The truck threw a check engine light and began to run poorly about 30 miles away from pick up. Unfortunately, continued to run poorly for the next 550 miles. It clearly had a fuel/oxygen issue. Idle poor to not at all. Low power unless over 2000 RPM, very poor fuel economy. The fact that the truck was loaded and i was on a time line prevented an attempt to return. All in all a shitty experience which cost $900. I will look for another company next time rental needs arise.
DEREK W
Customer Reviews for Top Gun Autobody
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The worst customer service I have ever experienced, bad communication, wrong information, so rude!!! I wish I had written down the names of the people I spoke too, the worst was Reggie who I was speaking to the day of pickup!
KELLY NOnce again very nice and quick and helpful.
BROOK HGreat convenient place to drop off Uhaul. Very friendly and helpful staff.
KENNETH PGreat Customer Service.
BONNIE TFriendly people with the answers
ROBERT JAlthough I had to drive 30 miles away to get my trailer (it was not at the location I chose when I made my reservation) and I was not made aware of that change until 2 days before my pick-up time. Uhaul DID give me a free extra day for the inconvenience and was very helpful in making the changes for me. Things happen I get it.
Hayes OEvergreen location will be getting yelped by living person I know and it will not be pleasant. I've used this company 10+ times throughout my life and I will never set foot in one again. You guys should be ashamed of yourselves good riddance
Bryce BThey were fast and efficient. He hooked the trailer up for me as well. Thank you for great service
Debbie M