Customer Reviews for Town & Country U-Store
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Town & Country U-Store
Robert E. on
The agents were very helpful at all recieving Points.
Genica M. on
Please re check fuel when renting to customers. Fuel was said to be 3/8, received it less than that.
Giovani M. on
Main issue was that I made my reservation online but it wasn’t on their systems until a later time, also when I did my reservation online I didn’t get any coverage and I just saw on my invoice an $8.00 tow coverage fee which I didn’t agree to.
jesus O. on
Nothing customer was very good and helpful very tentive and friendly
george K. on
The lady that runs this facility is an absolute delight to deal with. I am sorry I did not get her name. I ran into some mechanical trouble with my own vehicle that I was towing with. This lady was so helpful I was shocked! She really went out of her way to assist me. Thank you so much and we really need more people like this in this world.
Brandon M. on
Nothing, great job.
Arthur G. on
All good
Paulette P. on
Nothing. The gal in the office was quick, efficient, and very professional. She went beyond the call of duty to ask a friend to drive me (a senior single woman) back to my hotel with the U-Haul and then return me to U-Haul to then get my car. EXCELLENT CUSTOMER SERVICE. SHE WAS FANTASTIC!! 10+++
Shephannie L. on
I honestly would not recommend uhaul to any of my family and friends. We had the worst possible experience with uhaul/roadside assistance. I really hope the issue gets looked into and hopefully have a resolution so that this doesn't happen to anyone again.
Staci D. on
Nothing. She was great and the truck perfect. Thank you
todd N. on
The person that ran this location was very nice and helpful honestly one of the better places I've used she is probably the only reason I may ever use your service again.
Martha E. on
They should get there communication straighter out and stop stealing from customer from their credit cards
richard K. on
make sure the cab is clean.
joe B. on
Did not have the equipment we wanted (size of truck) and did not include the dolly we thought was part of the package
Martin V. on
make sure that what is required on order is fulfilled. I ordered blankets, furniture and std dollies and none of these were provided
blanca B. on
Great custoner service
Richard M. on
The lady's working this location are excellent representative of u haul When i returned the truck parked and returned the key. After getting home i realized my back brace didn't follow me. I returned the next day. And the lady on duty showed my back brace. I thanked her and bless them for their honesty.
Luis G. on
The staff needs to be more customer oriented. They did not assist me unhooking the trailer. I was told to go look for help to unhook the trailer amd no one was around to help. I would reccommend this location it is too small to accomodated or manuever the trailers to park.