Customer Reviews for Tom Bragg

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tom Bragg

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Jonathan P.
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Customer did not leave a comment.

Brandy B.
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Ronald C.
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Nothing at all..

Doug D.
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Connie V.
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PHILIP K.
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Phillip R.
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richard T.
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Jon P.
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Cargo area was not swept out. Looked like potting soil had been spilled

Shane J.
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Harley C.
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Matthew D.
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Michael E.
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Clifford P.
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Nothing! Great experience at Bragg's in McConnelsville. Very friendly and helpful.

David C.
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Clean the trucks truck was filthy and the cargo area smelled like a barn and had mud in it also floor board was dirty in truck almost positive the truck was used to haul livestock won't be using them again

Joey B.
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Customer did not leave a comment.

Jesabelle A.
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Nothing. They did great!

Vicki C.
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thomas R.
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Explain things better

BO D.
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The area where they have the equipment parked is really awkward to drop trailers off. It is a small area to begin with and when you factor in the dumpster and cars parked in the area, it gets even smaller and more difficult to move a trailer around. I would recommend two people to drop a trailer off, one to drive and one to spot, as there are local resident's cars parked in the area to avoid. I was able to schedule my rental over the phone which was really helpful. Great service!

Ronald S.
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Stephanie M.
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BILL H.
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Randall K.
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Great service and very friendly.

Jeff M.
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Polite, courteous and understanding.

Diane O.
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Inside truck cab dirty with several pieces of trash and a dirty rag on the floor. Windshield needed cleaned on the inside.

BRIAN W.
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The truck was ready when I arrived. It was very clean. The service was quick and friendly.

jeff M.
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Roy K.
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Adrianne P.
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I will be contacting the CEO!

Kristine H.
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Braggs was awesome! I called same day and was able to get a truck! They worked with me and

Leonard H.
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Connie S.
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Jessica F.
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The guys at this location were very unprofessional and didn't know how to access the information I had already provided to the Uhaul website. They did not take us to the truck, did not make sure the dolly I requested was in the truck, did not inspect anything, and double charged me. Because of the double charge, I had $20 to my name for the week and couldn't feed my kids, let alone replace the gas I used in the Uhaul, which resulted in me being charged an additional $40.

Brett M.
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Margaret S.
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No suggestions. Mr. Bragg is great and we have dealt here many times.

Joe K.
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Equipment was not in the reserved location desired for pick up. Had to travel almost 90 minutes out of my way to pick it up. Trailer was missing parts, was forced to buy $40 in tow straps to propperly secure the vehicle to the trailer. Not impressed with uhaul at all.

Andrew R.
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stephanie R.
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Christopher B.
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Not using a pick up location 36 miles from where I originally reserved the truck to be picked up from. Instead of making your customers drive that 36 miles why don't you drive the truck to the preferred rental location yourselves and keep the $20 gas bull shit discount!!! HELL WILL FREEZE OVER BEFORE I EVER USE UHAUL AGAIN!

Misty C.
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Kurt S.
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john L.
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Nothing but a great experience. Staff was very friendly and professional.

john L.
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All comments are same as above. Thank you again.

DOUG A.
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Not a thing. Dealer's good visibility on main road through town immediately answers question of where can I rent a U-Haul. This dealer is particularly good at matching what you say you need with the inventory available and suggests other rentable items, ie., two-wheel carts, appliance carts, and furniture pads...in a helpful but not pushy way. This dealer has been at it for a long time and clearly understands how to provide outstanding customer service.

James S.
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Joanna B.
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Mary Susann H.
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Humberto G.
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Brent G.
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Friendly help, checked in very quickly

james R.
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Scott M.
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Barbara P.
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linda H.
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Bragg's uhaul in McConnelsville, Ohio is quick and easy to deal with. They have plenty of trucks available in several sizes. The best uhaul place I've ever been to!

John M.
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Representatives were very helpful and polite.

KEVIN N.
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Rhett M.
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Jessica T.
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More equipment options would have been helpful.

Jon P.
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Great experience

Chuck P.
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Richard H.
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dave A.
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steven or nick G.
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Wanda S.
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Tim K.
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larry S.
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Just dropped the key in a box.

First Christian C.
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BEVERLY T.
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they gave my truck that I reserved to someone with privledge, then telling me to go another 30 some miles to pick up another truck. they got it for me but never apologized for the inconvienence, set me back 3 hrs. the breaks sucked, the truck rode rough, I will go out of my way when I make the final move to get a moving truck somewhere else, untill I get over being upset and betrayed I may forgive and move on.

JAMES H.
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The folks at the site were excellent! I needed a 7 to 4 way connector which they lent me. Also, my ball was too big for the trailer so they drove me down to the local hardware store (I am from out of town) so I could get the right one. After that, he did all the work hitching up and hooking up. Nice easy drop off at the end too! I called through Uhaul to set up the reservation. Please ask your customers about hitch ball and connector details! The next site may not be so helpful!

ROBERT M.
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Megan L.
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Micheal L.
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Ensure the rental vehicle is clean inside prior to pickup. I ended up paying a cleaning fee at drop-off because the inside was dirty even though I put down a tarp on the floor. Additionally the wiper blades on this vehicle needed replacement and the check engine light came on during the trip, so vehicle maintenance is required.

michael C.
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they are the best I have ever dealt with

randy D.
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I've been using McConnelsville u-haul for a very long time now he's been excellent with me the people been very excellent and helpful through all the years and thanks again for around let me use your equipment sincerely Randy

Andrew T.
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Customer did not leave a comment.

MARIE M.
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Was a joke didn't give us price quoted .

STEVEN S.
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ZACH G.
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RALPH S.
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Nothing. Tom was very helpful. He was kind, courteous, respectful, and a pleasure to do business with.

KEVIN R.
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Customer did not leave a comment.

Judith F.
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When the truck size we wanted was not available in Marietta, Uhaul directed us to this location in McConnellsville. We received friendly, efficient service from Mr. Bragg and our truck was just what we wanted.

DANNY M.
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Julie B.
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Very helpful and professional people. Appreciate the great customer service and convenient location for my needs.

JUDITH J.
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This location only rents trucks and trailers. The staff is very knowledgeable and the equipment is well maintained. It would be an even more well rounded facility if they carried packing materials.

MIKE I.
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Customer did not leave a comment.

GLENNA Y.
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Great experience. Maybe a reminder email from Uhual about the size of ball I need for my trailer and items needed for light hook-up. I had to go buy these locally at a hardware store and auto parts store.

diana B.
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Customer did not leave a comment.

THERESA E.
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MICHAEL W.
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PAM M.
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Address not on the building. Small sign about u-haul. Unfortunately worker with injury, so probable cause of some minor issues.

Randall K.
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Very good service.

BOB R.
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ERIN S.
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MELISSA B.
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KEVIN C.
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CURT H.
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I think its outragous what Uhaul charges once you make a change from a local retuen to a one way> I expect to pay an increase but 4 times the rate is just OUTRAGOUS!!!!!!!!!!!!!!! Had nothing to do with either location it was out of their hands!

Janet W.
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fix your trucks. the one I used leaked all over my mothers antique furniture. I am so heart broken. I intend to try to have something done about this. I hope no one else has to experience this terrible thing. My mother just passed a month ago and now uhaul has ruined her precious things. TERRIBLE!!!!

CHARLENE I.
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We reserved ahead a car transporter trailer for pick up in Marietta, OH. We had to drive an hour outside of Marietta to pick up the trailer making our trip almost 2 hours behind schedule. Not to mention the extra cost for gas!!

Dana C.
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Customer did not leave a comment.

LYNNETTE T.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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