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Gregory M
Customer Reviews for Transportation Period Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No, I would never recommend this place ever again. The lady was rude rude rude I almost cussed her out. She was that rude.
CALLIE MLife saver. Very happy with this location !!!
ANDREW ENice to be so close when you need a truck Thank you
ANDREW EAlways a life saver when needed
ANDREW EThe side rails are too close to the wall, it does not allow bungee straps to fit through it. It would be SO HELPFUL to affix support that allow bungees to help hold items in place. This has been an issue for years - hoping UHHAUL will upgrade their trucks to help make securing a load easier. This truck was very rough riding - I know they are not luxury trucks (lol) but honestly I see why fragile things get broken so easily. The trucks was very bumpy the entire ride. Hope this is not taken as a complaint, but rather ways to help improve and make it easier to strap things down and hopefully somehow to help not be such a rough ride . Thank you!
KAREN RGreat customer service get you in and out
TROY RGreat help. Hook up my trailer and all
ULIMAU TSuper nice people
WILLIAM WThe trailer that we rented was in an ok condition. It had dense on the wheel well. All in all it was fine.
MICHAEL CAlways consistent.
JAMES Mno issues
GREGORY MLife savers Customer Service always great
ANDREW Econsistently clean and organized
JAMES MIt was Sunday and the location was closed. Just dropped off the truck and keys.
Steve LThe staff at the Greensboro pick up station in Georgia was absolutely outstanding! They were kind, gracious, patient and wonderful. I would highly recommend them to anyone.
JOHN KEasy dropoff process. Very satisfied
WESLEY HVery friendly and got me set up right away.
TIMOTHY Ghave rented from this location before. easy drop off.
MICHAEL PProfessional and efficient.
DANNIE VVery nice, efficient folks.
GLENN PThe lady just asked for the keys. No inspection of anything
David BGreat people
ROBIN MYoung lady behind the counter was helpful and efficient. Actually helped me hook up the trailer. Would recommend, without reservation, to anyone needing a uhaul.
MICHAEL PPeople are very helpful, equipment mostly clean. Facility could use some updating.
RUSSELL CWhile the location was convenient for us, it would be nice to have personal available for faster drop off. We weren’t sure if we parked the truck in the correct spot.
THOMAS WEverything went well from scheduling to pickup, use and return. No issues.
MICHAEL CLocation was clean but not inviting.
THOMAS CDoor was a pain
DAVID GIt’s insane that to bring the truck back to the pickup location is more expensive than dropping it off at a separate location
KEVIN SAlways a life saver When you need a truck Thank you
ANDREW EGreat experience. Driver window leaks when raining hard enough and transmission has a tough time shifting gears unless you let off the accelerator every time it reaches ~3RPMs
JONATHAN MOffer a truck with cruise control.
TIMOTHY RAfter hours drop off
BERNARD OUnit was clean and ready for use. One tracking light on the left fender was out, which I didn't notice until I left the location
MICHAEL SImprove the parking surface condition and the office appearance
KENNETH YEasy online booking. Representative was kind and efficient.
LISA BThe drop off was no contact but instructions were simple.
JAMES CDropped off after hours. Plenty of parking to drop off which was appreciated.
Kevin CDouble check your reservation.
JANET MTruck was old and filthy. I’ve never seen one this nasty. Loud annoying whistle that even the radio couldn’t mask. Cargo area was filthy as well. Wi-Fi did not work for me to return truck. If I ever move again, I’ll use someone else.
Randall HNasty location. Wi-Fi did not work for check in. They rented me the worse truck on the lot. Filthy inside and out, had been wrecked, smelled horrible and there was a hi pitched whistle that was annoying.
RANDALL HLower mileage rate
RODNEY THad to disconnect the trailer Myself from my SUV with no assistance from onsite personnel.
William MThe office parking lot needs lots of help.
THOMAS SGreat service Great location
ANDREW EClosed when we got there
Julie EFriendly and easy. Perfect combo.
KEVIN HWas not my preference and added miles to my trip
TIMOTHY BGreat customer service. Friendly & Professional staff. I've rented here several times and they all been great experiences.
Craig LAlways a pleasure
ANDREW EMake sure truck is clean inside
RODNEY CThe office manager that helped me was very friendly and knowledgeable. Great experience, will use again.
JOSEPH HTerrible customer service. Truck was dirty. Never have it ready on time. Average wait time is an hour. Rosemary the owner is rude and made fun of me.
JAIME KExtremely long wait time to get my equipment 1.5 hrs. The owner Rosemary is very rude. She was condescending and talking about me while I was in the room. They never have the complete equipment ordered and it is always dirty. The truck is never ready, they always have to go get it. You normally have to load all extra equipment by yourself. I reached out to the regional manager Wohab and he has yet to call me back. During our first conversation, while one speaker phone, he could hear Rosemary’s raised tone of voice yet he took her side anyways. Super disappointed and would not recommend this location to my worse enemy.
JAIME K