Customer did not leave a comment.Fianna M.
Toledo Car Clinic LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Paul B.
The toledo place was great, but uhaul was terrible. I reserved a 6x12 and it was guaranteed to be at the Salem, Oregon location. We drove an hour out to pick it up from Lincoln City to find its not there and there is no replacement within a 100 mile radias. I was offered a MUCH smaller trailer of 5x8 and was told it was in Gearhart, Oregon. This is an additional 2 hours away. We ended up having to give away some of our items away due to no room with the smaller trailer. This cost me unnecessary loss of time and money and induced quite a lot more of stress. We moved to another state so the opportunity to going back to get items was not an option. We should be reimbursed for everything.Adrienne L.
Customer did not leave a comment.Steven E.
Customer did not leave a comment.JOSHUA WAYNE S.
My experience from this Uhaul location was Excellent!! I was treated with respect & great kindness! I also was given a more than fair rate. I will use this location ( Toledo, OR.) for all my moving needs from now on! It was a true pleasure & honor doing business here!!ELIZABETH P.
Got a few rentals here and have always been a great experience.ANDREW M.
Very friendly and helpful staff memberJamie F.
Customer did not leave a comment.Paul J.
Great service!Michael G.
Not this locations fault but I had to drive 2 hours round trip to get the truck. Booked 2 weeks in advance to pick up at a local place then got a call that they did not have any of the trucks available. They did give me more days but that doesn't do anything for me cause I had deadlines. Added extra mileage but only cause I have to driv the truck an extra 40 miles to get it to my house. I had to pay for the extra fuel. So I guess that's just my problem.Jayson K.
Customer did not leave a comment.Franklin N.
Fast check in, great people!Michael G.
Customer did not leave a comment.Michael P.
Only complaint was beng charged for SAfemove when i OPTED OUTAllan T.
The Uhaul we rented had an electrical issue. We had to get jumped 3 times in the day that we had it. This delay caused multiple delays in the moving process forcing us to request an additional day with the vehicle (which was previously not necessary). The battery terminals were loose and this wasn't discovered as the issue until a good samaritan jumped us the 3rd time and tightened them for us. Not to be petty..but I noted the mileage when we first got in the Uhaul at the dealer and when we parked it back at the dealer. 5 additional miles were not accounted for prior to us renting and it was charged to me. In the grand scheme of things $5 may not seem like a lot but it was annoying. The gentleman was nice but I believe courtesy should have been given somewhere considering the mechanical issues were out of our control. Thank you.Cora F.
Great experience! He was able to accommodate a last minute change for me and was very helpful and friendly. The truck was very clean and had been sanitized prior to use.Kaitlyn L.
Customer did not leave a comment.sylvia T.
Vehicle had not been cleaned; manager claimed he had been too busy but offered to clean windshield/tires. I was in a hurry and deferred.KEN L.
Nice place always helpfulJeri O.
tell renter how to turn off ""haul button light" when not needed. the truck kept shifting to 3 to 4 thousand rpm when empybrian F.
easy in and outdon C.
It was a bit unclear where I should have left the truck for dropoff, but other than that it was fine. The U-Haul app gave me so much grief for the key dropoff process, but that's not on this location.Matthew K.
Customer did not leave a comment.arjen S.
Customer did not leave a comment.Sam N.
This location is top notch, always professional and helpful. Rented from him a few times and will continue to do so when I need to.Carlos G.
Customer did not leave a comment.francisco C.
Customer did not leave a comment.Dan K.
Customer did not leave a comment.Zachary S.
Customer did not leave a comment.Jane M.
Have all equipment options available at all locations.Gregory N.
Customer did not leave a comment.michael F.
it was greatmatt B.
Customer did not leave a comment.mick G.
Great guy to deal with.Jeffrey C.
Customer did not leave a comment.Thomas H.
Customer did not leave a comment.Catherine R.
Customer did not leave a comment.john C.
Customer did not leave a comment.Beth M.
Customer did not leave a comment.robert R.
Josh was helpful. Nice location! Would recommend and use againjulie T.
Josh was Great to work with! Tom Dejatom D.
Very frustrated with the UHaul logistics that moved my reservation to a location 45 minutes away from where I originally booked. The Toledo< WA location was great, but not the booking/logistics.Brett B.
Customer did not leave a comment.Karol K.
Customer did not leave a comment.James F.
Customer did not leave a comment.