Why does it take 3 days to get my refund back and I'm still waiting!!!! Other than that business was good!!!
VICTORIA H
Customer Reviews for Tires Unlimited And Automotive LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
N/A
JACQUELINE CFast & Easy. Great job, will rent from here again!
GARY KSqueezing through box trucks to take photos and finding myself in an isolated area full of a pile of tires, a dumpster, and dog houses... not great. It's probably fine during business hours, but being there as a solo female on a Sunday afternoon was extremely uncomfortable. Even the Lyft driver was like... "You gonna be alright out here?" All this after the location was changed on me from the one that was in walking distance. :\ Never again!
GABRIELLE JThey charged me for gas and I put gas in it
RAMIER AEverything went smoothly no improvement needed
Jody kThey were nice and pleasant and professional.Would go back there again and tell some friends
GALE RI dropped off the truck and followed all the mobile drop off instructions. After I was done and about to drive off one guy came running out and hailed us down before driving off. He said I had the wrong place and he doesn’t rent the van I dropped off out. I showed him my drop off location in the app and confirmed with him I had the right place. He continued to tell me he doesn’t rent those out and I need to call U-Haul. I called and the lady I spoke with said I was good to go and he would have to call his area manager to sort it out.
Joshua RThe uhaul app for android failed to allow me to setup a profile and use it for the rental. I was able to use the web app on my phone and the uhaul support team was very helpful and patient until I was able to start my rental. If anything could have been better it would be to get the android app working properly on all models of phones.
Herbert PThe rental and customer service was excellent. I will consider this location for future rentals
Audrey CIt’s dark after hours and it is hard to find a space to park.
JIMMY CThe company has different times for UHaul service. 10-6. Not sure if it's 7days a wk. No sign on door or in window. Website doesn't indicate a different time for UHaul service.
Catherine WI’m 100% certain that I chose mobile pick up however someone it was not I. The system. That caused an hr delay and I still needed to go to another location as they did not have the keys in the box. The phone agent was extremely helpful and helped me to navigate the issue
CHARLES HIt was closing time! And they took my business, didn’t mention closing, didn’t rush and were personable and professional! Michael
Micheal RNothing perfect
Allen G