Customer did not leave a comment.Sally C.
Customer Reviews for Tire Wholesaler
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Moving pads were not provided per the contract. This still will need to be reimbursed.Kelley C.
Excellent service. Friendly helpful personel.KENNETH JAY B.
Make sher all the utilities like dollys are in stock. Other than that inconvenience it was a wonderful experienceRyan S.
The staff did not tell us where the truck was parked. We entered the wrong truck that was parked out front. Our truck was parked in the back of the business and was not visible. We went in and had to inquire. Otherwise, the staff was friendly.Donna G.
Customer did not leave a comment.Richard D.
Very nice place with good staff. I plan to use this this location to get my new tires too!JOHN D.
Customer did not leave a comment.Ty E.
Customer did not leave a comment.Daniel B.
Customer did not leave a comment.CLAYTON CHESTER B.
Excellent customer service and very nice folks. Truck was very clean and worked very well.John D.
Customer did not leave a comment.ZACHARY JOHN M.
Don't know how you can improve , I had real good service at both ends.RICK S.
Customer did not leave a comment.Timothy R.
Customer did not leave a comment.STEVEN MARK W.
Customer did not leave a comment.Tyler Y.
Customer did not leave a comment.Joshua H.
Customer did not leave a comment.RONALD CHAN B.
Customer did not leave a comment.marlo M.
Customer did not leave a comment.Sandra A.
I rented for hours and got charged for days ..not happy at all...RODNEY M.
The location was fine. Trailer had a tail light out. I had no desire to be harassed for a damn review. Next time I'll use Hertz.Michael B.
Customer did not leave a comment.Scott D.
Customer did not leave a comment.SALLY ANN H.
Damn! No masks! Didn't even check the return. Turned in the trailer 26 hours early, no refund. Meh...MICHELLE M.
Customer did not leave a comment.STEVEN PAUL H.
Really got scammed on the gas charge. I thought the gauge was broken because it read 3/4 and they said it was full. Drove 5 miles and they charged me for 6 gallons. Pretty bogus!Thomas Y.
Customer did not leave a comment.christopher K.
It was closed on drop offDarlene M.
I spend the time to fill out all the necessary information during the on line reservation process, but when I get to the location I have to do it all over again. Why can't my on-line reservation information populate the location monitor? Even the clerk made a similar comment. Would make life easier. Otherwise I rent from U-haul all the time. Love your business model.Robert R.
Customer did not leave a comment.Denise M.
Customer did not leave a comment.Bill T.
Customer did not leave a comment.JEFF B.
Customer did not leave a comment.DENNISJOHN B.
Customer did not leave a comment.Merry Z.
Customer service via phone from Tire Wholesalers and 24/7 phone support was excellent. 24/7 website was slow. reservations were cumbersome. Almost went with another rental due to the website and reservation system. The 24/7 concept is desirable, and convenient.Garth L.
Do not use the mobile pick up unless you're interested in wasting your time in a parking lot for 2 hours after your reserved time.Paige B.
Good service, professional customer serviceJackie W.
Customer did not leave a comment.JACKIE F.
Customer did not leave a comment.Justen M.
Make sure dirt is swept out of cab and trailer by returning customers.Jeff W.
Customer did not leave a comment.Kelley O.
Customer did not leave a comment.John H.
Customer did not leave a comment.JUDY F.
Customer did not leave a comment.Amy C.
The truck was very bad. Needed a jump start to get it out of the lot.Andrew T.
Fremont is a small town and I know we are lucky to have UHaul available. It would be nice to have a full-service UHaul store. This one is run as part of a busy car service center. It is not clean, but the staff are always really nice and very helpful!JULIE F.
Tire wholesaler staff was very friendly, knowledgeable and helpful with the entire process!TAYLOR B.
Fix your website.Justin B.
The issues we nit the fault of the location. The wrong truck, needed 4 quarts of oil, the power steering leaked, engine lights on and off during the rental. The people at the location were great. U-Hauls upkeep of their equipment was horrible.Stephen L.
Customer did not leave a comment.KRISTA G.
Customer did not leave a comment.Renee H.
Clean the cargo trailer prior to renting. The service at the pickup location was excellentWILLIAM W.
Customer did not leave a comment.BILL W.
I vote with my dollars and I would definitely use this service againCHARLES K.
Mark was prepared and friendly and had me quickly on my way. No suggested improvements.David R.
They let someone pay with my checking account with out asking for a driver license or the card to swipe it ! Then they charge for no fault fees they charge for insurance that I did not ask for nor did I need it ! Also they let the person keep the vehicle for 5 day's! They did not try to locate the vehicle. They just kept changing me ! Then on top of all of that they charge for gas when it was filled to a half of tank . And that is what I picked it up on . When I try to call they told me it was my problem not there's. And they over drafted my account. They are the worst company to rent from ! The place was on main street in Fremont Michigan. There are other uhal places around there I recommend you to never go there and get your truck from there ! Then they try to get an extra 172 bucks from me as well . So I hope no one goes to that place to rent a uhal ! Uhal has a bunch of other places around ! Also when address them about letting someone use my checking account card they just kept hanging up on me! They are horrible! I have rented from uhaul plenty of times and I never delt with someone steeling and using my car with out permission. I had nothing to do with them have the rental and they still charge me . The 1800 number when called they was very helpful! But that store that rents uhal out is horrible ! If you don't want your money stolen then don't go to that storeThomas L.
Customer did not leave a comment.AMANDA B.
Customer did not leave a comment.Shane F.
Customer did not leave a comment.STEVE P.
Customer did not leave a comment.Aaron W.
They hooked it up and checked the lights with me. Amazing experience. Great customer service. Definitely going back to them when/if I need a trailer again!Justincarl B.
I had it to saturday at 11 am the place i dropped it off took my money. Charged me an extra day when i brought it back the day it was due. Told me i owed 24. But took the 74 that he owed me and only gave me 24 dollars backLorrielee B.
Person behind counter could possibly walk out to trailer explain everything instead of just pointing from counter.Irene G.
Customer did not leave a comment.Anne E.
Customer did not leave a comment.Annmarie S.
I rented a car hauler to haul a f-150 pickup that was 100 miles away and upon trying to load it I found it wouldn't fit. I called u-haul and after the conversation I was told sorry none of our car haulers are long enough and I would have to return it to where I rented it and they would authorize a refund and the district manager would call me. got the refund, manager didn't call. This still cost me 200 miles for nothing and $43.59 in fuel and my lost time.Donald J.
The person knew the check-in process well and did fine. However it seems like the system required too many steps. For example he had to create a reservation for he can actually rent me the truck. The cab was the only thing not clean.john T.
Customer did not leave a comment.Melissa H.
Customer did not leave a comment.Karla P.
Customer did not leave a comment.AMANDA B.
Could not find the registration, nor did the agent know. Had no help picking up the trailer. Had to move things to access the trailer. Reserved a dolly and it wasn't available. Had to go next door to the rent all.Dianne S.
Customer did not leave a comment.Richard D.
Customer did not leave a comment.Toni K.
Customer did not leave a comment.John C.
Customer did not leave a comment.Rebecca W.
Customer did not leave a comment.Larry B.
Dropped off after hours.Randy M.
Great Job!Clayton B.
Customer did not leave a comment.Charles T.
Customer did not leave a comment.Jeremy K.
Customer did not leave a comment.Paul C.
Customer did not leave a comment.Jenny D.
Awesome customer service. Highly recommend this site for all uhaul rentals!Sandra K.
There is a lot of computer point and click to get everything filled out. Streamlining the process would be helpful. The guy helping me was very nice and apologetic that it took so long.LARRY S.
Customer did not leave a comment.Stephen S.
Customer did not leave a comment.JOHN B.
Customer did not leave a comment.Bruce R.
Customer did not leave a comment.Benjamin R.
Customer did not leave a comment.Stephanie K.
Customer did not leave a comment.Patrick L.
Truck ran great but it was a little dirty inside. Alot of sand and dog hair on the seats. I had to sweep out the back as well that also had sand all over. Par the course, not a real big issue but just wanted to let ya know.Patrick L.
I was not informed of a mileage limit and that I had the option to add a few additional miles that would cover where we were going to pick up items at. This resulted in an "over mileage" fee when we dropped the Uhaul off. It was not a large amount, but he said we could have avoided it if we were informed to add miles at pick up.Stacy N.
Customer did not leave a comment.JACK B.
Customer did not leave a comment.Scott W.
Customer did not leave a comment.MARVA Z.
Customer did not leave a comment.greg B.
Easy, quick and very reasonable rates. Love this location. Will use again.Frankie H.
Customer did not leave a comment.Lawrence D.