Brake light is out
RUSSELL V
Customer Reviews for Top Tech Auto And Sons
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I needed help unloading my u haul April gave me a number and I called within 3 minutes Raymond and Dave showed up and kicked it out . People call these 2 angels from heaven find your peace of mind with your move.
Lynda GDrove 5 hrs with no a/c on that day it was 105 degrees! Unprofessional and no compensation for this error.
DANIEL STo have better pavement for truck to roll out and in better
KEVIN WThe most important thing was I didn’t have a chance to call ahead and the way I was treated was nothing but respect and kindness. After I returned the vehicle, the same respect and kindness. Thank You Guys!!
KENNITH OTrucks and trailers located on a dirt lot with holes. If it were raining, it would be a muddy lot the only negative feedback!!!
Gonzalo ZTruck was filthy. Customer service is always good at this location.
CARL Esuper nice people
STEVEN WIt would have been nice if they would of had given me a discount on the trailer in the last couple of months I have rented 6 trailers and the last one was almost 2x as much as the other 5 trailers?
PERRY BThe truck was caked with mud on the outside. The truck transmission couldn’t be put in park. U- Haul needs to do a better job cleaning and maintaining their trucks.
LEONARD RI rented an appliance dolly and it was not inside my rental. I was charged $10 for something I didn’t get. My experience would have been excellent if not for that.
Jesus RApp froze during pick up but worked well for drop off. Truck was hesitant to change gears but everything else was excellent
SUSAN NThank you for making my move much easier! The staff , truck and equipment were excellent. Thank you sooo much !
Helen TVery professional location
JOSE ANot to have to drive through and walk in a muddy lot to pick up the trailer. It had rained the day before.
MICHAEL STruck had a gas leak and had to be repaired and I wasn't able to use it for 4 1/2 hours. I returned it same day. My moving day was lost. I will try again another day
SUSAN AI can’t think of anything that I would want to improve on
PERRY BLocation was understaffed so the checkout process to get the van was long and the lobby was chaotic with customers waiting. The equipment was also really dirty.
LAWRENCE LVery efficient in checking us back in when we returned the equipment. Have used this location several time and always have equipment available and ready to rent.
MICHELLE AThanks so much Joseph, excellent customer service!
PHEBE DNo advisement, uhaul has been around for years.. always good 👍
David WWe rented a 20' Tlruck and a Car Hauler from this location. The Truck was perfect, however the Technician that secured our car did not do a good job. When we arrived at the Uhaul location in Kingman, the straps and chain were loose. Our car had slid sideways and we had to carefully correct the location of our car to get it off the Hauler.
GALE BThey were pretty straight forward and understanding and kind. I appreciate kindness.
DORIAN MMake sure that they don't leak. I had several boxes that got wet well inside an inclosed carrier.
VICKI MSmall U Haul sign in auto repair center. difficult to find. Good service though.
BARON OI would not change a thing U-Haul always goes above and beyond too make it a good experience
Perry BPersonnel at the U-haul office were polite and courteous. And got us out and back in in a timely matter.
GARY UExcellent service
Lance OThey were helpful explaining how to return the truck. I returned the truck after filling the gas from 1/2 tank to 3/4 tank so I could return it at the same level when rented. I got gas at Circle K a few bocks away. I took a video of the truck and trailer along with the mileage and gas gauge. It shows 3/4 tank, however the gas was reported as 1/2 tank and I was charged an extra $39.15. I spoke with Joseph who said he would get the charge reversed but I have not seen a credit yet.
BRENT AJoseph was awesome and just for his kindness. I will rent again from this location for sure!
Andrew FNo need to improve. Great location and quick, friendly service.
GEOFFREY Wthe customer service was outstanding and friendly
Rosendo PI thought I could bring it back any time on Saturday but I called and informed them it would be by midnight on Saturday. I was then informed that I would be charged and additional $40.56. Which is strange because the fee was $29.95 per day. I must say I loved Joseph!!!
LASONDRA MThe team at Top Tech made our rental experience perfect. Thank you for everything. Jack & Tina Jackson
GUSTAVUS JLocation is accessible. The staff are great and friendly.
MINERVA ETire had a screw in it electrical wire was broken. Good thing I didn’t put a vehicle on it just returned it without using it but still paid for it
THOMAS AJoseph was very thorough and quickly got us through the procedure and into our vehicle. No hitches, answered all our questions. He's really friendly and makes you feel like a worthwhile customer. If ever needing a vehicle again, coming here.
PHILIP LThanks!
INMO CWe had reserved a truck at another location down the street. When we arrived, internet was down and they were unable to complete our transaction but referred us to the location Top Tech Auto. They were able to accommodate, no questions asked. Easy transaction and return. No complaints.
ANGELA PEverything ran smoothly
KRISTLE DGreat experience.
DYLAN RIt's absolutely ridiculous that you only give 31 miles in 24 hours. and on top of that, charing for gas if i dont get it myself. greedy fucking pigs you sick fat fucks at uhaul
CHLOE ANeed to do better maintenance on trailers. Rented trailer was muddy, one ramp strap loop tore, one trailer fender bungee about to break. Trailer looked worn. Ten miles out from our departure we suffered a tire blowout on one of the trailer wheels. Lost 2.5 hours of travel time to get it fixed.
TIMOTHY ADifficult to lift tow because of the muddy dirt lot
CHRISTIAN AVery Friendly's and Professional.
ROBERT WIt was a great service and the rep was friendly. I will go back to rent from the same place!
DANIEL BI think the whole service from start to end was great and super easy.
LADY TI was given a filthy truck after watching a worker clean a truck for the customer in front of me
ANNA Wcourteous prompt customer service informative and helpful super guys
TIMOTHY LSo nice to have a personable sales associate that was knowledgeable and professional. Definitely recommend anybody to that establishment
JOSEPH TNothing you guys were perfect. Customer service was perfect.
WANDA RGreat service! Maybe a receptionist...
NICKALOS GHelpful and great customer service.
COURTNEY CProperly wash and detail vehicles. Interior was dirty and upon arrival it was "hosed off", location is a dirt feild so some leeway can be given but at least give clients clean windows and mirrors luckily I didn't need the vehicle at night otherwise this would have been a hazard.
GARRETT W