Customer Reviews for Titan Home Services LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Titan Home Services LLC

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Stacy M.
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Employees were not wearing masks at location, even when inside of vehicle.

Concha D.
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I thought the Uhaul truck number was the VIN found on the dashboard so I spent 10 minutes in the cold weather looking for my truck. It wasn't until an employee came out and showed me where the truck number was on the top of the cab that I was able to locate my truck. Perhaps this could be made clearer.

MELODY H.
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Most pleasant experience I've had with U-Haul rental.

PHYLLIS T.
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Customer did not leave a comment.

Jack B.
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PEGGY K.
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Jack B.
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James R.
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Peggy K.
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the employee was friendly, helpful and fast.

RODNEY S.
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Customer did not leave a comment.

Rita D.
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The trucks back door seal was going off, the cab was dirty. The link for the inspection when picking it up was expired after 20 mins of picking it up and no one would answer the phone to correct the situation. Only highschooler's was running the place unsupervised.. the gas tank was at a half full when picked up yet we are supposed to brin it at 3/4 of tank. The padlock on uhaul would not work had to use our own padlock. Had a dolly in back which we did not request.

Matthew K.
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Preferred dolly was not there. Had to switch to a larger one that ended up not working well. Person was helpful and accommodating.

STACEY W.
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Fast easy and great experience

Dale H.
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Customer did not leave a comment.

BRANDI B.
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STEPHEN L.
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Samantha M.
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Quoted $60. Drove 5 miles, and only had it for 3 hours. Received receipt ended up being over $100. Wouldn't start when we got in it. Mostly upset that it was so much more than quoted.

Scott F.
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Customer did not leave a comment.

KIMBERLY P.
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Chere J.
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JEFFREY R.
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JULIE R.
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It was a pleasure working with Jeff, Molly and their sons! I would absolutely recommend them all day long to anyone!

JAMIE D.
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Customer did not leave a comment.

CHRISTINA D.
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When i got the truck one of the seat belts was wrapped around the passenger seat so I needed to take it to a service place to get it fixed before driving it.. when I tried calling for roadside assistance Noone answered so I had to pay 65 dollars out of my pocket for the repair of the seat belt.

Torry E.
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Clean the interior of the vehicle. With covid-19 being a huge concern for most, this vehicle didn't appear to have been cleaned for awhile. The check engine light was on from moment I first started it till returning. It was never mentioned that they were even aware of that.

Drew K.
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My reservation was for a different location that wasn't open like it was supposed to be so I had to travel to this location to pick up a trailer that was a bit older than one I would have got from the original location. And ended up having a flat tire and having to wait over 2.5hrs to get tit fixed. Was not too happy about this rental.

sean B.
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Customer did not leave a comment.

MARTIN B.
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Daniel K.
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SHERRY C.
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Leasing agents were very helpful and professional.

MANUEL Z.
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This location went above and beyond to make sure our Election Set up day went as planned. A big huge Thank you goes to this location from Reno County Elections!!

PAUL Y.
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Trailer did not trail well at all and the left tire was completely bald. Customer service was excellent in spite of poor equipment.

Karena W.
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Customer did not leave a comment.

tami R.
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JOSHUA T.
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We returned it a day early and only got a dollar back. Should have got a full day refunded back

garry P.
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Awesome customer service. I was able to walk in and walk out with a truck in 10 minutes.

Jacqualine O.
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The check engine light was on the entire time and I was charged for 20 gallons of gas when I only drove 30 miles and the gas guage barely moved. What sense does that make?? Water leaked through the roof and onto some of my boxes and my chairs. Luckily not onto wood.

GREGORYKIRK K.
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Were absolutely wonderful to work with!!!!

Gilbert A.
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Customer did not leave a comment.

ASHLEY S.
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She was great and insisted on refunding me for the wrong dolly I received however I did not receive the refund even though she called in to make sure she had done it correctly

Ari G.
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There were no opportunities for exceptional behavior, drop off, everything ok, done.

Craig W.
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I am still dealing with an issue with my payment. I ended up being charged double for my rental. But, I've had both the manager of the rental site, plus their supervisor, helping me to rectify the situation and get my refund. They have been very dedicated to getting it corrected and I'm confident we'll get things worked out.

Terry M.
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Customer did not leave a comment.

Quinton B.
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Seirra F.
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Customer did not leave a comment.

robert E.
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$200 charge for a 2 hour rental with 12 miles. 14 year olds running the desk and driving the trucks. The kid came out and check with me. Said I was good to go. Now I have 2 different charges. One for filling up after I put gas in on a 12 mike trip. Very unprofessional and will probably never rent from uhaul again

frank D.
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Michael V.
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Weston M.
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Josefina C.
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Have more equipment available other then the 4x8 enclosed trailer

Don L.
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Great business

Abigail D.
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The lady was awesome very friendly and kind and helpful

Terry M.
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Customer did not leave a comment.

Betsy P.
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It was a pleasure

Ashley C.
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Customer did not leave a comment.

Arlene G.
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Needed windshield wipers. The cost was very expensive

No reviews have been submitted for this location.

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