Everything was good, very easy to rent. Very good customer service.
VERNA T
Customer Reviews for Top Cloud Vapes
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I basically was ignored when I returned my rental truck. The owner runs a vape shop, and serviced his customers before he would recognize me and provide me with service. I was the second customer, and he greeted me and knew I was returning a rental truck. A 3rd customer entered. When the first customer concluded his transaction, the owner looked to the third customer asking "may I help you" I was stunned, and spoke up as I was next, and I needed to conduct my business and get out of there. He told me too "standby" so he could help the third customer. I left the keys, and left the store, in which he informed me that "they" may charge me more. I don't know who they are, since he is receiving the rental which was in perfect shape. I will NOT be back. No respect, not even a statement to me asking IF he could service the 3rd customer, and would I mind waiting. Racist behavior.
KIRK GI was charged the $15 Insurance coverage when i had opted out of it and didn't want it,he charged me anyway. It's Deceptive and fraudulent when id already refused it. I was going to give him more business but I'm thoroughly disappointed with Mohammed at that location in Rowletr,TX
AYUB K