Customer Reviews for Towne Storage St George #1 LC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Towne Storage St George #1 LC

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Arthur C. on

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The truck roof had holes in it.

lynn B. on

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I appreciated the extra effort provided me during my “emergency rental.” I had to accomplish the rental over the phone and “it happened.” Thank you!

GRETCHEN E. on

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NANCY P. on

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Ashley P. on

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Disappointed that they charge an after hours fee which wasn’t disclosed when we rented.

Christian U. on

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Robert G. on

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Lee T. on

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No one available to answer phones and when we got to the office to pick up, there was no one there and nothing to notify the employee of our presence. The worst part was checking the rental back in. We did not realize that we would have to take and upload pictures of the odometer. We deposited the keys when we dropped off then triedto check out online. After realizing we would not be able to complete the process, we called UHaul toll free and was on hold for a LONG time. The rep finally answered and we explained what happened and they said they would note our contract that we returned the rental on time but still advised us to call the dealer next morning to ensure all was ok. Added stress NO ONE needs! UHaul should get more help and / or better explain the process at the beginning. I would have gladly checked in the rental online had I known there would be photo uploads involved.

DAVID M. on

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Email me accurate info regarding pick up location on the first communication. You were quick to fix your errors and email me corrections and I give that to you.

lynn B. on

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Thomas E. on

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brinita L. on

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rex F. on

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Agent was professional and courteous. Final pricing was just as they quoted. Very satisfied

Renon W. on

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michael H. on

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daniel P. on

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Got charged 20 extra dollars for not returning it on your app when your app doesn’t load it takes you to a spam site.

tina J. on

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Stephen F. on

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Mindi W. on

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Excellent place to get a Uhal. Very professional and kind. We have rented from this location 3 times and have always had a great experience!

Larry L. on

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Bruce M. on

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Wesley L. on

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Nothing to improve, employee was thorough and courteous while processing the truck in

Faye Elaine C. on

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Easy drop off.

Justin R. on

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I love working with the good people at Towne storage. I always feel like I made the right decision choosing them to work with.

John S. on

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Very inviting, pleasant and efficient.

Thomas H. on

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Good experience! Seemed to like being in the business.

Rex H. on

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Very friendly staff.

Pollie H. on

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Santin S. on

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Was charged an extra day by this site although we dropped off the rental at 6:01pm on May 17th, the evening prior to it actually being due. After driving for 7 hours and unloading the truck, we do not appreciate being ripped off on our rental by being charged an extra day. Also was told to originally return to the location off of Sunset, and then we had to drive back to Town Storage which was only 4 miles from our house vs 9 at the other, so we added unnecessary mileage onto the rental.

Brooke N. on

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This was the easiest rental experience I have ever had. We plan to use this location again in the near future!

Judy G. on

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Morgan D. on

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