Outstanding service.
GARTH A.
Customer Reviews for Tolars Feed
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Tolar Feed & Supply were very helpful even with their computer system down they went above ‘ beyond to receive the trailer at drop off.
Marty N.Use the prices that were quoted.
CHARLA WAGNER C.I was very pleased with this location.
lindberg H.Very easy process, staff was knowledgable , polite and efficient.
Steven G.Keep them in your service ! They were great !
Debbie T.Improve the online/app reservation process.
John H.Very friendly and helpful staff
Anjel L.Nothing
RANDAL W.Super helpful and friendly
Anita S.Keep up the good costumer service. Maybe make it where you don't have to go through google to show your location. I tried on my Apple phone with Safari and I wasn't able to use my location. Then I tried to make an account on the U-Haul app and it said that there was something wrong with the server. Other than that my experience with the truck and Courtney service was top notch.
Jimmie L.Searched Silsbee, Buna, Jasper, Newton, and Kirbyville. Most locations did not have Auto Transport trailer in inventory, or were closed... on a Monday. Checked with Woodville location as last resort. Not only did the Woodville location have the trailer, but were really helpful. Nice friendly atmosphere here. They were having some computer issues but worked thru it and got me on my way. 5 Stars to the Tolars Feed crew.
DAVID B.Windshield wiper on driver side needs replaced
Mickie M.Returned after business hours
Gary H.Nicest people, quick, fast and will do anything you need them to.
Blake R.Get better trucks
Mark B.Was more than pleased with the Attitudes, Attentiveness, and overall Welcoming Feel. Very great place and Courteous staff.
jose G.Very polite and knowledgeable
Sheila R.Great service at a great location.
Milton R.Went to pickup the car but it was already gone called u-haul and tried to get a refund and they told me no so I wasted $60 for nothing very disappointed with them.
Terry B.I tried using the app to return after hours. It got to 4 of 4. But didnt complete. It was like the app froze. Called the next morning and they were able to check it in.
Junia G.Very nice and accommodating people. Thank you
thomas M.Have a designated box to put the locks in
Alexandrya B.Tolar's Feed is great ! Friendly and very helpful.
Lori B.Great rental check in. Perfect.
Phillip P.Made me bring the rental back to them even though I was going 2 1/2 hours away with other u-haul places close to new location.
Joe D.The tank was not full, but the man at the store wrote that it was on the computer . Made us drop off truck in another city , he said it would save money but ended up we had to go back and fill the tank to full, ended up costing us about 72.00 more. Never rent from uhaul again.
jeanette B.I was extremely insulted when I picked up the trailer by having to have the attendant call someone to verify my identity. I had already provided a credit card and drivers licence. This no way to treat a returning customer. If i had another choice Friday, i would not have been a return ing customer. I have used your services many times in past and will be hard pressed to use you in the future. I definitely will not be recommending you to anyone. If I have done anything to deserve this type of treatment, please let me know. Chris Lindsey
Chris L.friendly people
Randy F.I have been using uhaul for many years and have always had excellent service. In fact uhaul is the only people that I have and will use. The only thing that I wish is that you would have more places open on Saturday and be open a little bit later. Thanks
Peggy V.Spectacular service!!!
Frank J.Have someone at the location act like they give a ....
Tina H.I had a very good experience with my rental. The staff went above what I expected to meet or assist me. I ran into several obstacles in moving and was greeted with a positive helpful demeanor when I called to advise of the delays I was having. Not only were they understanding but also arrived to check me out when I arrived.
Tommie H.Good service
RISSIK R.Dropped off after hours no problem.
Donnie W.They were closed when I got there but someone helped me anyway. Thanks Woodville.
Gabby M.The problem with U Haul is not the independent contractors it is with the call in centers, lack of operators, excessive hold times etc.
Timothy C.This location and staff did a great job
Donnie W.Nice new truck drove well, plenty of power.
Davin I.Not very friendly.
Sharon S.Great people.
Albert B.Tolar's Feed did a wonderful job getting us a U'Haul. I would definitely recommend them to a friend. They made the process simple, easy, and quick!
Tracy L.Mr. Billy Tolar was extremely friendly, very helpful, and I would definitely recommend to pick up Uhaul from him. I would only recommend this location in this area. I use Uhaul a lot being active duty military and this was one of my best experiences with Uhaul to date.
Richard S.Very smooth move. In large part to your company and the local u haul dealers.
Julie H.Possible oil or transmission leak noted. Regular maintenance checks a good practice.
James D.Tire pressures were 14 pounds low.
Jeff S.Drop off location closed. Key in drop box. Called Uhaul to confirm drop off at Toler Feed and was told the drop off was in Houston. I refused and was told Jasper. Told them I was told Woodville and left truck and put key in dropbox.. Not Happy!! Drop off was 55 miles further than the mileage I was given!! Not happy!!!!
Terry H.Make sure all hoses are new.
DARLYNN T.Tolar's was great. I've used them before and will again.
JOHN B.No they told me a one day rental would be 31.69 I get there and they charged me 1.00 a mile. Ended up paying 199.00.didnt get back any money and I didn't drive over 100 miles. Won't be using y'all again. Thank u.
SEAN J.