Alberto L. 
Rating:
3.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

Thanks for the good service. I appreciate the friendly atmosphere and courteous management.

David W. 
Rating:
2.0

The person who accept the uhaul is ignorant and charge my credit card without let me know and without my authorization

IDAYANA K. 
Rating:
5.0

Customer did not leave a comment.

Chae M. 
Rating:
5.0

Customer did not leave a comment.

Barrington W. 
Rating:
5.0

The best people to do business with they go out of their way for customers

Deborah N. 
Rating:
3.0

keep up the good job and continue what you are doing, it's working so far.. thank you

Lisa H. 
Rating:
5.0

Customer did not leave a comment.

CINDY O. 
Rating:
5.0

Customer did not leave a comment.

Matthew F. 
Rating:
5.0

Customer did not leave a comment.

CINDY O. 
Rating:
3.0

Did after hour return.

skye K. 
Rating:
5.0

Customer did not leave a comment.

Jason A. 
Rating:
3.0

Customer did not leave a comment.

DEBORAH B. 
Rating:
5.0

Thank you for a great experience. Fast when we needed it. Price was fair and we were given ample time to return our one way rental

Brenda N. 
Rating:
5.0

Customer did not leave a comment.

Robert T. 
Rating:
5.0

Customer did not leave a comment.

Gregory C. 
Rating:
5.0

Customer did not leave a comment.

Greg M. 
Rating:
5.0

Customer did not leave a comment.

Skye K. 
Rating:
5.0

Great service great people!

David B. 
Rating:
5.0

Great service

Dennis B. 
Rating:
5.0

Customer did not leave a comment.

Timothy G. 
Rating:
5.0

Customer did not leave a comment.

BRYAN T. 
Rating:
5.0

Staff was super friendly. Location is located at the back of an antique store, with plenty of trucks & trailers to rent. This will be my go-to location for truck rentals in Tehachapi.

Luis G. 
Rating:
5.0

Customer did not leave a comment.

SEAN M. 
Rating:
5.0

all i can say was the trailer was old, and to keep U-Haul's reputation up they should paint it and make it look better. The service was awesome and prompt. This is a great store and Lee treats his customers with high regards.

Bob P. 
Rating:
5.0

Customer did not leave a comment.

CAROLYN M. 
Rating:
4.0

Customer did not leave a comment.

LAURIE S. 
Rating:
5.0

Customer did not leave a comment.

TODD R. 
Rating:
5.0

Customer did not leave a comment.

DAVID P. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

ROBIN A. 
Rating:
3.0

I rented a trailer and moved a large desk. It was a little out of my way from were I live price was not bad. thanks

DALE S. 
Rating:
5.0

No issues at all

ANDREW M. 
Rating:
3.0

Quicker pickup of truck.

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

DANIEL U. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
4.0

Customer did not leave a comment.

Jimmy C. 
Rating:
5.0

Very friendly people and Service

Eddie V. 
Rating:
5.0

Outstanding customer service! Excellent equipment. Simple rental procedures.

JOSEPH L. 
Rating:
5.0

These people cater to it costumers it's my go to place

Deborah N. 
Rating:
5.0

Isaiah was extremely attentive and helpful. I would rent from this location over and over.

Tom D. 
Rating:
3.0

Customer service seems strapped and unable to actually help

DAVID E. 
Rating:
1.0

The checkin guy here was rude, not helpful and uninterested in answering my questions. He left without answering any, I tracked him down to ask about getting a receipt- I wasn't impressed with his answer or his demeanor while telling me how stupid I was for asking. Definitely will tell anyone who asks to so somewhere else…

ORAL A. 
Rating:
5.0

The rental location was super helpful. I did not enjoy all the emails and calls from uhaul main office while trying to drive and move livestock 1200 miles. It was very distracting and annoying. Even had a call from a different location wanting me to drop off 150 miles from pickup location....

NANCY Y. 
Rating:
5.0

Keep up the good work

James C. 
Rating:
5.0

Really nothing great customer service I love renting from his place

EDDIE V. 
Rating:
5.0

Customer did not leave a comment.

ASHLEY B. 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY K. 
Rating:
5.0

Customer did not leave a comment.

ROY D. 
Rating:
5.0

Keep doing what you are doing and how you do it

JIMMY S. 
Rating:
4.0

Customer did not leave a comment.

Parth P. 
Rating:
5.0

Awesome service thank you

Hans K. 
Rating:
1.0

Not happy

Rianon R. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN B. 
Rating:
3.0

Customer did not leave a comment.

STACY A. 
Rating:
5.0

My experience with this in particular business and Uhaul has always been nothing short of professional and helpful. Mr. Lee and he also has a very helpful young Man Isaiah whom are always ready to assist.

ELSIE L. 
Rating:
5.0

Everything was great. Had previous bad experiences with other uhaul locations. This location was quick, friendly, and thorough. Definitely recommend.

Cristal Y. 
Rating:
5.0

Lee was fantastic and helpful!!!!

LUIS G. 
No reviews have been submitted for this location.

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