Customer Reviews for Tow Boat US and Boat Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tow Boat US and Boat Storage

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Lura W.
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Easy, friendly check in. Truck was ready to go.

PHILLIP B.
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Definitely will use this location again.

EDWARD C.
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Hard to find location. Location has no sign

KENNETH G.
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Drop off went as smooth as the pickup. Very friendly and accommodating.

Thomas D.
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Customer did not leave a comment.

PHILLIP B.
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Very friendly and courteous staff.

William W.
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We dropped off on a Saturday. Wanted to get truck back early. I could not complete the return info as the ap would not pass the location piece. Called uhaul on hold more than 15 minutes. There was a key drop box. So I have pictures of everything put the key in the box locked the truck and hope that all is well

PHILLIP B.
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Tried to drop the trailer off at another location, but they refused to receive it. They stated they already had too many trailers. This location readily accepted it without hesitation.

Cindy P.
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Customer did not leave a comment.

Henry B.
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Superior coordination. At all levels, staff wa knowledgeable, kind and courteous. Moving team was great, I wold highly use them again and recommend them to everyone.

BRUCE M.
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Everything was great

Karen J.
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Location was great. Online 24 hour service pickup is horrible. Couldn't find my location even though my location on my smart phone was on. The owner of the shop where I picked up my truck had to open the store to help me get my truck as your 24 hour website is horrible. It was very nice of the owner to open his store to assist me. The truck smelled like body odor, looked like things spilled on the floor and dried.

Robert W.
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Customer did not leave a comment.

Shauna-Kay S.
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Best place in Ormond

Denis A.
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Customer did not leave a comment.

Shauna S.
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The office manager is great. I return to this location because of her professionalism and the welcoming atmosphere she creates. SS

Donnalee T.
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Service was excellent! No improvements necessary!

RICHARD D.
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Asuko H.
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bruno M.
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Chris M.
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They were kind and efficient. Had everything ready to go. It was an easy transaction!

Walter H.
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Cheryl B.
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deloris W.
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Dennis K.
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Center was closed at 3pm on a Friday, no one available to check in the truck. I left the truck as instructed in their parking lot locked and dropped the keys in the drop box Truck was checked in on a Monday and I was charged for two extra days. Waiting for charge to be taken off my credit card.

ERICA L.
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Mobile pick up needs work. I was not informed that checking in early does not mean you don't have to pick the truck up right then. I almost lost the truck because I was late and waited. Also, the app process was time consuming and was not told about having a second ID or a second contact person. Then they called them, which is fine but it took up more time.

Matthew M.
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Dane K.
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Brian C.
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Really good very satisfied

Judith W.
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EDWARD R.
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Suzanne T.
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stephen H.
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Dane K.
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landyn M.
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Eric B.
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DAVID E.
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John H.
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Older truck, steering not tight. Shifts at very high rpm. Not like last 29 foot I rented in Jan

Brian S.
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Great customer service. Quick and easy

Wayne S.
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They were great. Had a car dolly and they let us leave it there while we loaded the truck, then helped us load the car on the dolly. Made it very simple.

Kathryn D.
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Customer did not leave a comment.

Nancy W.
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Daniel A.
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Location is small and maybe a little more lighting. May be difficult for a beginner to back trailer up to unhook.

Heather R.
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This was the easiest transaction! The owner was fast, courteous, knowledgeable and easy to work with. Definitely will use this location again! No frills, no hassles, no worries and fast.

Lisa A.
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Customer service was great

Stanley L.
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Mark L.
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Jean C.
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Ronald S.
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Glenn H.
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Dante M.
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David F.
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laura H.
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Ty M.
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Gregory C.
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Lynda S.
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Truck leaked rain on the passenger side the entire ride. Not cool. No way to stop it.

George G.
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Edward L.
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Prince O.
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James L.
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william H.
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Douglas H.
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Emanuel S.
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Michael K.
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I forget the gentleman who waited on me but the place was immaculate you feed off the floor the truck was like brand new he was a very understanding and kind person and anytime I ever need a U-Haul I will always go to him from now.

LARRY V.
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Customer did not leave a comment.

Nancy K.
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Manager was very pleasant Pick up was great.Renter went smoothly as well. Price was also excellent.

Russell L.
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John W.
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No reviews have been submitted for this location.

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