Customer Reviews for Towne Storage Herriman LC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Towne Storage Herriman LC

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Tod K. on

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John R. on

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Ryan B. on

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Location was changed, the person didnt have any login info, was not prepared and put us more than 45 minutes behind schedule. Very poor experience here.

Jeff W. on

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Walter D. on

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Perhaps carry products like Shoulder Dolly straps in your store.

susan D. on

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I rented a truck for a few hours to move some furniture. The truck was clean and well maintained. The pick up area was convenient and the staff were great to work with.

Dominique C. on

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Yesenia at the location was awesome! Carla (different location in Utah) and Tiffany (Customer service line were very rude.

Wain P. on

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Nada

Cody W. on

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Arturo M. on

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Make the site easier to check in.

Jeff L. on

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Could have been cleaner...something was spilled on the floor....none of the 12v chargers worked....everything else was great

John B. on

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Cecilia H. on

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Daniel M. on

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Jeff W. on

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Retire the 17' truck we rented. Ran rough and tires were worn. 154,000 miles and it showed.

Jennifer B. on

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I filled up to where the guage indicated I needed to per the contract (7/8 full, which by the way is a ridiculous request) and drove less than 2 blocks from the gas station to the store. The guy told me I was all done, so I left, then he emailed me with a $17 gas charge, without calling me. It was extremely irritating--a phone call would have been more professional--I would have turned around to come back and figure it out with him--I'm wondering if the truck was parked on a slight grade.

Bryce H. on

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The lock box for the drop off key was not secure and fell open when I dropped the key in.

Joseph S. on

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Pride A. on

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Everything went well thanks

Chris D. on

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Jason W. on

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Peter M. on

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Douglas B. on

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Great effort in them making sure I was happy with everything!

Sherrill B. on

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The manager April is so friendly and works her very best to help her customers have the best service possible.

Harold P. on

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EDWIN D. on

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April was very attentive, thorough and professional. She reviewed and explained everything in detail - no surprises. The facility was very clean and well organized. I’m very pleased and highly recommended this location.

Charles M. on

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Robert H. on

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I don't remember being told to bring the truck back at the same fuel level that I got it. I drove right past a gas station, so could have easily done it had I known. It cost be at least twice as much as it should have. Otherwise, the lady was great--super friendly and helpful.

Sabrina N. on

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Charges on receipt are different than what was actually charged. I was sent an accident report. We were not in an accident. According to the report an accident occurred at 10:30am on 3/2/19. Truck was not being driven at that time.

Kenneth M. on

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the blanket and dolly in the back that you have to pay for were in the way. I would remove those, if I wanted one I would let you know.

Jack B. on

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Christopher M. on

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The lady who was working there was awesome. Great personality and knew her stuff. Very helpful.

Jordan N. on

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