They didn't have the dollies that I needed, and no warning that they were not available until we arrived on-site. This meant I had to scramble to borrow dollies from family, which added to the frustration of having to drive 25 minutes one way to this location, rather than the U-Haul rental location 5 minutes from the house I moved from. Apparently 5 days warning is not enough for U-Haul to get a truck to a specific (and preferred) location. The lady there was mildly friendly.
CHRISTOPHER P
Customer Reviews for Transportation Period Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Keep up the good work
LEWIS GWe had the truck from 5:30 to 5:30. The Columbus location was open until 8:30 or 9. We were never told that Greensboro closed at 5. When we got there 25 mins before our time (5:05) we were told we are closed just check out on line — no real problem— then we have found out we’re getting charged for 2 gallons of gas—- it’s no problem — it was just night and day difference between Columbus and Greensboro— the experience with u haul was wonderful!!!!
WESLEY CI reserved a 6 x 12 trailer for Watkinsville a week before our trip. Received a call at 6pm the evening before pickup to tell me the closest trailer was in Greensboro, a one hour drive from Watkinsville. Adding two hours to our drive that day. Very inconvenient and no offer for a discount for our trouble. In addition after getting up early to accommodate the additional two hours of driving there were no bathroom facilities that I was allowed to use at the Greensboro location.
GEORGE JOutstanding courtesy and service.
THOMAS MTruck had diesel fuel spilled in it Very slick floor Bad odor Water coming from bottom of truck Wet two mattresses and blankets Hard to work in truck
ANDREW EFriendly and helpful.
ELLIOTT CUsed them in the past.
ANDREW JGreat location Always a pleasure
ANDREW Eabove average customer service.
JAMEY GI would suggest a better cleaning in the cab and new windshield wipers. As very good brakes are essential in moving vans, they need to be checked and maintained at all times.
Mark CEverything is good
MICHAEL HFriendly, helpful, and service oriented.
ELLIOTT CPick up times can be more user friendly. Maybe a remote drop off pick up.. after hours
MICHAEL CExcellent staff and super convenient for Greensboro residents like myself.
ANTHONY RSMALL RURAL MOM/POP LOCATION. VERY NICE HELPFUL PEOPLE
SALVATORE SPrice per mile is very high
ANDREW EOut of their way nice and helpful!!!
DONALD HAlways an easy experience.
ELLIOTT CSeems like the tow-haul button is not working Which causes me to burn more fuel Needs to be fixed Jh1110
ANDREW EGlad this location is close by, Always a life saver
ANDREW ENo, I would never recommend this place ever again. The lady was rude rude rude I almost cussed her out. She was that rude.
CALLIE MLife saver. Very happy with this location !!!
ANDREW ENice to be so close when you need a truck Thank you
ANDREW EAlways a life saver when needed
ANDREW EThe side rails are too close to the wall, it does not allow bungee straps to fit through it. It would be SO HELPFUL to affix support that allow bungees to help hold items in place. This has been an issue for years - hoping UHHAUL will upgrade their trucks to help make securing a load easier. This truck was very rough riding - I know they are not luxury trucks (lol) but honestly I see why fragile things get broken so easily. The trucks was very bumpy the entire ride. Hope this is not taken as a complaint, but rather ways to help improve and make it easier to strap things down and hopefully somehow to help not be such a rough ride . Thank you!
KAREN RGreat customer service get you in and out
TROY RGreat help. Hook up my trailer and all
ULIMAU TSuper nice people
WILLIAM WThe trailer that we rented was in an ok condition. It had dense on the wheel well. All in all it was fine.
MICHAEL CAlways consistent.
JAMES Mno issues
GREGORY MLife savers Customer Service always great
ANDREW Econsistently clean and organized
JAMES MIt was Sunday and the location was closed. Just dropped off the truck and keys.
Steve LThe staff at the Greensboro pick up station in Georgia was absolutely outstanding! They were kind, gracious, patient and wonderful. I would highly recommend them to anyone.
JOHN KEasy dropoff process. Very satisfied
WESLEY HVery friendly and got me set up right away.
TIMOTHY Ghave rented from this location before. easy drop off.
MICHAEL PProfessional and efficient.
DANNIE VVery nice, efficient folks.
GLENN PThe lady just asked for the keys. No inspection of anything
David BGreat people
ROBIN MYoung lady behind the counter was helpful and efficient. Actually helped me hook up the trailer. Would recommend, without reservation, to anyone needing a uhaul.
MICHAEL PPeople are very helpful, equipment mostly clean. Facility could use some updating.
RUSSELL CWhile the location was convenient for us, it would be nice to have personal available for faster drop off. We weren’t sure if we parked the truck in the correct spot.
THOMAS WEverything went well from scheduling to pickup, use and return. No issues.
MICHAEL CLocation was clean but not inviting.
THOMAS CDoor was a pain
DAVID GIt’s insane that to bring the truck back to the pickup location is more expensive than dropping it off at a separate location
KEVIN SAlways a life saver When you need a truck Thank you
ANDREW EGreat experience. Driver window leaks when raining hard enough and transmission has a tough time shifting gears unless you let off the accelerator every time it reaches ~3RPMs
JONATHAN M