Wonderful man just love him.
pepper L.
Customer Reviews for Toneys Sunnybrook Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was a great experience
Judy D.Keep up the good work. Each time I have used these guys they have been prompt and very nice.
Charles V.Cab of truck had ALOT of dog hair on the passenger side. Luckily I'm a dog lover
Cindy B.First reservation was with another location. They felt they didn't need to be open so I was helped by customer service over the phone. After taking care of the issue and moving my reservation to this location I had not a single issue. They was super nice. super helpful and above all else was there when we needed him to be. Don't let the looks fool ya ... your not going to get better service from another location.
Charles V.Nice owner and easy pick up/return!
Caleb W.The service was great. Very happy customer here. ??
James R.The problem is not with the pickup and drop off locations but with the corporate reservation and scheduling systems.
Jeffrey I.When I dropped the truck off there was no one around. There was no slot to drop the key in only a mailbox that said “U-Haul keysâ€. There was no lock on the mailbox. A gentleman drove up and asked if we were looking for the owner. Told him no, just returning our rental truck. He took the key out of the mailbox and called someone. Not a safe way to leave a key. I gassed up the truck before I dropped it off so it was the same as when I picked it up. I put a total of $25 in the truck and it was between 1/4 and 1/2. That is how I picked the truck up. I just received an email saying I was charged another $11.00 for gas. I also got a notification from my bank that they had charged me $11. I did not know I was suppose to use an app when I dropped the truck off. I did take a pictures of the mileage and the gas gauge.
Monica K.Owner/operator is awesome!! I have rented from here many times and he always takes care of me.
Jeff C.Recommend relocation -- very friendly staff.
sylvester W.Relocate: very friendly staff
sylvester W.I was pleased with everything! The gentleman that I dealt with was very personable and friendly!
micheal K.The guy was having A lot of trouble with renting it it took 2.5 hrs to get out of there.
William S.This is the place to go, no waste of time, in and out, hook-up a breeze, friendly and very professional,
NORMAN E.Location was kinda far but equipment was well kept and they were easy to work with
Dylan S.Keep it as it is.
paul B.Would have been nice if the location was closer to town.
Rhett F.I was upset when my refund was only $5.00. I put the gas back in it that I used and only got $5.00 back.
Lisa P.This location was helpful and without his assistance I would not have been able to move. He was helpful.
Pamela H.Friendly, helpful staff.
micheal M.I will use them again
Paul B.Owner is awesome!!!
Jeff C.Very kind helpful, friendly and even stayed open so I could return the vehicles, he should take over the midland location
calvin W.Truck was dirty inside and out. We were not able to pick up truck at agreed on location. We were sent miles out of our way to another location. I think part of the money should be refunded because we definitely did not get what we paid for.
bill W.Nothing!! Guy was great!!!
Jeff C.The pick up location was changed to 30 miles away, the back of the truck was dirty, and they did not have the furniture pads I rented. The check in was done over the phone with the guy talking to his kids the whole time.
Gregg K.Again, great service.
jason W.Ronnie will bend over backwards to help a customer meet their needs. The best I've rented from in all my Uhaul experience.
Brian W.The owner here is awesome!!! He is wonderful to deal with. A true asset to your company!!!
Jeff C.Great to work with!
Jimmy D.Nothing. It was perfect.
Jeff C.nothing I can think of
Rick H.Very nice, friendly man.
Shannon G.great experience
steve D.Thank you
wayne C.Staff very nice. For a small town experience this was perfect
Saferen F.easy drop off.
Allen K.I had a last minute move to make and Tony at the Uhaul Center on Towson help me tremendously. He was absolutely fabulous. I did end up traveling to
Traci W.Ronnie was super. Very helpful and courteous when changes had to be made. Highly recommend using him in the Van Buren/Ft. Smith area.
jennifer C.Front was dusty and dirty,Back of truck was filthy and had cigarette butts in it and smelled like smoke.
Donald G.Everything was great! Thank you
GEORGE B.It looks like something out of Sanford and Sons.
ERMA M.The truck leaked rain water and ruined an antique piece of furniture. I will post on face book how bad it was so the whole world will know!
ROBER E.This location was fine.
RALPH P.This location provided excellent customer service and it was a pleasure returning the equipment.
DAVID S.To be able to meet the customers expectations, I called a week in advance to schedule a 26' truck and the day before they told me I could only get a 20' really made a big difference in our moving. But overall dealer was excellent.
CARL H.Also a quick in and out. Had about 30 minutes before they closed but was no problem. Nice close spot to home
JAMES M.Pleasant, positive , helpful
Larry B.N/A
JEFF D.You might want to check the "tie-down" mechanism for the car carrier. I had some difficulty keeping the webbing on the tires and loosening the web was difficult when needing to adjust the webbing.
DAVID C.The person that helped me was very friendly and had everything ready for me.
Merle B.Salesman was nice and knowledgable.
richard R.This gentleman was friendly and courteous. We arrived a day early and when we called him he had no problem with us showing up on Sunday. Excellent
JUDY C.Ron has been very helpful on all rentals and went above and beyond to get the right equipment at the right place at the right time.
LARRY O.Great customer service. Treated me and my son with respect. Am going to use him for all my uhaul needs.
JOY C.