Customer Reviews for Toms Phillips 66

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Toms Phillips 66

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phil D. on

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Luis had the truck ready at the scheduled time. It was spotless. He made the reservation and checkout easy. Hamal did the same with checkin. They made UHaul look good.

Willis W. on

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Improve customer service and knowledge.

Richard E. on

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Mitchell S. on

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I rented a 4×8 trailer which was great but after realizing once it was night time all the lights works on trailer excpet for the tail lights. I would suggest checking all lights before renting to each customer.

Anita A. on

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Joshua S. on

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Eric S. on

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Inside cab of truck was a little dirty, coffee spilled on cup holders. Otherwise truck was great

Laura P. on

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Emily S. on

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Michael M. on

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Don N. on

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Friendly knowledgeable assistant, easy location to access. We were so thankful to find a rental truck for our move

sue B. on

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This office was efficient, took care of my truck turn in on a Sunday when other locations weren't even open, he lent me the broom to sweep out the truck. This location should get a commendation for being so good to customers.

Randy N. on

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Shawn D. on

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Mike K. on

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Equipment wasn't all that clean but service was good . Everything went well.

Laura J. on

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Jennifer B. on

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David S. on

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Don't be slow getting customer ready to go. They are trying to get things done

CINDY S. on

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Jeanine P. on

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david P. on

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Scott S. on

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Brook B. on

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Awesome customer service!

HAROLD A. on

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Brooke B. on

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RICKI S. on

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Steve N. on

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Dirk C. on

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They were far more concerned with gas station customers than uhaul customers. I had to wait until they were done taking care of them, even though I was in line longer. They would even start with me, but then leave to go help people getting gas/pop as a stood there waiting. They don't care about uhaul people-Awful uhaul customer service

Farrell S. on

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Gregg C. on

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Emma J. on

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Was suppose to meet at noon to attach trailer and load vehicle. The gentleman was a no-show. The cook was left to do it and had no clue what to do and was face timing people to get help. It was a terrifying disaster. Would NOT recommend this location.

Elizabeth J. on

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