Customer Reviews for Tommys Tire & Auto Service LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tommys Tire & Auto Service LLC

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Jorge C. on

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Marc M. on

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George W. on

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Only one at shop when it opened, yet it took them 45 minutes to check me out. Elderly owner kept complaining about how bad U Haul is and the problems the computer system has been having and how they're about to quit being a location. Trailer was dirty full of leaves. Even though they were closed the following day I was told I had to drop it off or receive additional charges. Was given a phone number for a worker who would let me in the gate, Sam. 8 the following morning Sam did not answer the phone and didn't until calling back several hours later. Had already driven the location and home then was instructed to go to my closest agent. Then waited there an hour to drop off. Overall almost four and a half hours of my time was wasted

Elizabeth F. on

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David H. on

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ADOLFO A. on

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nothing awsome serivce!!

Jessica S. on

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First of all, I told the agent I didn't want the furniture pads and needed that taken off my bill. It wasn't. Instead, he crossed out furniture pads and scribbled his initials and told me Tallahassee agent would know what that means and they will take the furniture pads off my bill. Secondly, he didn't want to give me the dolly I rented and after some time, he gave me a dolly. His reasoning was the size truck I rented didn't come with a dolly, even though I told him I paid for one.

Demosthenes M. on

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steven C. on

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Donna W. on

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Christopher B. on

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Jermequa H. on

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LUIS P. on

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IT WAS VERY PROFECIONAL

Ruby D. on

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Uhaul changed my pickup location 3 times without telling me first. I had to drive 14 miles out of my way all over Tampa Florida to the 3rd location to finally pick up my auto transport that I reserved a day ahead of time. Very unorganized and wasted 2 hours of my day and the people that I had to pay to help me. Very disappointed with uhaul.

Joseph G. on

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Timothy G. on

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Priscilla P. on

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Tommie was awesome! He explained everything ; good experience!

PEDRO G. on

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george Z. on

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frank K. on

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This location was not the the location that i requested. This location was in the inner city which made it very difficult to get to and also load my car since I had a 40ft motorhome and I wanted to make sure II was very clear to the location I requested. After waiting over 30 min. on hold and being transferred to other locations that were not in my area, plus i went to the location I requested to confirm they would be my location twice which they said Yes. The morning to pick up my car dolly they said they did not have the dolly and sent me to another location the was on a two lane road with no possible way to load my vehicle. I"m very upset with your company and its phone contacts. I would never use your company again!!!

Kimberly P. on

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Service was excellent. Vehicle was excellent. Location was close. Everything worked out great.

James K. on

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People at Tommy’s auto were exceptionally friendly and helpful!

Kristopher G. on

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Adam S. on

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setup was as expected, owner was nice, he made convenient drop off accommodations and quick turnaround.

Jonathan B. on

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Charles B. on

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There is no safe place to drop a truck after they closed. We had a 20ft truck and no where to park it because their property is completely fenced off. We ended up parking in a parking lot next door. They are rude and nasty people. They act bothered because you need to rent a uhaul and they actually have to work. The absolute worst customer service!!!! Do not rent from this location!!!!

Chris Z. on

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JUAN S. on

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Haron S. on

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Needs to check gas gauge.

Randall T. on

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KISHOR M. on

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Excellent service, professional personnel

terry B. on

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Debbie C. on

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