Customer Reviews for Top Motor Sales
(U-Haul Neighborhood Dealer)

275 reviews

1604 N William St   Goldsboro, NC 27530

(919) 734-2326

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(919) 734-2326

1604 N William St
Goldsboro, NC 27530

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

ROBERT R. 
Rating:
3.0

Customer did not leave a comment.

Thomas F. 
Rating:
5.0

Customer did not leave a comment.

Braxton N. 
Rating:
5.0

Customer did not leave a comment.

ZACHARY J. 
Rating:
5.0

Customer did not leave a comment.

ZACHARY J. 
Rating:
5.0

Customer did not leave a comment.

Marcus A. 
Rating:
5.0

OUTSTANDING CUSTOMER SERVICE. HIGHLY RECOMMENDED. SO GLAD I CAME TO THIS LOCATION. THANK YOU SIR FOR YOUR KINDNESS. THE WORLD NEEDS MORE PEOPLE LIKE THIS MAN. 👍

Cheryl B. 
Rating:
5.0

Customer did not leave a comment.

Luretha L. 
Rating:
5.0

Nothing keep the same

ramon C. 
Rating:
5.0

Customer did not leave a comment.

charles W. 
Rating:
5.0

Was the easiest and smoothest uhaul rental process. And the owner is super nice and friendly. Definitely will be seeing more business from me

Brandon C. 
Rating:
5.0

Customer did not leave a comment.

thomas B. 
Rating:
5.0

Manager was wonderful! Great representation of professionalism, knowledgeable, cannot give him enough accolades!!!! Only improvement I may suggest - gasoline mileage should be imprudent - with current technology couldn't be doggy.

bill H. 
Rating:
5.0

Customer did not leave a comment.

Tom S. 
Rating:
2.0

Nobody at location during business hours, no way into the building for customers. Lot very small leaving no room for customers to return trucks.

VALENTINE JOHN O. 
Rating:
5.0

Keep being the best

john M. 
Rating:
5.0

Customer did not leave a comment.

Allen C. 
Rating:
5.0

This was by far the best experience I have ever had renting a truck. James was cordial, proficient, and clearly places the needs of the customer as priority number one.

john M. 
Rating:
5.0

Customer did not leave a comment.

ROD L. 
Rating:
5.0

Customer did not leave a comment.

Christine D. 
Rating:
5.0

Customer did not leave a comment.

Brooke B. 
Rating:
5.0

The 903 us 70 location. I felt so disrespected and that's why I rented at the Williams St location. I have nothing but praise for Williams st location and nothing but contempt for the US 70 location.

KEILON B. 
Rating:
5.0

No need to improve. Customer service was kind and professional. I will definitely rent from this place again.

Maria O. 
Rating:
5.0

Customer did not leave a comment.

STEVEN H. 
Rating:
4.0

Customer did not leave a comment.

William N. 
Rating:
2.0

Lot was a little tight but I think it was because there was street construction going on and the construction crew was using Top Motor Sales Lot to park their equipment. It made it very difficult to maneuver the trailer in place to back it in a spot.

MELISSA K. 
Rating:
5.0

Customer did not leave a comment.

Chanda P. 
Rating:
5.0

Nothing. It was a great experience.

Frank D. 
Rating:
5.0

Customer did not leave a comment.

Bryan B. 
Rating:
5.0

Customer did not leave a comment.

ROLAND J. 
Rating:
5.0

Customer did not leave a comment.

Timothy B. 
Rating:
5.0

Smoothest rental process we have ever experienced!!

Edward O. 
Rating:
5.0

Wonderful gentleman at Top Motor Sales. Friendly and helpful. Would definitely do business with him again.

Melissa T. 
Rating:
5.0

Customer did not leave a comment.

Timothy B. 
Rating:
5.0

The gentleman working there was absolutely awesome!!!!

Justin M. 
Rating:
5.0

Mr. James is always helpful and takes care of his customers! I don't go anywhere else unless he doesn't have what I need at the time.

ROY H. 
Rating:
5.0

Customer did not leave a comment.

Kristen D. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

Akeem D. 
Rating:
4.0

Customer did not leave a comment.

MATTHEW B. 
Rating:
5.0

Customer did not leave a comment.

William L. 
Rating:
5.0

Customer did not leave a comment.

Stephen F. 
Rating:
5.0

Customer did not leave a comment.

Bridget D. 
Rating:
5.0

Gentleman who help me had everything ready for my arrival. Then got me hitched up and explained everything and ensured I was good to go. Highly recommend this place.

Harold J. 
Rating:
5.0

Customer did not leave a comment.

Florencio C. 
Rating:
5.0

top of the line

DAN R. 
Rating:
3.0

Customer did not leave a comment.

Sally V. 
Rating:
5.0

Great customer service! Loved talking with the gentleman who helped us! Next time we need a Uhaul, we will definitely go here again!

Theresa R. 
Rating:
5.0

James Capp is top rate! Knowledgeable and very helpful

CLAIR J. 
Rating:
5.0

Customer did not leave a comment.

Ebony O. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Customer did not leave a comment.

LETITIA T. 
Rating:
5.0

Always great service and rental availability.

warren E. 
Rating:
4.0

Customer did not leave a comment.

Wesley K. 
Rating:
4.0

Customer did not leave a comment.

Gaston L. 
Rating:
5.0

Continue professional service from this location while improving the 117 location. The attitude of the representative at the 117 location near the movie theatre was poor and I didnt feel appreciated or welcome. If this were the only location available I would rather pay a moving company than to spend money with this representative. I am willing to do the legwork to avoid doing business with someone who doesnt appreciate my business.

Julian S. 
Rating:
5.0

Great customer service!!!

Karen M. 
Rating:
5.0

Customer did not leave a comment.

amy L. 
Rating:
5.0

Helpful friendly service! But U-Haul still did a Teri or job overall.

Joseph E. 
Rating:
5.0

Customer did not leave a comment.

Tabatha H. 
Rating:
4.0

nothing the service was great the truck clean and records up to date.

Carol M. 
Rating:
5.0

The person the greeted me treated me professionally. If i need to rent u hual equipment, in the future, i plan to rent from this place.

Ismael V. 
Rating:
5.0

Guy was super nice

micheal V. 
Rating:
5.0

The man was really nice who helped us. It's way faster to do it online and then pick up.

Destinee W. 
Rating:
5.0

Customer did not leave a comment.

Robin W. 
Rating:
5.0

While this uhaul dealer was fine my overall experience was totally unsatisfactory. I reserved a track at another location (Ample Storage) only to arrive and find no truck. Apparently previous customer dropped truck off at another location 50 miles away. Uhaul rep at Ample Storage said uhaul charged them extra fee but then did not bring truck back. Was told to call 1-800 number and maybe they could find me a truck. After being on hold for quite a while, I then started driving around and found another truck myself. What is the point of making a reservation and lining up help to move if you have no way of knowing if you will get a truck or not. Will definitely try a competitor next time because they can't possibly be any worse.

gary L. 
Rating:
5.0

Customer did not leave a comment.

Magdalene T. 
Rating:
5.0

The rental was convenient and inexpensive. The customer service was especially good. I'll be back next time, for sure.

guy elton B. 
Rating:
5.0

The other U-Haul locations I've used (locally) have all given me good service, but this one tops the list for customer assistance. Keep up your high standards.

guy elton B. 
Rating:
5.0

Friendly service

David R. 
Rating:
4.0

None

Darrell G. 
Rating:
5.0

The employee was so helpful and kind !!

rachel M. 
Rating:
4.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

Mark A. 
Rating:
5.0

Very happy with the trailer used, and the gentleman was very helpful

niall O. 
Rating:
4.0

All good. Great owner

George G. 
Rating:
5.0

The gentleman had all the paperwork ready. We were in and out in less than 15 minutes. He was professional, proficient and friendly.

Rj P. 
Rating:
5.0

Customer did not leave a comment.

Connie K. 
Rating:
5.0

Customer did not leave a comment.

JEREMY K. 
Rating:
5.0

Great and friendly service. Was quick and prompt. In an out in no time, back on the road quickly. Definitely will use this business location again.

RICHARD N. 
Rating:
3.0

Customer did not leave a comment.

Manuel T. 
Rating:
5.0

Customer did not leave a comment.

Victoria M. 
Rating:
5.0

Customer did not leave a comment.

Ira R. 
Rating:
5.0

Fast & friendly service! Hassle-free!

Fernando G. 
Rating:
5.0

I had a very good experience with your company . And I would recommend U -Haul to anyone for what ever their needs they may have in the future . Thank you so much I appreciate everything . Christine Mervin

cristine M. 
Rating:
5.0

Customer did not leave a comment.

Ray R. 
Rating:
5.0

Customer did not leave a comment.

Tracy W. 
Rating:
5.0

Very friendly And professional

Lisa C. 
Rating:
5.0

Phenomenal customer service with a great neighborhood feel!!

lewis C. 
Rating:
5.0

Customer did not leave a comment.

William D. 
Rating:
5.0

I really enjoyed this experience. The dealer had great customer service skills.

Minon W. 
Rating:
5.0

I find nothing to improve at this facility. Very well organized facility and operation. I could spend hours at this facility just chatting with the manager. It was a very good experience. Well Done!

michael M. 
Rating:
3.0

Customer did not leave a comment.

Eric M. 
Rating:
5.0

Process , if you get a flat tire. Who do you contact and how long do you have to wait?

jesse E. 
Rating:
5.0

James was a pleasure to work with. Very friendly and kind. Made my experience great.

Christine S. 
Rating:
5.0

Customer did not leave a comment.

Kevin K. 
Rating:
4.0

Customer did not leave a comment.

Earl H. 
Rating:
5.0

The equipment should come with a wench. Not all cars being towed "run" to get it on there. Should also have a quick release of some type to get the car off the thing when destination is arrived. First time user, I had a horrible experience in cold, windy rain, I will call a tow truck from now on, or until this design issue is resolved.

CHRIS M. 
Rating:
5.0

Customer did not leave a comment.

antoinette Y. 
No reviews have been submitted for this location.

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