Customer Reviews for Tnt Auto Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tnt Auto Sales

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DAVID M.
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Customer did not leave a comment.

JOHN K.
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The people there were very friendly and pleasant to deal with.

Larry C.
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Good people to work with

Bill M.
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linda L.
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Teresa C.
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Harold R.
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These folks are great!!

Christopher T.
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JEFF D.
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Sarum O.
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Thaddeus H.
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Bradon G.
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Kyle M.
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Christopher T.
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Make sure the truck is clean especially during covid 19 also not charging a customer 20 dollars when they drop a truck off

Steven N.
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Charles R.
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Site had what I needed on very short notice from mu\y side

Jack B.
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Troy is great

Ronald R.
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Troy D.
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Kyle C.
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Robert M.
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denese M.
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Bethany M.
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bob R.
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Gregory S.
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Kyle C.
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Be on time, be organized, don't call the day before and switch locations

Julian B.
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Had to drive 35 miles from my home to get the truck instead of the location in my hometown, which I was "compensated" 30miles, which didn't help my total mileage because I had to drive further in the first place. Additionally, the location listed the gs tank as "FULL" on the paperwork, when in fact it was approx 5/6 full upon receiving the truck

DIANA S.
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Mike C.
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Dustin S.
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David M.
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ERIC A.
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He wanted me to back it up into a little space. No, sir it was in the lot. That's where it is being left.

Craig W.
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Owner of this shop was friendly and easy to work with. I will be happy to refer people there.

rodney H.
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Customer did not leave a comment.

jon C.
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Very friendly and helpful staff. Pleasure to work with.

phil W.
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Walter C.
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ann G.
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Very good customer service

Kari G.
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Pete T.
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susan W.
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Frank G.
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taylor U.
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The uhaul was in very rough shape. The door fell apart while we were driving. There was no AC and the overall experience was not good. I appreciate this location and they are always helpful. I was disappointed by the quality of the vehicle though.

NANCY H.
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We had to wait 30 minutes for our truck. Troy said that someone had cancelled our reservation, even though I had called to confirm the night before per instructions from an email. However, Troy gave us good customer service once he arrived.

Glen G.
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Customer did not leave a comment.

ED B.
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Great service.

ED B.
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Great customer service as always.

ED B.
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Excellent customer service

ED B.
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Very friendly.Always ready to help.Even after hours.

David H.
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I purchased tape, rented blankets and a hand dolly online. None were available and I had to be reimbursed. I asked for a 17 ft truck and got a 26 footer. When I arrived in Dallas, there were no hand dollies to unload either. So frustrating to not have the tools needed.

Jordan B.
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The boss was late for our pick up by 1 hour and then proceeded to lie to us about when we scheduled our pick up as if we were early. One of the employees told us that their boss who is uhaul certified shows up late a lot so it's not uncommon for this to happen. Having the boss be 1 hour late put me in a huge bind because my move was very time sensitive. Also, the inventory was incorrect online to what was at the store. They didn't have any of the items we asked for in getting our uhaul.

DYER G.
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SCOTT H.
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LARRY M.
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Great customer service.

teddy C.
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Very friendly staff and very helpful.

maria O.
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Excellent customer service

George B.
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No U-Haul rep was in the office at 0900 when I attempted to return trailer. I had to ask for when they would be in and was told "an hour". The counter person appeared he didn't want to be bothered with your product. No one checked the trailer for cleanliness or damage. There was not a clear parking area for the trailer (I apparently put it in a nearby business' parking space). I won't use this business again either. On a positive note, the gear worked perfectly just a bad experience with people.

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Great service

ED B.
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doug L.
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mildred W.
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Great care was given.

Leon S.
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Great experience

TREE O.
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Great customer service.Truck was clean and ready to go on time.

Jon H.
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Customer did not leave a comment.

Jalen G.
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taylor U.
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Our truck was very old and felt unreliable. It got the job done, but seemed like a much older vehicle. It took some time to start at times.

MARK W.
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tim S.
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patti W.
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Nicoya R.
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The truck was in good working order when picked up but half way through our move the air condition quit working and there was a dinging noise from the dash for the parking brake which we never used

Jan S.
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We were told our truck would be ready to pick up at 8 a.m. It was not there. We had to wait until 2 p.m., which put our day considerably behind. They were very apologetic -- but it was difficult because we had workers on both ends that could not get the work done in a timely fashion.

rachel M.
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Dylan M.
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STEVE A.
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ANN A.
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Frank F.
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The door on the trailer was really hard to get open and could probably use some lubrication

laura G.
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We were told we could pick up the trailer after 8 AM. We arrived at 9 AM and had to wait until 9:40 for someone to get there to do the paperwork.

thomas B.
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Andrew K.
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MARK W.
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TNT Auto is the best U-Haul location I have ever had the pleasure to work with! Troy offers fantastic customer service!! Highly recommended!!!!

Paul O.
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REECE H.
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Alan B.
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Super friendly and accommodating.

Keith E.
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Jeff M.
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I didn't actually drop the truck off, so I'm not sure of this location.

Deborah R.
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Where to leave the keys was unmarked and hard to locate. We had to call the 1-800 to find where the drop box was.

Paul O.
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Customer did not leave a comment.

DON T.
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Randy E.
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Return area was quite congested. When I came back there was only one spot to put trailer and was not the easiest to get it back in there. Other than that was fine.

TIM F.
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GARY L.
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I got great service, at a congenial location...

TERRI G.
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Very nice and kind personnel.

KERRI H.
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MARK D.
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I'm very disappointed with the uhaul reservation system. They took my reservation, but did not have a truck. I was forced to drive 35 miles to get a truck while my moving crew waited.

Destiny M.
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STEPHEN N.
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Exactly what we needed.

WILLIAM L.
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Maintain the trucks better. They need a little more maintainence. The truck I had the front end was real loose. Hitting bumps in the road was not a goog experience.

KRIS B.
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TNT Auto is very courteous and friendly. They were willing to help at any step of the process.

MILO E.
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Customer did not leave a comment.

FRERDRICK M.
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I needed to rent my uhaul truck I needed it on Sunday and the uhaul complany told me I could get it only from the one certain place due to it being Sunday and they were the only place open on Sunday...I then get my confirmation email that said I was picking it up sat and returning Sunday! When I called them back they said no one was open on Sunday in my area so I ended up having to pay for two days!!! Not happy at all with uhaul company! Next time will go with budget

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