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ERIC R
Customer Reviews for Top Motor Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The customer service guy was awesome. Very kind gentlemen.
Matika JI had this location to return when i reserved it on line. When i picked up they said a place 24 miles each way. I said no and they put none will call to drop off. I had to call customer service and they transfered to another person. She understood i was renting Uhaul storeage 4 blocks away on same road that i wanted to return this. She was great and appreciated.
Steven KThe service was excellent from the moment we arrived. The attendant greeted us with kind attention. He verified that our vehicle was suitable for our needs and recommended insurance. Luckily, he did, because I forgot. 100% recommended, and I will return for my next rental. Thank you.
Xiomara RJames was very helpful. I have used him a few times and I would definitely recommend him for all U-Haul services! Great job!
THOMAS PFriendly customer service and knowledgeable about the process!!
Jermaine BThe owner was friendly and very nice.
DEBORAH HExcellent service, very kind and professional. Equipment was outstanding! Clean, safe, and ready to go! Will be back for all my uhaul needs!
Brittany MBest experience I’ve ever had at a Uhaul facility. James was super helpful, rented a utility trailer online originally, when arrives to pick up James was very attentive and inquired what I’d be hauling and recommended a different cargo trailer that was more economical as well as explained the recommended trailer would be lighter and haul great with my current vehicle. James was great and I will definitely rent from here again should the need arise! Easiest 5 star rating ever ⭐️⭐️⭐️⭐️⭐️
Tammy SDidn’t catch the (74 year old) gentleman’s name running the facility, but he was very courteous and knowledgeable. He walked me to the truck and made sure I was well informed on truck procedures and safety, and even backed the truck out for me. I highly recommend this U-haul facility.
Mark BRenter was very friendly and helpful.
Todd GIt was awesome service!!! Will continue going there!!!
Virginia BService was great and I was completely satisfied with everything.
Eric BI had resistance for drop off at a couple of other locations. James was very welcoming and truly professional! Always enjoyed using this location. I will use this location in the future!
THOMAS PEverything was perfect. However, it would be nice if your trucks were equipped with cruise control.
Kenric BMr. James always goes above and beyond the call of duty. He always does a thorough job from start to finish. This location is m "go to" place for renting anything Uhaul!!
Roy HThank you
Alex KKeep doing what you doing all was well.
Nareen JAmazing. The owner was very professional.
AZEEZ OExcellent cu
Donald FVery professional and quick hook up
Zachary SThe location was closed during their posted hours of operation requiring more work than normal to return my equipment.
John MCourteous and helpful.
Jeanette LI could find nothing to improve upon. It was great.
Wilma KVery nice older gentleman that worked with me and was very sweet and easy to deal with. I got a u haul truck and 2 furniture Dolly's and they both were very sufficient and I was happy with how easy it was to move my furniture and surprised at how quickly I was able to get everything moved. I was able to return the u haul within a few hours and I was very happy with the price of the u haul and I got my deposit back immediately when I returned the u haul. The only negative thing I have to say is and I honestly hate to say it but it probably would be a good idea to switch the computer program used to book the u hauls etc...the man had a lot of trouble getting it to work and it malfunctioned several times and just seemed way harder than it should be....could've been a fluke like just with my booking but I hope the guy gets an updated or better program if this happens alot. I still would go back and get another u haul from this place and I am still going to recommend it to anyone that needs a uhaul and I appreciate how kind the man.
casey bContar con mas disponibilidad de equipos, el trato y servicio fue muy agradable
Andres RJames was very friendly and helpful. The truck was super clean and even smelled good!
Connie EJames is wonderful. He is willing to work with you, I can’t say enough nice things regarding him. When you hired him you hit it out of the ballpark.
cathy cwi fi
Janie IJames was fantastic and very helpful. I would definitely recommend his service.
Kristie PGreat. Serice
alton hProfessional and Courteous
ROBERT DOnly issue was an exhaust leak or bad muffler on the truck. Didn’t stop the move but it was a little loud
Terry WNothing that I can think of,just know your service to me was outstanding and customer service was outstanding
clifton bThe service was great , I would use this place again & tell friends my experience was great
tony bKeep up with the good work 👍
Abdolkarim JBasically a bare parking lot, no attendant in the old building. Not a very safe feeling location.
Kevin KGood guy. He is polite and courteous. I will use this location again.
Louis LEmployee was very kind and helpful.
Erin SMe. James is always a pleasure to work with. I go out of my way to rent through him just because of his great service!
Roy HThe owner is a very nice person , welcoming and very professional will use his services again.
Louis RI received great service here!
Kyle EJames likes to go above and beyond what you need. Getting everything the way and best way to please the customer. Whenever I need to move something I think of his busy right away. James is great.
MILTON WI had the best experience I have ever had in my life, renting from Top Motor Sales in Goldsboro, NC. The owner was the nicest man and went out of his way for me. Please send all of your customers to him, they will be very happy.
Kelly GVery pleasant to work with
Robert WMr. James was very helpful and pleasant to work with.
NICOLE MWonderful customer service! Thanks, again!
Cheyane FEasy drop off... Agent was super accommodating.
Gerardo GThe help was awesome he was very friendly and I enjoyed his service.
lewis mMr. James was very nice and helpful. Just continue the wonderful service.
Vernise MCheck the brakes and maintenance on trucks.
Willie SThe service was Friendly and Fast! Tony's ServiceCenter is a friendly company !
HOWARD TTell the drop off location that they cant refuse dropping off. I was in a area I do not know and the lady said she couldn't take it for me to drop it off at another location. my contract was to drop off at 903 us 70 e bypass Goldsboro nc . I had to find the other place and the guy there was very helpful
DANIEL CThe gentleman that owns this location is so helpful and friendly. We love working with him. Gets everything done right the first time. Will continue using his u-haul business for all of our moving needs.
Cyglenda Mservice was fast safe and very efficient definitly the place to rent from
DAN RGreat experience, enjoyed talking with the owner
NELSON RGreat customer service
Gary S