Timbes is fantastic. Uhaul's prices are outrageous. $40 per day + mileageâ€¦really?Thomas P.
Customer Reviews for Timbes Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Reservation was for a truck and transport No truck no assistance with the transport hook upRobert C.
Unfortunately, the car hauler was not suitable for its intended purpose. The online system confirmed it would work to haul a 'tractor'; but it never asked me to specify 'what kind of tractor?'. I found that a Kubota BX25DLB had too narrow a wheelbase to make it up the pair of ramps. I had to go out of my way to borrow another car hauler from a friend in order to transport my tractor. When I asked the dealership if they might have a suitable flatbed for next time, they said U-haul does not offer a viable option for my needs.Spence K.
The location is very accessible, just off the highway. Inside is neatly decorated with vintage automobilia. Everyone I spoke with seemed helpful, however, we waited a long time due to an issue with our moving truck. This time lost was frustrating. The location or whomever is responsible for inspection should be more up-to-date about maintaining issues related to their trucks so that the customer doesn't suffer the consequences.Phillip H.
Lady was rude after waiting 45 min to pick up this truck Also, did NOT receive the dollies that were rented the week before. Terrible UHAUL location.Candy P.
Customer did not leave a comment.Shane H.
I had to make sure the truck had 3/4 tank of gas when I returned it although it only has 1/2 tank when I picked it up.Timothy R.
Best service anywhereDenise T.
Customer did not leave a comment.Robert E.
We love this location. We have our truck serviced at this drop off also. Very friendly and helpful staff. Will use this location in the future.DEBORAH H.
CALLED WERE TO PLACE UNIT ON SATURDAY WAS THERE AT 5:30PM SAW PERSON ACROSS STREET TOOK PIX ,OTHER PEOPLE WERE DROPPING OFF TOO HAVE THE GALLS TO CHARGE EXTRA DAY 4DAYS LATER YOU NEED TO LOOK AT THEIR CROOKED BUSINESS PRACTICES. SPOKE TO U HAUL AND FIELD MGR REVERSED CREDIT IMMEDIATELY & CHECK THEIR GAME . WILL NEVER USE THAT PLACE AGAIN.THERS MORE BUT I'M DONEjoseph C.
Customer did not leave a comment.Robert C.
Customer did not leave a comment.Larry H.
Timbes employees unfamiliar with vehicles. First time I went to rent tow dolly they refused to rent one to me claiming that uhaul online system would not let them. I returned home, made the reservation on-line and returned to pick up the dolly. (She didn't like that either. She let me know too.) Employee simply didn't know the difference between a Ford Ranger (4 cylinder) and a Ford Ranger Edge (V8).Mike F.
Better info for after hours drop off. I got lucky and an employee just happened to be at tire shop or I would have had no idea of drop off procedure there. The online drop off couldn't locate me even though location was allowed. So I could not use online drop off.James T.
Customer did not leave a comment.Skipp R.
Drop off location was across a busy major highway with no one at drop off location so you would know who to talk to or where to go to turn in the equipment. Had to find out from a store owner not related to this business.THOMAS D.
Customer did not leave a comment.Juanita H.
Customer did not leave a comment.George E.
It was perfect.Glenn D.
Customer did not leave a comment.Corey W.
Customer did not leave a comment.Rick T.
Customer did not leave a comment.Joshua B.
Very friendly serviceApril C.
Customer did not leave a comment.kevin H.
Customer did not leave a comment.Cari L.
Hard to find since Timbes had no number on their building. People there were very helpful!MEADE M.
Customer did not leave a comment.Jonathan W.
Great location, easy access.DEB H.
I got charged $36.00 for gas because they said it wasn't where it should have been. When I put gas in it, if it wasn't right on the spot it was close. My husband is not working and that $36.00 that was taken out of our account was bill money. I know it didn't cost that much to be where it needed to be unless someone filled the truck all the way up. I am very disappointed cause I didn't intend for that to come out of my account. I knew we went over the mileage.PENNY B.
Customer did not leave a comment.GABRIELLE B.
Customer did not leave a comment.elizabeth P.
Customer did not leave a comment.Don T.
Customer did not leave a comment.tanya K.
Customer did not leave a comment.Robert M.
Customer did not leave a comment.Kaitlin F.
Customer did not leave a comment.BRIAN B.
The lady's that helped were awesome. They made things very simple. Much appreciated!Keith M.
Customer did not leave a comment.TAMI C.
More training , on the rental process. From the employee at this facility!!sandra C.
Customer did not leave a comment.carolyn R.
No labeled drop box. We returned the truck after hours and had to call for directions as to where to leave the key.Marty M.
Customer did not leave a comment.John B.
Customer did not leave a comment.Glenda W.
Customer did not leave a comment.carolyn K.
Nice peopleJames K.
No improvements neededsteve B.
This place was awesome. I hate that I had to drive all the way to Burnsville after my reservation in Tupelo was ignored. Compared to the absolutely terrible experience in Tupelo to this wonderful place, it was a joy to walk into such a great location. Again, I'm just generally pissed that I was told my truck wasn't available and had to drive an hour away to get the nearest available truck.Joseph C.
Customer did not leave a comment.Kevin B.
Customer did not leave a comment.Todd H.
Fast check-in, very efficient.William N.
Customer did not leave a comment.ROBERT W.
The representative at this location told me I could drop off before close at the location in Pearl, Ms. It was never brought to my attention there would be an additional charge at the hour I dropped it off.TONI P.
She was very rude. Sent us to get gas in the truck then we came back 10 minutes later and didn't even know why we were there. Very rude.JILL M.
Customer did not leave a comment.George E.
Customer did not leave a comment.Vicki W.
Customer did not leave a comment.Richard W.
The truck needs repairs because it used way way too much gas. We have rented the same size truck before and traveled the same and never used that much!Jason S.
See previous comment for original pick up center.carolyn R.
I have been getting the run around on my refund for over two weeks nowJeremy M.
Customer did not leave a comment.James M.
Customer did not leave a comment.PAMELA D.
The inside of the truck was very unclean. The service was nice enough but very slow.John S.
I had rented with Ferrell's Appliances in Corinth. When we arrived, they no longer had the trailer we had needed. They believed that UHaul had emailed us letting us know of the problem. I had never seen any email. This was for a high school theatre competition and it was totally unacceptable that we would have had to drive to another town, albeit close, in order to get a trailer that we had already rented. The two businesses worked out the issue and we were able to get from another business the trailer, even though our school check was made out to another business. That's not the way to do good business, UHaul. It's obvious you don't care about the needs of your customers. I'll not forget this next year when I need another trailer for the same high school theatre competition.RICK B.
It took a 20 minute wait and a phone call to the rental desk before someone came out to the equipment to help my wife hook it up and check it out. They need to make sure that an employee is going with the customer to get them on their way.James F.
Customer did not leave a comment.Linda F.
Customer did not leave a comment.Jason W.
Customer did not leave a comment.SPERRY R.
The high school band used this to transport our instruments to an away football game. More than likely we will continue this for the rest of the season and completions. This worked great!Christopher C.
Customer did not leave a comment.debra P.
Customer did not leave a comment.trisha R.
Did not get to pick up the truck in the town I requested and had to pay for the extra mileage. Not happy about that.George C.
Customer did not leave a comment.Guy F.
Customer did not leave a comment.Ernest R.
Customer did not leave a comment.Thomas F.
Customer did not leave a comment.WILLIAM L.
Customer did not leave a comment.Robert R.
Worked great , in like new condition .James M.
Customer did not leave a comment.Ross S.
My husband called to book and asked for Corinth pickup. He also discussed cost and told the sales person no insurance. We got an email confirming Corinth but ended up having to pick up in Burnsville. My parents were picking it up for us. The trailer was very dirty and the bottom was full of red mud/dirt. My dad had to spend a lot of time cleaning it out just so it was usable. The sales person at pickup was rude to my parents and also charged them insurance. When they asked what it was for she either could not or would not explain. They chose the cheaper one still not knowing what it covered. The sales rep on the phone was very nice but the one at pickup would make me not ever use them again!bill P.
So thankful they helped us get everything straightened out about the Uhaul since the lady at the pickup location was NO help at all and had our paperwork messed up. They got it all fixed for us at Timbes!Benjamin P.
Nothing. These people are the best!!MARANATHA B.
Perfect experience. Fast and friendly.Keith H.
Customer did not leave a comment.Helen Y.
We were scheduled to pick up our rental in Corinth, MS. We received an email en route to Corinth that we were going to have to drive 20 miles out of our way to Burnsville in order to pick up the rental. The truck was filthy with the ash tray being stuffed full of cigar butts. The cab of the truck smelled so bad that it almost took your breath away from the butts. The gas tank was only 1/2 full. And we did not receive the hand truck and blankets that we paid for. All in all, a total failure on the part of Haul.Michael E.
This is not directed at Timbes at all. They were very friendly and helpful. My problem is with UHaul in general. I tried to reserve a 15 or 17' truck and none were available in Corinth even though there are 3 dealers. Had to drive 12 miles one way to get the Uhaul and then there was no dolly. Was given the option to stop back by in Corinth and get an appliance dolly. Couldn't use an appliance dolly when I needed a regular dolly. So I had to make other arrangements for a dolly. And I had to drive and pay for 25 extra miles. Not good.LEIGHANN G.
Customer did not leave a comment.DW G.
Customer did not leave a comment.JAMES B.
Customer did not leave a comment.james B.
Customer did not leave a comment.BILL H.
Customer did not leave a comment.BARRY S.
My pick-up time was scheduled for 7am. When I arrived Mr. Timbes informed me that no one could help me before 8am. When I referred him to my pre-arranged pick-up time he stated "That's your problem, there is nothing I can do about it." This location needs to learn the true meaning of "customer service".RODNEY C.
Customer did not leave a comment.Rhonda H.
Customer did not leave a comment.ANGIE S.
Everything went very smooth.Roger F.
Great experience. Couldn't have been any better than it was. Very pleased!!Keith H.
I had a customer service issue with the mileage rate promised. I knew the local people couldn't do anything about it, but I called customer service and they had it fixed within 24 hours. Very excellent service. =)CHRISTINA P.
Service the Cecile befor customer he's in it so they don't sit on side of the road for 4 hours. Have better call back times. Hire better customer service reps. And compensate the customer better when it your companies fault the truck brakes down an don't give the truck away to someone else when one person has had it reserve for a week in advance! I had the worst experience ever an to top it off I had surgery a month ago an I can't lift heavy things so I requested a dolly an it wasn't there so I had to load an unload it myself so if I'm injuried it will b uhaul a fault an I will find every social outlet I can an let the world know how poorly I was treated during my rental with uhaul!!!!!! I will never use uhaul again!!!!LIZ M.