The equipment was great, and the people in the location were very helpful. Unfortunately, despite multiple tries, we could not get the U-Haul app to work for picking up the vehicle, and had to wait for the store to open to get the van. I spoke with someone at U-Haul while we were trying to get the app to give us the code to get the keys, who mentioned that the app is "very finicky". The app worked fine for our return.
Christina P
Customer Reviews for Tower Hill Convenience
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
make the reservation on line and "check --in on the app before you arrive at the location.
MICHAEL GEverything was smooth, like butter
Bryan OCheck in and check out process is to long and confusing.
DOUGLASS LThis is one of my favorite locations.
TARIQ K