None keep up the good work!Lyone C.
Customer Reviews for Towne Storage Cactus LC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.MELISSA LYNN Y.
Customer did not leave a comment.John M.
I'm always satisfied with the experience I always have when renting a truck with U-Haul. Thank you.GEORGE EMBUCADO D.
Customer did not leave a comment.SAMANTHA ANN R.
Thank you for your helpJOSHUA CORY M.
Customer did not leave a comment.ADAM M.
I'm very satisfied with my U-Haul rental experience today.Elena D.
Representative was great @ the location, she was able to help me with a last minute same day rental. There was a bit of a hiccup in charges when I dropped off the truck however it was taken care of right away & I have no complaints. Great service!JESSIE C.
Needed about 50 more mile allowanceHAROLD S.
The drop off location on West Cactus was Amazing. The personnel was helpful and courteous.Corey P.
Customer did not leave a comment.tina C.
The person who answered my reservation was very rude, she does not know how to treat a Hispanic in the same way as an Anglo, she made me feel ashamed with my credit cards, especially with the My Master Card ,she attended me with a very bad mood. when I returned the vehicle,she made me an extra gas charge, without any reason I took the vehicle out with a quarter tank, and so I returned it, but she charged my card for no reason I will never recommend this place as an option to rent, much less will I return to this placeenrique H.
Lauren was sweet and professional ThanksMICHELLE GECONCI C.
Used the truck for 9 miles. Filled fuel up beyond what it was at when I rented the truck and was for some reason charged a $33.00 EZ fuel charge. After speaking to the person I worked with rented the truck (Lauren) she said it would be taken care of. I received a $10 refund.. not okay won't rent here ever again. She said she would call me back and never did. Thank you Lauren for narrowing my local neighborhood choices down for me.Ibrahim M.
The customer service was outstanding!Brian C.
Lauren was the best . She went above and beyond to make my move as smooth as possible .JONATHAN JAMES F.
Customer did not leave a comment.SUZETTE K.
Customer did not leave a comment.CHERYL DENISE A.
Lauren went out of her way to assist me with the rental truck. She was outstanding. I thank her tremendously. Five Star Service all the way.kenneth E.
See comments aboveBRANDON HOWARD S.