Customer Reviews for Towne Storage Clearfield LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Towne Storage Clearfield LLC

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Denny C. on

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Perfect

Bill P. on

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We were told in the beginning that our drop off location would be in Hurricane, Utah and when we looked at the address when it was time to return the truck we found out it was 50+ miles away in Simmit Utah. We called Uhaul and explain the situation and they arranged for us to return it to Hurricane and when we got there 1 day early they told us there was no refund because we did not return it to the correct location. Not exactly what we expected.

jared F. on

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Excellent customer service, Highly recommend!

JAYSON A. on

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Customer did not leave a comment.

Jason R. on

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Towne Storage LLC in Clearfield, Utah is where we ended up for drop off and also where we chose to store our belongings while we shop for a new home. TJ was Top Notch in handling the drop off. He explained the process thoroughly paying extra attention to the fine print. He also validated the location as the only option for securely storing our personal belongings. Without a doubt if you have the need for a storage unit or just have a U-Haul Truck that needs to be returned ... Towne Storage LLC, TJ and the rest of his Team are without a doubt the right choice for a Customer First Experience. Thank You.

Andrew C. on

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Customer did not leave a comment.

Spencer C. on

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Please make it clear where to return the keys in case nobody is in the office when returning the truck. Make sure the truck odometer is not set to km when billing in miles.

Luis L. on

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Customer did not leave a comment.

Alyssa J. on

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The guy who helped me was so helpful and friendly and very personable. Unlike the other people I had dealt with to try and get a unhaul. We drove to salt lake to get one we had requested to then find out they had double booked it. Luckily this man made up for the bad experience!

Mary S. on

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Customer did not leave a comment.

RANDY K. on

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Customer did not leave a comment.

Timothy S. on

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Clean

Aaron G. on

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Customer did not leave a comment.

Cord H. on

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They said it was a 100 deposit that could get back when it wasn't. They didn't have the size with ramp as I requested gave me way bigger one same price BUT NOT SAME ON GAS SO IN THE END I PAIDWAY MORE THAN TOLD I WOULD BE.

donelle V. on

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Customer did not leave a comment.

Carolyn S. on

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I (the mom) needed to help my daughter move out of her apartment and out of an abusive situation immediately. Panic set in. Towne Storage was the closest storage facility and they had U-Haul truck available. From the beginning (my first phone call) the service we received was very helpful. We loaded the U-Haul truck (drove less than 7 miles round trip) and was allowed to parked it over night at Towne Storage. We came back early the next morning and unloaded the truck.Figuring out how to move my daughter's furniture, clothes, etc. ended up being much easier than I anticipated thanks to the attendant that was on duty when I called Towne Storage (and my strong grandsons who came to our rescue.) The attendant that check me out was great too. Thank you!!!!

Jeff G. on

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Drop off location was inadequate in size to receive a 26 foot van. It was difficult to park after hours without causing problems with ingress and egress for the storage facility.

Kirk R. on

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Customer did not leave a comment.

James M. on

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Nobody was there.

James M. on

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There was no one there- note on the door said they would be back and we waited 20 minutes past the time they said they would be back.

Marco L. on

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Went over and above to accommodate my needs I would recommend this location. Employees were very friendly, informative they helped find ways to save me money.

Tyson C. on

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The 26’ truck I got for a 480mile trip was not in good shape. With 138k miles and body damage it barely made it to the destination. When it got to the house it was smoking and leaking oil.

Patricia C. on

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My daughter actually lives in Clearfield and her ex-husband lives in Layton. She took it to the nearest U-Haul location and they confirmed it was okay.

Michelle M. on

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Customer did not leave a comment.

Gary G. on

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When we picked up the truck the back was frozen shut and we had to wait for it to defrost before we could even make sure there was a dolley in the back

anthony S. on

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I was told the gas tank was full and I had to return it full but when I got the truck a quarter of a tank was used and I still had to return it full

brian W. on

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Customer did not leave a comment.