Good evening, No issues with pick up location as I know I scheduled last minute so I had to be flexible and pick up location. The truck was clean and everything went well… I’m a little frustrated with the extra cost as my drop off location was changed from the agreed-upon drop off location on university so it incurred more mileage and gas, which I was then charged for. It was not a lot so it’s not the end of the world, but I do question whether I should have incurred that charge as things changed after my original pick up and agreed upon drop off location Drop off location is fine if I had been prepared, there was no place warm to wait and no personnel there so that one doesn’t apply. Drop off location is changed from what was originally agreed upon so I had to rearrange my ride home and it wasn’t super convenient as it was cold out and no place to stay warm.
WILLIAM G
Customer Reviews for Toasted Wine Spirits And Ale
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Overcharged on fuel.
Vickie A