Customer Reviews for Thompson Floor Covering

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Thompson Floor Covering

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CURTIS C.
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The windshield wiper was broken.

dennis R.
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Customer did not leave a comment.

TODD H.
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Not a thing, Helped me hook up, explained how to load car, strap it down. Very easy to load and use. Only complaint the driver's side ramp makes all kinds of noise rattling.

STEVEN S.
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Very friendly and the truck was spotless

sandy P.
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Customer did not leave a comment.

raymond F.
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Thanks to everyone. It worked out great.

KEVIN B.
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Customer did not leave a comment.

ROBERT W.
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I set it up online and when we went to pick it up, everyone was wearing a mask and were very courteous. Our sales person even pronounced and spelled IROQUOIS correctly!

Richard S.
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Overcharged first gas. We returned with more gas than we left with.

BRIAN H.
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Customer did not leave a comment.

DONALD D.
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This place of business is only open sometimes. Upon arrival there is no support for return. U-Haul assumes everybody has cell phones and apps. What do you do, no personnel and no phone, Your apps alway through this rental process sucks! I reported the bad tire on line, but the info never got to the drop off point!

JAMES B.
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Customer did not leave a comment.

JASON K.
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Helpful at time of return

Henry C.
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Customer service was excellent no complaint what so ever the lady who helped us answered and assisted us with every step of the way all I could recommend is the equipment be serviced/lubricated more frequently being it sits outside in the elements the ratchet straps were a bit tough to deal with.

kayleen T.
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Customer did not leave a comment.

Robert C.
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very nice to work with above and beyond

PATRICK K.
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Not a thing. Dont try to fix it if it aint broke.

Thomas H.
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Customer did not leave a comment.

JIm S.
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Excellent place to do business.

ALLEN W.
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Customer did not leave a comment.

Rodney H.
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A dropped the u-haul truck off With the appropriate amount of gas and I still got charge $23 somehow Bullship Running over a billion dollar scheme

Myron J.
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Customer did not leave a comment.

Anita H.
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Customer did not leave a comment.

Bruce P.
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Customer did not leave a comment.

Bonnie P.
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Overall great experience!

Matthew S.
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Thx for everything and working with our wild schedule and changes!!

ROBERT H.
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Customer did not leave a comment.

mark H.
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Customer did not leave a comment.

John M.
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Customer did not leave a comment.

david P.
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I reserved my uhaul a month in advance and was send somewhere else because they didnt have it

Forest C.
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Customer did not leave a comment.

John S.
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Ordered 10 ft truck, got 15 ft truck...wasn't happy about the switch. Should be warned if going to do that...

ROBERT S.
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Customer did not leave a comment.

Dino C.
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Joseph T.
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Harold M.
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Great customer service. I would highly recommend this location for all your U Haul rentals.

KRISTINE O.
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The representative was very helpful and very friendly -would recommend this location to family and friends

RICHARD B.
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Great service & friendly staff

Amy T.
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Nothing. Service, owner, employees and uhaul truck were great! Can't express enough how awesome the owner treated me. Perfect service! Already recommend to family. THANK YOU!!

Daniel W.
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Great place to work with!

Terry C.
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I was very disappointed in my Uhaul experience. However this was due to main office and service from them, which was poor and uncooperative. Uhaul does not try to work with customers. and their online reservation process is misrepresenting. However the sight they sent me to instead of what I reserved was very receptive and friendly. Although I was upset over having to go 30 miles out of my way that I was not expecting and had to rearrange my schedule for the day that was not expected, the staff at this location made up for it with their personality and willingness to assist. The satellite locations are what keeps Uhaul going, not the main business.

Zacharey S.
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Customer did not leave a comment.

Angela C.
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Customer did not leave a comment.

Andy M.
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Customer did not leave a comment.

DANIEL S.
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Customer did not leave a comment.

Janice S.
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Shovel/plow parking and walking areas. Otherwise, location was easy to find, convenient 24/hr site

Larry A.
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Customer did not leave a comment.

Raymond K.
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Customer did not leave a comment.

Candi M.
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Customer did not leave a comment.

Janet D.
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Customer did not leave a comment.

Scott C.
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Customer did not leave a comment.

Adam M.
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Great customer service!

Dusti D.
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Customer did not leave a comment.

Melissa M.
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Customer did not leave a comment.

Scott S.
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Customer did not leave a comment.

Robert M.
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Very friendly staff, quick and easy.

Bill K.
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Customer did not leave a comment.

Stephanie E.
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Customer did not leave a comment.

WILLIAM T.
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Customer did not leave a comment.

Nancy S.
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Customer did not leave a comment.

john D.
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Bill and Ann were both outstanding!! I don't know how you could improve on them.

LORI C.
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Very attentive, thorough and super friendly! All uhaul reps could learn from him! He had cool equipment to unhook the trailer. You could tell he had this service perfected.

Terence C.
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Just a little too far to drive for a uhaul. Drove about 1.5 hours one way to pick it up.

LAUREN M.
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Customer did not leave a comment.

Joshua P.
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Customer did not leave a comment.

ANTHONY R.
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I think there prices are way to high .. I know ill never use them again . $200.00 to move 12 miles away .

Heather S.
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Informed and helpful rep at this location.

craig P.
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Customer did not leave a comment.

Kimberly D.
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Customer did not leave a comment.

MARLENE S.
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Customer did not leave a comment.

JASON E.
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Customer did not leave a comment.

russell M.
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In Tulsa I paid 20. To have vehicle loaded on trailer when arriving in Kane Pa at Thompson floor covering they refused to unload vehicle and then said they will unload my vehicle for 75.00 a customer standing in line said that's absurd and said cmon I'll help you take your car off the trailer.

KARL K.
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nothing

william N.
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Customer did not leave a comment.

PAULA R.
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Customer did not leave a comment.

Alan S.
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Customer did not leave a comment.

WILLIAM N.
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Customer did not leave a comment.

pat C.
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Customer did not leave a comment.

Jerry R.
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Customer did not leave a comment.

JERALD B.
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Customer did not leave a comment.

Kellis M.
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We had to drive an hour out of our way to pick up the u haul even though we spoke to a u haul dealer 5 minutes from our home and he assured us that they would get the truck we needed. The sales rep took over 40 minutes to process our transaction because she did not know how to do it, so on top of the hour drive each way, we waisted another 40 minutes trying to pay for the truck. 3 hours of our moving day waisted, not to mention fuel of our own vehicle. Horrible inconvience on a moving day.

DAVID W.
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Customer did not leave a comment.

WILLIAM T.
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Very accommodating and friendly! I will get all my rental equipment from this location from now on!

debbie Z.
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Customer did not leave a comment.

Victor B.
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Customer did not leave a comment.

Josh B.
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Service at location was great. However, the truck had an Arizona plate and tires to match... Zero tread for winter weather. May want to consider this for the next customer.

Robert H.
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If they offer the same service as the pickup point nothing should change.

Gary M.
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They didn't answer the phone when I called to confirm and did not return my call. The trailer had a soft tire which they inflated. I had reserved moving pads and the agent went to verify that he had them.When he returned he said that they did have them and proceeded to finalize the agreement. He did not have the pads when he returned, so I assumed that he had placed them in the trailer. When I reached my destination, nearly an hour away, I discovered that the pads were not in the trailer.

Mike B.
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Customer did not leave a comment.

Steven S.
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Friendly staff and a pleasure to deal with.

DEB C.
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My experience was perfect so I can't truly recommend any improvements. Great rental!!!!!!

TOMMY H.
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Bill Thompson took the time to make sure that all of my questions and concerns were satisfied. What a great experience. Wonderful Job!!

Randy B.
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I will never rent from U-haul ever again. Involved in an accident and road side service was no help even though we had insurance you still charged me a $350 tow fee. Again I will never rent from U-haul again!!! Thomason Floor Covering was the only people that was willing to help us

Taunya B.
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Customer did not leave a comment.

DONALD M.
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Excellent service,will deal with again,2 thumbs up

William L.
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Nothing - great service!

BOBBIE C.
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Customer did not leave a comment.

Teresa R.
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quick and easy

Michael M.
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Customer did not leave a comment.

vassili P.
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Salesman was very nice and helpful with this rental, it was not the location that we had originally chosen for pickup location but we were happy in the end as he was such a nice guy. Would recommend this location to all.

No reviews have been submitted for this location.

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