Customer Reviews for Trans Am Cyclery
(U-Haul Neighborhood Dealer)

74 reviews

1007 N Washington St   Farmington, MO 63640
(Hillsboro & Washington at the Y)

(573) 218-0732

Location Hours

  • Mon-Tue: 10 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 10 am - 5 pm
  • Sat: 11 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(573) 218-0732

1007 N Washington St
Farmington, MO 63640
(Hillsboro & Washington at the Y)

Services at this Location:

Location Hours

  • Mon-Tue: 10 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 10 am - 5 pm
  • Sat: 11 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Excellent already, no improvement necessary.

Douglas R. 
Rating:
5.0

Everything went smoothly. Very easy

Richard W. 
Rating:
5.0

Epic job thanks yall!!!!! Very speedy return process

Arminta G. 
Rating:
5.0

Customer did not leave a comment.

Kenneth S. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA M. 
Rating:
4.0

The interior of the cab was not clean, sticky following some kind of spill. The windshield was not clean.

DENNIS M. 
Rating:
5.0

Customer did not leave a comment.

June C. 
Rating:
5.0

Customer did not leave a comment.

Patty F. 
Rating:
5.0

Had to sweep out the inside no problem

DENNIS G. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN D. 
Rating:
5.0

All was good.

William R. 
Rating:
4.0

Customer did not leave a comment.

Timothy A. 
Rating:
5.0

Customer did not leave a comment.

DARLA W. 
Rating:
5.0

Ordered Dolly, but it wasn't in the back. Picked up mobile so I couldn't get it. Mobile experience wasn't very satisfactory.

Bryan W. 
Rating:
4.0

Customer did not leave a comment.

Steven P. 
Rating:
5.0

A/C did not work well at all, steering was very sketchy (alignment was way off hard to control) drivers window tattled the whole time. Time for this truck to be pulled from service.

robert P. 
Rating:
5.0

I don't know what could have been better. Very nice to me and friendly. Thanks so much for making this so plesent. Mary E Lee

MARY L. 
Rating:
5.0

Easy pick up & return. Very easy to work with

Richard W. 
Rating:
4.0

Customer did not leave a comment.

paul H. 
Rating:
5.0

Excellent experience.

Sherman C. 
Rating:
5.0

Customer did not leave a comment.

Christine W. 
Rating:
5.0

Customer did not leave a comment.

Samuel M. 
Rating:
5.0

Perfect experience. Extremely friendly and helpful staff. I'd completed most of the process on-line; I was in and out in about 10 minutes.

Gale L. 
Rating:
5.0

Customer did not leave a comment.

Shawna B. 
Rating:
5.0

Lower rates per day for smaller rental items

Dennis G. 
Rating:
5.0

Customer did not leave a comment.

Tom R. 
Rating:
5.0

Outstanding!

RONALD H. 
Rating:
5.0

Very helpful, thank u!!

Sam C. 
Rating:
5.0

Customer did not leave a comment.

Jared D. 
Rating:
3.0

Customer did not leave a comment.

Nancy B. 
Rating:
5.0

Customer did not leave a comment.

Trent P. 
Rating:
5.0

We just dropped it off at the location, it was the 4th of July and no one working that day. But, there was a spot for it and they responded ASAP.

Oscar S. 
Rating:
3.0

The truck was very dirty inside the cab. Also the cargo area had not been swept out.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
4.0

Easy to work with.

Jack D. 
Rating:
5.0

Customer did not leave a comment.

John E. 
Rating:
4.0

Customer did not leave a comment.

Benita H. 
Rating:
2.0

The staff seemed to have little interest in his service, as expressed by him not having the packing blankets that I ordered. This staff had to send me to another location to get said blankets.

Will W. 
Rating:
5.0

Customer did not leave a comment.

Denise H. 
Rating:
5.0

The front driver side tire on the 26'

KAYLA S. 
Rating:
5.0

Customer did not leave a comment.

Shirley M. 
Rating:
4.0

Customer did not leave a comment.

Eric M. 
Rating:
4.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Everything was perfect! Very easy and quick to rent.

Brent M. 
Rating:
5.0

Customer did not leave a comment.

Kayla L. 
Rating:
5.0

Customer did not leave a comment.

Debra M. 
Rating:
5.0

I was anxious as I had never rented a Uhaul before, but everything went great. The truck was there when promised, was in good shape and everything went very well. No surprises, which is good.

Amy J. 
Rating:
5.0

Great to work with. Highly recommended.

GREG S. 
Rating:
5.0

Customer did not leave a comment.

vickie C. 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Have more refrigerators dollys on hand. Thank you

Thomas D. 
Rating:
5.0

Customer did not leave a comment.

Matthew S. 
Rating:
3.0

Great service just wish it was closer.

Bobby P. 
Rating:
1.0

Customer did not leave a comment.

Kelly H. 
Rating:
5.0

Great service !!

CHEYENNE W. 
Rating:
5.0

Everything was good. The only thing that made me feel a little uncomfortable was the drop off key box I was to put the key in on Sunday was just sitting on the back porch. It wasn't attached to anything, so anyone could have came and picked it up and got in and grabbed keys to trucks. I was a little hesitant to even leave key, but didn't want to get charged for a second day. It might need to be attached to the building or porch. Other than that my experience was good. Very friendly staff!

erica B. 
Rating:
4.0

Customer did not leave a comment.

SAMUEL H. 
Rating:
5.0

Customer did not leave a comment.

DONALD H. 
Rating:
3.0

Customer did not leave a comment.

Richard J. 
Rating:
3.0

Customer did not leave a comment.

DAVID F. 
Rating:
5.0

No suggestions, overall experience was real good. Only comment is $1.19 per mile is on the steep side, especially when the customer is paying for the fuel.

Jeff S. 
Rating:
1.0

Listen. IF THE CUSTOMER SAYS HE WANTS TO PICK UP IN SAINTE GENEVIEVE THEN DON'T SEND HIM TO FARMINGTON!

WILLIAM C. 
Rating:
2.0

Not the proprietors fault I think. It is a one man operation, or at least it was on that Sat. morning. It is a bicycle shop that does not open until 10:00 AM, which is late on a Sat. for moving. I had to wait for several bicycle parts patrons before being served which consisted of doing the paperwork and being told the keys are in the truck. I informed the proprietor I needed a dozen pads and had to wait while he acquired them after helping other clients; only to find a dozen pads in the truck box already. I also informed him the "change oil now" light was on. He told me that if I felt it necessary to change the oil I would be reimbursed. Because I do, I checked the oil level to assure myself it was sufficient and the level and pressure was OK to drive on, but an inexperienced person with a low oil problem may have been calling for service in the middle of the night on the interstate,

KEITH F. 
Rating:
4.0

The place I was originally was suppose to pick up the truck was closed and no one notified me. I had to call several times to get a new place to get the truck even though I had a reservation. This put me behind in starting my move and was stressful.

PATRICIA H. 
Rating:
1.0

I couldn't even tell it was a U-haul location. If there hadn't already been another truck there I would have never found it.

Gary R. 
Rating:
3.0

Customer did not leave a comment.

FRANCES V. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH D. 
Rating:
3.0

Customer did not leave a comment.

ADAM R. 
Rating:
5.0

Excellent service at this location. Only one complaint. I am still waiting for my receipt which was suppose to be e-mailed to me. Could someone make sure that my receipt is sent to me?

JOSEPH B. 
Rating:
3.0

Customer did not leave a comment.

DONNA P. 
Rating:
1.0

This location was extremely hard to get the 26' truck into and there was no where to park the truck. We had to park on the side of the parking lot.

Christopher M. 
Rating:
5.0

Russel Hays was exceptional helpful and friendly

TIM H. 
Rating:
5.0

Customer did not leave a comment.

PAUL A. 
No reviews have been submitted for this location.

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