Customer Reviews for Towne Storage Sunset LC
(U-Haul Neighborhood Dealer)

35 reviews

655 E Sunset Rd   Henderson, NV 89011

(702) 558-4994

Location Hours

  • Monday - Friday:
    10 am - 1 pm / 2 pm - 5 pm
  • Saturday:
    9 am - 1 pm / 2 pm - 4 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(702) 558-4994

655 E Sunset Rd
Henderson, NV 89011

Services at this Location:

Location Hours

  • Monday - Friday:
    10 am - 1 pm / 2 pm - 5 pm
  • Saturday:
    9 am - 1 pm / 2 pm - 4 pm
  • Sunday:
    Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Please ensure your trucks are in operable condition.

Michele K. 
Rating:
5.0

Customer did not leave a comment.

DENISE C. 
Rating:
3.0

Customer did not leave a comment.

KIRA W. 
Rating:
5.0

Sales women was very helpful and added more mileage for us and also allowed us to pick up truck a day earlier as we had moving men coming early in the morning to help pack. Newer truck and very smooth ride and easy to handle.

HECTOR L. 
Rating:
5.0

Customer did not leave a comment.

LILY CHRISTINE G. 
Rating:
5.0

Customer did not leave a comment.

RONALD WILLIAM F. 
Rating:
4.0

Customer did not leave a comment.

Yahel M. 
Rating:
5.0

Customer did not leave a comment.

SCOTT MONROE S. 
Rating:
5.0

The truck was covered in bugs but it made it to s Carolina no problem so I just did not get the fun of getting a clean truck dirty

SCOTT CHARLES R. 
Rating:
5.0

Customer did not leave a comment.

Mike V. 
Rating:
5.0

Customer did not leave a comment.

CARL RICHARD L. 
Rating:
5.0

Customer did not leave a comment.

TONY V. 
Rating:
5.0

Customer did not leave a comment.

Nancy W. 
Rating:
5.0

Customer did not leave a comment.

rick G. 
Rating:
5.0

Customer did not leave a comment.

angel A. 
Rating:
5.0

representative was extremely helpful

KIMBERLY F. 
Rating:
3.0

don't overcharge me next time

TORIAN MALIK R. 
Rating:
5.0

Customer did not leave a comment.

Matt S. 
Rating:
1.0

I show up at 5:17 and they close at 6:30. Owner is turning closed sign and locking the main door. I had a 5:10 reservation.

ANDREA CRISTINA T. 
Rating:
4.0

Customer did not leave a comment.

Bradley B. 
Rating:
5.0

1. Allow customers to extend the rental time through the website or app. 2. When booking through your website it changes the location and sometimes the equipment without any notification or reason. If you change the pickup location because they don't have something, such as a dolly, then tell me that they don't have it and that I can change to another location that has one. Instead, your website will just change the location during the checkout. Sometimes I don't see the location was changed, other times I see it is the wrong location so I go back and start over again and run into the same issue all over again.

Steven V. 
Rating:
5.0

The lady who helped me was super nice

Kandy M. 
Rating:
5.0

Customer did not leave a comment.

Joyce T. 
Rating:
5.0

Very friendly customer service.

Lynette F. 
Rating:
2.0

The store hours printed on the door read that they closed at 6pm but they closed early at 3:30pm. I called the day prior to dropping off the truck no one answered. I attempted to call because they were closed early the day I dropped off the truck. I got no answer no help no anything. Not a good experience if you need to clarify any concerns.

Lisa W. 
Rating:
5.0

It was 5am so couldnt really give much info except nice drop off location

Ronald O. 
Rating:
5.0

Customer did not leave a comment.

Adam F. 
Rating:
5.0

Customer did not leave a comment.

Oscar A. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA MARIE J. 
Rating:
5.0

The lady inside was VERY nice!

Deborah S. 
Rating:
5.0

The staff member was very friendly and helpful. And very knowledgeable. If I ever have to rent a u haul truck again, I will definitely go back.

MARGARET JOSEPHI A. 
Rating:
3.0

Didn't get a receipt and truck wasn't inspected in my presence.

Victor D. 
Rating:
5.0

I believe that the blonde young lady is a great asset to your business.

THERESA KIM S. 
Rating:
5.0

Customer did not leave a comment.

DAN B. 
Rating:
5.0

Customer did not leave a comment.

Mary T. 
No reviews have been submitted for this location.

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