Customer Reviews for Top Motor Sales
(U-Haul Neighborhood Dealer)

400 reviews

1604 N William St   Goldsboro, NC 27530

(919) 734-2326

Office Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(919) 734-2326

1604 N William St
Goldsboro, NC 27530

Services at this Location:

Office Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

ERIC R 
Rating:
5.0

Customer did not leave a comment.

Gregory T 
Rating:
5.0

The customer service guy was awesome. Very kind gentlemen.

Matika J 
Rating:
5.0

Customer did not leave a comment.

Pauline H 
Rating:
5.0

Customer did not leave a comment.

ANGEL W 
Rating:
3.0

I had this location to return when i reserved it on line. When i picked up they said a place 24 miles each way. I said no and they put none will call to drop off. I had to call customer service and they transfered to another person. She understood i was renting Uhaul storeage 4 blocks away on same road that i wanted to return this. She was great and appreciated.

Steven K 
Rating:
5.0

The service was excellent from the moment we arrived. The attendant greeted us with kind attention. He verified that our vehicle was suitable for our needs and recommended insurance. Luckily, he did, because I forgot. 100% recommended, and I will return for my next rental. Thank you.

Xiomara R 
Rating:
5.0

Customer did not leave a comment.

Thomas D 
Rating:
5.0

James was very helpful. I have used him a few times and I would definitely recommend him for all U-Haul services! Great job!

THOMAS P 
Rating:
4.0

Customer did not leave a comment.

MAYUR G 
Rating:
5.0

Friendly customer service and knowledgeable about the process!!

Jermaine B 
Rating:
5.0

Customer did not leave a comment.

PETER G 
Rating:
4.0

The owner was friendly and very nice.

DEBORAH H 
Rating:
5.0

Customer did not leave a comment.

Elian P 
Rating:
5.0

Customer did not leave a comment.

DAVID H 
Rating:
5.0

Customer did not leave a comment.

DONNA C 
Rating:
5.0

Excellent service, very kind and professional. Equipment was outstanding! Clean, safe, and ready to go! Will be back for all my uhaul needs!

Brittany M 
Rating:
5.0

Best experience I’ve ever had at a Uhaul facility. James was super helpful, rented a utility trailer online originally, when arrives to pick up James was very attentive and inquired what I’d be hauling and recommended a different cargo trailer that was more economical as well as explained the recommended trailer would be lighter and haul great with my current vehicle. James was great and I will definitely rent from here again should the need arise! Easiest 5 star rating ever ⭐️⭐️⭐️⭐️⭐️

Tammy S 
Rating:
5.0

Didn’t catch the (74 year old) gentleman’s name running the facility, but he was very courteous and knowledgeable. He walked me to the truck and made sure I was well informed on truck procedures and safety, and even backed the truck out for me. I highly recommend this U-haul facility.

Mark B 
Rating:
5.0

Renter was very friendly and helpful.

Todd G 
Rating:
5.0

It was awesome service!!! Will continue going there!!!

Virginia B 
Rating:
5.0

Service was great and I was completely satisfied with everything.

Eric B 
Rating:
5.0

Customer did not leave a comment.

Daniel D 
Rating:
5.0

I had resistance for drop off at a couple of other locations. James was very welcoming and truly professional! Always enjoyed using this location. I will use this location in the future!

THOMAS P 
Rating:
5.0

Everything was perfect. However, it would be nice if your trucks were equipped with cruise control.

Kenric B 
Rating:
5.0

Mr. James always goes above and beyond the call of duty. He always does a thorough job from start to finish. This location is m "go to" place for renting anything Uhaul!!

Roy H 
Rating:
5.0

Customer did not leave a comment.

TIVON F 
Rating:
5.0

Thank you

Alex K 
Rating:
5.0

Keep doing what you doing all was well.

Nareen J 
Rating:
5.0

Amazing. The owner was very professional.

AZEEZ O 
Rating:
5.0

Excellent cu

Donald F 
Rating:
5.0

Very professional and quick hook up

Zachary S 
Rating:
2.0

The location was closed during their posted hours of operation requiring more work than normal to return my equipment.

John M 
Rating:
5.0

Courteous and helpful.

Jeanette L 
Rating:
5.0

Customer did not leave a comment.

nick h 
Rating:
5.0

I could find nothing to improve upon. It was great.

Wilma K 
Rating:
5.0

Customer did not leave a comment.

Richard D 
Rating:
4.0

Very nice older gentleman that worked with me and was very sweet and easy to deal with. I got a u haul truck and 2 furniture Dolly's and they both were very sufficient and I was happy with how easy it was to move my furniture and surprised at how quickly I was able to get everything moved. I was able to return the u haul within a few hours and I was very happy with the price of the u haul and I got my deposit back immediately when I returned the u haul. The only negative thing I have to say is and I honestly hate to say it but it probably would be a good idea to switch the computer program used to book the u hauls etc...the man had a lot of trouble getting it to work and it malfunctioned several times and just seemed way harder than it should be....could've been a fluke like just with my booking but I hope the guy gets an updated or better program if this happens alot. I still would go back and get another u haul from this place and I am still going to recommend it to anyone that needs a uhaul and I appreciate how kind the man.

casey b 
Rating:
4.0

Contar con mas disponibilidad de equipos, el trato y servicio fue muy agradable

Andres R 
Rating:
5.0

James was very friendly and helpful. The truck was super clean and even smelled good!

Connie E 
Rating:
5.0

James is wonderful. He is willing to work with you, I can’t say enough nice things regarding him. When you hired him you hit it out of the ballpark.

cathy c 
Rating:
5.0

wi fi

Janie I 
Rating:
5.0

Customer did not leave a comment.

christopher d 
Rating:
5.0

James was fantastic and very helpful. I would definitely recommend his service.

Kristie P 
Rating:
5.0

Customer did not leave a comment.

ANITA H 
Rating:
4.0

Great. Serice

alton h 
Rating:
5.0

Professional and Courteous

ROBERT D 
Rating:
5.0

Customer did not leave a comment.

Katrina K 
Rating:
5.0

Customer did not leave a comment.

Jacob S 
Rating:
5.0

Only issue was an exhaust leak or bad muffler on the truck. Didn’t stop the move but it was a little loud

Terry W 
Rating:
5.0

Nothing that I can think of,just know your service to me was outstanding and customer service was outstanding

clifton b 
Rating:
5.0

Customer did not leave a comment.

alice c 
Rating:
5.0

The service was great , I would use this place again & tell friends my experience was great

tony b 
Rating:
5.0

Customer did not leave a comment.

Crystal T 
Rating:
5.0

Keep up with the good work 👍

Abdolkarim J 
Rating:
5.0

Customer did not leave a comment.

Jackie K 
Rating:
3.0

Customer did not leave a comment.

Martin G 
Rating:
1.0

Customer did not leave a comment.

Brenshir W 
Rating:
5.0

Customer did not leave a comment.

WILLIAM W 
Rating:
5.0

Customer did not leave a comment.

Deanna S 
Rating:
1.0

Basically a bare parking lot, no attendant in the old building. Not a very safe feeling location.

Kevin K 
Rating:
5.0

Customer did not leave a comment.

Patricia F 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C 
Rating:
5.0

Good guy. He is polite and courteous. I will use this location again.

Louis L 
Rating:
4.0

Employee was very kind and helpful.

Erin S 
Rating:
5.0

Me. James is always a pleasure to work with. I go out of my way to rent through him just because of his great service!

Roy H 
Rating:
4.0

Customer did not leave a comment.

Randolph W 
Rating:
5.0

The owner is a very nice person , welcoming and very professional will use his services again.

Louis R 
Rating:
5.0

I received great service here!

Kyle E 
Rating:
5.0

Customer did not leave a comment.

Hector M 
Rating:
5.0

Customer did not leave a comment.

louis h 
Rating:
5.0

Customer did not leave a comment.

jamesha c 
Rating:
5.0

Customer did not leave a comment.

John R 
Rating:
5.0

James likes to go above and beyond what you need. Getting everything the way and best way to please the customer. Whenever I need to move something I think of his busy right away. James is great.

MILTON W 
Rating:
5.0

I had the best experience I have ever had in my life, renting from Top Motor Sales in Goldsboro, NC. The owner was the nicest man and went out of his way for me. Please send all of your customers to him, they will be very happy.

Kelly G 
Rating:
5.0

Very pleasant to work with

Robert W 
Rating:
5.0

Mr. James was very helpful and pleasant to work with.

NICOLE M 
Rating:
5.0

Customer did not leave a comment.

Robert A 
Rating:
5.0

Wonderful customer service! Thanks, again!

Cheyane F 
Rating:
5.0

Easy drop off... Agent was super accommodating.

Gerardo G 
Rating:
5.0

Customer did not leave a comment.

gene b 
Rating:
5.0

The help was awesome he was very friendly and I enjoyed his service.

lewis m 
Rating:
5.0

Mr. James was very nice and helpful. Just continue the wonderful service.

Vernise M 
Rating:
5.0

Customer did not leave a comment.

Dianna S 
Rating:
5.0

Customer did not leave a comment.

Jonathan B 
Rating:
5.0

Customer did not leave a comment.

Malissa L 
Rating:
4.0

Check the brakes and maintenance on trucks.

Willie S 
Rating:
5.0

Customer did not leave a comment.

Roger E 
Rating:
4.0

Customer did not leave a comment.

Brian M 
Rating:
5.0

Customer did not leave a comment.

Roger E 
Rating:
5.0

Customer did not leave a comment.

Jillian a 
Rating:
5.0

Customer did not leave a comment.

Charles V 
Rating:
5.0

The service was Friendly and Fast! Tony's ServiceCenter is a friendly company !

HOWARD T 
Rating:
3.0

Customer did not leave a comment.

David W 
Rating:
4.0

Customer did not leave a comment.

Douglas L 
Rating:
4.0

Tell the drop off location that they cant refuse dropping off. I was in a area I do not know and the lady said she couldn't take it for me to drop it off at another location. my contract was to drop off at 903 us 70 e bypass Goldsboro nc . I had to find the other place and the guy there was very helpful

DANIEL C 
Rating:
5.0

The gentleman that owns this location is so helpful and friendly. We love working with him. Gets everything done right the first time. Will continue using his u-haul business for all of our moving needs.

Cyglenda M 
Rating:
5.0

service was fast safe and very efficient definitly the place to rent from

DAN R 
Rating:
5.0

Great experience, enjoyed talking with the owner

NELSON R 
Rating:
5.0

Great customer service

Gary S 
No reviews have been submitted for this location.
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