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DONALD H
Customer Reviews for Tower Market Liquor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not the stores fault at all but I opted for no coverage and was charged for it. The store and worker were great
BRANDON LClearer information on payment alterations It was a long drawn out process to change the payment that made me very uncomfortable Also the costs are not very up front in the end
RICHARD TI was overcharged and will need to have my bill redone.
SANDRA RYour procedure when picking up a truck is flawless. I noted everything that I thought was relevant. I think your phone ap is great
JOSEPHINE LI returned the truck the same way I got it. I got overcharged for gas. I also got double charged for the appliance dolly and furniture pads.
Christian Hthe only thing was the transmission sounded like it was slipping. but it got us threr and back
Denielle kTruck was very dirty and was in poor condition loose steering very noisy
Griffin LLocation was convenient, the truck was ready to be picked up, and service was good, but the person in charged had some issues to finish the transaction and had to make some calls to Uhaul to finish it, so I ended up walking out almost 30 minutes longer than expected. But I would recommend the rental and location to friends and family.
Victor RThe uhaul didn't have a lock on the back door to secure the load. Also it did not have a dolly to rent or furniture covers. When I asked the guy who rented it to me he said they don't provide a lock. All my other truck have always had a lock on it. Guy wasn't very friendly
Joshua MThe pickup process online very slow and frustrating.
Don W