No one was available to answer or return calls. As of today, I have not received a response. No visible drop off box. Terrible location.
Wesley B
Customer Reviews for Tilton Mini Warehouses
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Had a blowout from a pothole that couldn’t feel in the truck with an empty trailer. No spare tire on trailer. Called roadside assistance and got a text about 5 minutes later that it would be one hour and waited right at 3 hours on the side of interstate for a tire.
RANDY MThis Lady is top notch. One of the best people I have ever dealt with in any business
HEATHERANN EBelinda was wonderful. She was there waiting for us at our scheduled time. She gave us her cell number and said if she didn't answer, to leave a message and she'd get back to us asap. We had to leave her a message and she called back within minutes. It was our first time renting and we needed her to show us the ropes. She made us feel comfortable.
DAVID UCouldn't get the gate code to get in and drop off the vehicle, couldn't get anyone to answer Phone.
Isaac CVery nice people, excellent service
CORY SBelinda was extremely helpful!
EMILY HBelinda was awesome. Went way above and beyond. I will certainly be renting from her again.
James SWe dropped the car hauler off after hours at this location, which was not our original drop off location, because the destination on our contract was at a location that was to crowded to safely drop the trailer, the owner of Tilton Mini-Warehouse arrived while we were waiting to change our destination and was able to change our destination and accepted the trailer without any problems. We would highly recommend this location for anyone's Uhaul needs.
DOUG PThe associate assisting us was very friendly, helpful and knowledgeable.
Mary KVery nice and enjoyable person to work with
diem tKeep up the good work
dreamer cThe personnel was very helpful and kind. Great experience!
Pamela YI was told there was a quarter tank of gas, it was under that when I took it. I should have said something. I literally drove like 12 miles and was charged $30 and 5.95 a gallon. I will rethink before renting again. I had that truck for an hour maybe 70 minutes and was charged over $70.
Sherri RWhen we arrived we were told they were open until 3pm. No one was there at 2:40 when we arrived. We called several times leaving messages. When they finally returned the call they said they were closed on Wednesdays.
laura sThere was a locked gate when we got there and you had to have a code to get in….we couldn’t find a code: the sign said if we left it outside the gate it would be at our own expense. Luckily the neighbor came home and was able to get a hold of them and get a code for us. It was ridiculous. I wish they would have just let us drop off At Express Packaging in Danville, that is such a better experience.
HEATHER SBelinda was very nice and attentive. She is great!
Chelsie BVery professional. Very nice. Great vibes.
james bI am a regular with this location. I will not rent from anyone else. She takes care of me. Always makes sure the product I use is up to par and in good condition.
Trisha BNothing needs improved - Belinda runs this business in a very professional yet friendly manner. I would definitely recommend this facility to anyone needing to rent U-Haul equipment
Angela SThe customer service was excellent. Belinda was friendly and very helpful. She made my truck rental go smooth and easy. I would recommend Tilton Storage Warehouse if you need to rent a truck.
Bonnie BVery helpful in the rental process
Mark SBelinda was very helpful and informative. Easy setting up and scheduling. Definitely recommend to anyone to use this U-Haul service.
michelle gVery pleasant and efficient lady to deal with.
GERALD KBelinda was excellent to work with and everything was just a stated. My Thumbs up to her and the entire transaction.
jerry pEnsure that the customer has the correct information and one profile.
Crystal NThis location was great and if I ever need uhaul rentals in the future I will go here. Uhaul online was not a great experience, my first reservation for the trailer I wanted was canceled by uhaul and I had to scramble at the last minute to get something else. But, Belinda at Tilton mini warehouses was wonderful, knew her job and had us in and out in no time.
Beverly PI left my key chain in the u hual
Cassondra FThere were people waiting when I arrived, which was no big deal. The employee told me she would check my truck in and email me a receipt which was great! I received the email receipt and was charged a $25 cleaning fee. I called her and she said there was trash in the uhaul. I know for a fact the uhaul was just the way I got it. I only hauled 1 commercial refrigerator. She was very rude. After calling uhaul the representative was very helpful and said the pictures does not show any trash. She refunded me my $25. I wonder how many times this lady get $25 cleaning fee. To me it seems like she is scamming people. I would not use her again, she should not be a uhaul dealer.
Bryan SWonderful service
ROY BI go out of my way to use tilton mini warehouse uhaul over other locations. Belinda is super friendly and helpful... the epitome of quality customer service! I recommend her establishment to anyone looking to rent a uhaul.
Cindy SI had to go to this location because the truck that I had reserved was not at the original locati0n as promised.
melinda dThe validation step for self pickup is not intuitive. If I’m paying with my credit card, why not just use 2-factor authentication?
Dwayne CWent out of her way to make our experience great..
Anthony HPlenty of room to drop off truck and communicated well through text.
Andrew DExcellent customer support Thank you
Jeff GI had to use the website check in process because the app was not working for me to upload photos.
Bradley HVery nice!
Jack CBelinda was great help and I recommend her always.
MARGOLITA RBelinda was amazing. Her customer service is outstanding. Loved her patience making sure I understood everything. I highly recommend her Uhaul location. Call her direct. She'll make sure everything is right.
Beckie HGreat experience! Belinda was awesome! Will be sending people her way for sure!!!
Ashley LNothing it was a great experience
Carl EThey were very efficient and friendly.
Jeffrey OEasy, quick, and clean! Great service!
Nathan LVery easy to get along with and very friendly. By far the best customer service I have seen from a Uhaul store.
David KExcellent customer service
Troy VThe owner was so helpful in making a switch in trailers at last minute. She offered to have boxes and blankets ready day before. Great idea to be more organized. She was organized, good selection of moving supplies, And so pleasant to work with.
Marie L