Customer Reviews for Timmys Muffler&Alignment Shop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Timmys Muffler&Alignment Shop

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Clarence G. on

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Jeffery H. on

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laura G. on

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Jerry P. on

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mary K. on

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Robert M. on

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Everything was great.

Shinichi W. on

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John M. on

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john R. on

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DALE P. on

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Zachery D. on

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Patrick B. on

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Lula M. on

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Sonya C. on

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Sherrill M. on

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Wally E. on

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Walt W. on

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James M. on

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dot W. on

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Jackie B. on

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William M. on

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Robert B. on

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Check tire tread. Bad tire on driver's side of hauler. Auto hauler was dirty.

Ed C. on

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Gary H. on

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sherrill M. on

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Do not charge a Deposit Fee.

michael M. on

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David H. on

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Kaherine O. on

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Scott R. on

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Chris S. on

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Incredibly friendly and helpful. Will always use Timmy’s in the future

Gary H. on

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david C. on

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Great truck and clean.

Adam T. on

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Carey P. on

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LYNN C. on

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Walt W. on

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micheal M. on

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Na

cassy S. on

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Everything was fine.

cindy P. on

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Josef K. on

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It should not take 75 minutes to finally get access and unlock the truck. It took 25 + minutes to get someone on the phone to help unlock the pad lock. Now I have returned the truck 4 days ago and have not received a receipt I need for the rental charges. Find it very disappointing.

Sherry M. on

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patrick K. on

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danielle T. on

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Was told there was a problem with the system return date of a future date and would call me back to let me know it was corrected because i asked about the refund A&M quoted.

Ryan K. on

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Sonya B. on

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This location is great. Very pleasant staff. Just unhook an drop they done the rest.

douglas M. on

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ROBERT D. on

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This drop off location was clean and easy to get into for equipment drop. Staff was very friendly and efficient. Would recommend to a friend.

carol anne L. on

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mike T. on

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April will rent another trailer.

Lawrence J. on

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Stay open later on Saturday

ronald S. on

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Philip O. on

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They were very helpful and friendly. I will use them again . Thanks for everything!

STEVEN Z. on

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bill J. on

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Melissa K. on

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Drop box was very hard to find. The box was on a pole not near the trucks and between to vehicles being blocked from plain view. The poster was on the building and quite far and random.

Randy K. on

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Closed upon arrival. Very unclean and uninviting. Also had no drop box for the wiring harness. Still have no idea if the rental was placed back into inventory. Extremely unprofessional.

nick B. on

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After hours drop box was hard to find. Very easy to find parking!

bryn V. on

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David T. on

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The drop of process using phone and photos is nicer than I imagined.

becky B. on

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SHONDA R. on

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They were very helpful and knowledgeable about our needs!

Rickey M. on

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Gabriel R. on

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Good place to pick up the truck but it would have been nice to be able to purchase moving supplies from there.

JANIE L. on

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Jessica J. on

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Michael B. on

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Katherine S. on

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William E. on

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Could use better signage indicating the "U-Haul" desk.

Dana M. on

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SALLY A. on

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The people at Timmy's Muffler were courteous and professional. I would recommend them. Thanks.

Joseph S. on

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Timmy was excellent. After I made an online reservation, he took the time to speak with me on the phone to verify everything was ready for pickup the next day. He was very friendly and informative and made everything go extremely smooth.

John K. on

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Did not have all the equipment requested, short an appliance dolly.

christine V. on

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staff was cool and very accommodating. would recommend.

Mohamed K. on

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Great customer service. Probably my best experience with Uhaul and I've rented several trailers from various locations in Carteret/Craven Counties over the last few months.

andrew M. on

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Heather S. on

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Best money we ever spent. Everyone was so great and the truck was great. Thank you Thank you!!!

LOLI R. on

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Tonya L. on

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MONICA P. on

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JANE B. on

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JERRY P. on

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Professional service and friendly crew. Type of persons one enjoys doing business with.

Robin H. on

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LINN B. on

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The location was very convenient for us. The people at the pick up site were also very friendly. The problem was with U-Haul itself. We had requested a 17 foot truck, a dolly and moving blankets. We were told that they only had a 15 foot truck available, no dolly and no moving blankets. We had traveled from 2 states away to move our daughter and finding this out in the eleventh hour where when we had no other choice but to deal with this was extremely stressful. We counted on you to have what we rented available for our use when we needed it and you did not provide the expected service. This should never happen. There really is no excuse, especially when the reservation was made weeks ahead of time. Not to mention that I had called twice in between making the reservation and picking up to make sure that my order was squared away. I was told on each occasion that everything was going to work out just fine. Not knowing where to pick up until the day before is not a good idea. I think that leaves room for the inconsistencies that we experienced. Had I known the pickup location beforehand, I could have called them directly to make sure everything we had requested would be ready for us. This was just unacceptable service and I most likely will never rent from U-Haul again.

tonya E. on

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I throughly enjoyed my experience with using your truck to move some furniture to the dump & pick up some new furniture for our home. I saved A LOT of money by doing the labor myself with help from my family.

Seth S. on

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AMANDA Z. on

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Didn't have my equipment ready on designated pick up day but they were very accommodating and helped as much as they could.

DEANNA S. on

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Gentleman was very helpful

Lillian L. on

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jerry P. on

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Excellent service Clean equipment

TRACY AND KEVI S. on

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John Z. on

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SHIRLEY K. on

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Everything was just fine, no problem

shannon L. on

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GEORGE A. on

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GARY V. on

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Porter G. on

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Richard E. on

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MICHAEL R. on

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ANNETTE K. on

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Timmy was very helpful and made sure everything was right.

MARK W. on

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