Customer Reviews for Toneys Sunnybrook Mini Storage
(U-Haul Neighborhood Dealer)

135 reviews

6009 N Hwy 59   Van Buren, AR 72956

(479) 474-2313

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 4/17/2021 - 6/30/2021: Closed

Services at this Location:

Contact Us

(479) 474-2313

6009 N Hwy 59
Van Buren, AR 72956

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 4/17/2021 - 6/30/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Wonderful man just love him.

pepper L. 
Rating:
3.0

Customer did not leave a comment.

TERENCE K. 
Rating:
5.0

It was a great experience

Judy D. 
Rating:
5.0

Keep up the good work. Each time I have used these guys they have been prompt and very nice.

Charles V. 
Rating:
3.0

Customer did not leave a comment.

Kevin G. 
Rating:
5.0

Cab of truck had ALOT of dog hair on the passenger side. Luckily I'm a dog lover

Cindy B. 
Rating:
5.0

First reservation was with another location. They felt they didn't need to be open so I was helped by customer service over the phone. After taking care of the issue and moving my reservation to this location I had not a single issue. They was super nice. super helpful and above all else was there when we needed him to be. Don't let the looks fool ya ... your not going to get better service from another location.

Charles V. 
Rating:
5.0

Customer did not leave a comment.

jason M. 
Rating:
5.0

Nice owner and easy pick up/return!

Caleb W. 
Rating:
5.0

The service was great. Very happy customer here. ??

James R. 
Rating:
3.0

The problem is not with the pickup and drop off locations but with the corporate reservation and scheduling systems.

Jeffrey I. 
Rating:
5.0

Customer did not leave a comment.

Bruce T. 
Rating:
4.0

Customer did not leave a comment.

Kenneth P. 
Rating:
5.0

Customer did not leave a comment.

Zachary C. 
Rating:
3.0

When I dropped the truck off there was no one around. There was no slot to drop the key in only a mailbox that said “U-Haul keys”. There was no lock on the mailbox. A gentleman drove up and asked if we were looking for the owner. Told him no, just returning our rental truck. He took the key out of the mailbox and called someone. Not a safe way to leave a key. I gassed up the truck before I dropped it off so it was the same as when I picked it up. I put a total of $25 in the truck and it was between 1/4 and 1/2. That is how I picked the truck up. I just received an email saying I was charged another $11.00 for gas. I also got a notification from my bank that they had charged me $11. I did not know I was suppose to use an app when I dropped the truck off. I did take a pictures of the mileage and the gas gauge.

Monica K. 
Rating:
1.0

Customer did not leave a comment.

Teresa M. 
Rating:
5.0

Customer did not leave a comment.

Billy W. 
Rating:
5.0

Owner/operator is awesome!! I have rented from here many times and he always takes care of me.

Jeff C. 
Rating:
3.0

Recommend relocation -- very friendly staff.

sylvester W. 
Rating:
3.0

Relocate: very friendly staff

sylvester W. 
Rating:
5.0

Customer did not leave a comment.

earl Y. 
Rating:
5.0

Customer did not leave a comment.

rick L. 
Rating:
5.0

I was pleased with everything! The gentleman that I dealt with was very personable and friendly!

micheal K. 
Rating:
2.0

The guy was having A lot of trouble with renting it it took 2.5 hrs to get out of there.

William S. 
Rating:
5.0

This is the place to go, no waste of time, in and out, hook-up a breeze, friendly and very professional,

NORMAN E. 
Rating:
5.0

Customer did not leave a comment.

Sherri W. 
Rating:
5.0

Customer did not leave a comment.

Judy D. 
Rating:
4.0

Customer did not leave a comment.

Alisa C. 
Rating:
3.0

Customer did not leave a comment.

Patricia B. 
Rating:
5.0

Customer did not leave a comment.

Benjamine B. 
Rating:
4.0

Customer did not leave a comment.

Barbara F. 
Rating:
5.0

Location was kinda far but equipment was well kept and they were easy to work with

Dylan S. 
Rating:
5.0

Keep it as it is.

paul B. 
Rating:
3.0

Would have been nice if the location was closer to town.

Rhett F. 
Rating:
5.0

Customer did not leave a comment.

Billie K. 
Rating:
3.0

I was upset when my refund was only $5.00. I put the gas back in it that I used and only got $5.00 back.

Lisa P. 
Rating:
4.0

Customer did not leave a comment.

charles C. 
Rating:
5.0

This location was helpful and without his assistance I would not have been able to move. He was helpful.

Pamela H. 
Rating:
4.0

Customer did not leave a comment.

David T. 
Rating:
4.0

Customer did not leave a comment.

robert J. 
Rating:
5.0

Friendly, helpful staff.

micheal M. 
Rating:
5.0

I will use them again

Paul B. 
Rating:
5.0

Owner is awesome!!!

Jeff C. 
Rating:
5.0

Customer did not leave a comment.

Tracy E. 
Rating:
5.0

Customer did not leave a comment.

caitlyn P. 
Rating:
5.0

Very kind helpful, friendly and even stayed open so I could return the vehicles, he should take over the midland location

calvin W. 
Rating:
5.0

Customer did not leave a comment.

calvin W. 
Rating:
5.0

Customer did not leave a comment.

Mark F. 
Rating:
2.0

Truck was dirty inside and out. We were not able to pick up truck at agreed on location. We were sent miles out of our way to another location. I think part of the money should be refunded because we definitely did not get what we paid for.

bill W. 
Rating:
3.0

Customer did not leave a comment.

JUDY C. 
Rating:
5.0

Nothing!! Guy was great!!!

Jeff C. 
Rating:
4.0

Customer did not leave a comment.

spencer P. 
Rating:
2.0

The pick up location was changed to 30 miles away, the back of the truck was dirty, and they did not have the furniture pads I rented. The check in was done over the phone with the guy talking to his kids the whole time.

Gregg K. 
Rating:
4.0

Again, great service.

jason W. 
Rating:
5.0

Ronnie will bend over backwards to help a customer meet their needs. The best I've rented from in all my Uhaul experience.

Brian W. 
Rating:
5.0

The owner here is awesome!!! He is wonderful to deal with. A true asset to your company!!!

Jeff C. 
Rating:
5.0

Great to work with!

Jimmy D. 
Rating:
3.0

Customer did not leave a comment.

gary B. 
Rating:
5.0

Nothing. It was perfect.

Jeff C. 
Rating:
3.0

nothing I can think of

Rick H. 
Rating:
5.0

Customer did not leave a comment.

dale W. 
Rating:
5.0

Very nice, friendly man.

Shannon G. 
Rating:
5.0

Customer did not leave a comment.

Mary I. 
Rating:
5.0

Customer did not leave a comment.

carolyn F. 
Rating:
5.0

Customer did not leave a comment.

Melissa N. 
Rating:
5.0

Customer did not leave a comment.

Tanya T. 
Rating:
5.0

great experience

steve D. 
Rating:
5.0

Thank you

wayne C. 
Rating:
5.0

Staff very nice. For a small town experience this was perfect

Saferen F. 
Rating:
4.0

easy drop off.

Allen K. 
Rating:
5.0

I had a last minute move to make and Tony at the Uhaul Center on Towson help me tremendously. He was absolutely fabulous. I did end up traveling to

Traci W. 
Rating:
4.0

Ronnie was super. Very helpful and courteous when changes had to be made. Highly recommend using him in the Van Buren/Ft. Smith area.

jennifer C. 
Rating:
5.0

Customer did not leave a comment.

dale W. 
Rating:
3.0

Front was dusty and dirty,Back of truck was filthy and had cigarette butts in it and smelled like smoke.

Donald G. 
Rating:
5.0

Everything was great! Thank you

GEORGE B. 
Rating:
5.0

Customer did not leave a comment.

kim J. 
Rating:
1.0

It looks like something out of Sanford and Sons.

ERMA M. 
Rating:
3.0

The truck leaked rain water and ruined an antique piece of furniture. I will post on face book how bad it was so the whole world will know!

ROBER E. 
Rating:
4.0

Customer did not leave a comment.

NICOLE D. 
Rating:
4.0

This location was fine.

RALPH P. 
Rating:
5.0

Customer did not leave a comment.

Steven H. 
Rating:
5.0

This location provided excellent customer service and it was a pleasure returning the equipment.

DAVID S. 
Rating:
3.0

To be able to meet the customers expectations, I called a week in advance to schedule a 26' truck and the day before they told me I could only get a 20' really made a big difference in our moving. But overall dealer was excellent.

CARL H. 
Rating:
5.0

Also a quick in and out. Had about 30 minutes before they closed but was no problem. Nice close spot to home

JAMES M. 
Rating:
5.0

Pleasant, positive , helpful

Larry B. 
Rating:
5.0

N/A

JEFF D. 
Rating:
5.0

You might want to check the "tie-down" mechanism for the car carrier. I had some difficulty keeping the webbing on the tires and loosening the web was difficult when needing to adjust the webbing.

DAVID C. 
Rating:
3.0

Customer did not leave a comment.

PERRY W. 
Rating:
5.0

The person that helped me was very friendly and had everything ready for me.

Merle B. 
Rating:
5.0

Customer did not leave a comment.

BILLY N. 
Rating:
5.0

Salesman was nice and knowledgable.

richard R. 
Rating:
5.0

This gentleman was friendly and courteous. We arrived a day early and when we called him he had no problem with us showing up on Sunday. Excellent

JUDY C. 
Rating:
3.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM F. 
Rating:
4.0

Customer did not leave a comment.

TRACY M. 
Rating:
5.0

Customer did not leave a comment.

KENNETH J. 
Rating:
4.0

Ron has been very helpful on all rentals and went above and beyond to get the right equipment at the right place at the right time.

LARRY O. 
Rating:
5.0

Great customer service. Treated me and my son with respect. Am going to use him for all my uhaul needs.

JOY C. 
Rating:
5.0

Customer did not leave a comment.

thomas W. 
Rating:
5.0

Customer did not leave a comment.

JEREMIAH G. 
No reviews have been submitted for this location.

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