Customer Reviews for Transportation Period Inc
(U-Haul Neighborhood Dealer)

744 reviews

1230 W Broad St   Greensboro, GA 30642

(706) 453-2028

Location Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am - 11 am / 12 pm - 3 pm
  • Sunday:
    Closed
Special Operating Hours
  • 5/28/2022 - 5/31/2022: Closed

Services at this Location:

Contact Us

(706) 453-2028

1230 W Broad St
Greensboro, GA 30642

Services at this Location:

Location Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am - 11 am / 12 pm - 3 pm
  • Sunday:
    Closed
Special Operating Hours
  • 5/28/2022 - 5/31/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Staff was quick and responsive, I would definitely recommend this location for rental trucks.

Anthony T. 
Rating:
4.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

JOSE M. 
Rating:
4.0

Rosemary did a good job - and she was nice to work with.

DANIEL K. 
Rating:
5.0

Customer did not leave a comment.

BRIAN M. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
4.0

Customer did not leave a comment.

Patrick S. 
Rating:
3.0

Customer did not leave a comment.

Christopher N. 
Rating:
5.0

Rosemary was wonderful to work with at the Greensboro location.

Antony L. 
Rating:
3.0

No cell service and therefore I had to once again go inside store for help as the app was useless with no service

Craig W. 
Rating:
5.0

Customer did not leave a comment.

William J. 
Rating:
5.0

Customer did not leave a comment.

Wally V. 
Rating:
5.0

Customer did not leave a comment.

Rorry M. 
Rating:
5.0

Customer did not leave a comment.

Amy E. 
Rating:
5.0

Customer service was great!! Thank you Greensboro Uhaul.

GREG H. 
Rating:
4.0

Quick in and out A very big help

ANDREW E. 
Rating:
4.0

Easy in and out

ANDREW E. 
Rating:
5.0

Customer did not leave a comment.

Daniel L. 
Rating:
4.0

We did an after hours return therefore we did not interact with anyone. However we appreciated the fact that we could return after hours and had no problems with our return. Our experience with this facility was good.

MICHAEL W. 
Rating:
5.0

great rep at the counter

joe T. 
Rating:
4.0

Customer did not leave a comment.

JEFF F. 
Rating:
4.0

Customer did not leave a comment.

Bryan C. 
Rating:
5.0

Customer did not leave a comment.

Philip S. 
Rating:
5.0

Friendly. Good customer service.

David O. 
Rating:
5.0

Service light was on and the inside of the truck was wet from window being left down

Alesia L. 
Rating:
5.0

The manager was very friendly and helpful. Location was easy to find. Would definitely do business with this location.

Ronald O. 
Rating:
4.0

Wheels and trailer hitch were in good condition which was appreciated and assistant was very helpful.

Dedia V. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW S. 
Rating:
5.0

We were fortunate that we were aware of this U Haul location in Greensboro GA. The drop off location listed on our contract doesn't exist.

Claudia S. 
Rating:
4.0

Customer did not leave a comment.

Robert E. 
Rating:
5.0

Friendly, very nice!

Amy E. 
Rating:
5.0

The service was great. But had one problem with the original drop site. They did not take trailers? (Sunoco 1740 Seven Islands road, Buckhead, GA 30625) So I to drive to different location to return the trailer. Likely it was near by. It would have been nice to know that ahead of time.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Eugene C. 
Rating:
3.0

No comment.

Billy H. 
Rating:
4.0

Customer did not leave a comment.

Diane H. 
Rating:
4.0

Customer did not leave a comment.

DAVID D. 
Rating:
4.0

Customer did not leave a comment.

Samuel S. 
Rating:
5.0

Customer did not leave a comment.

Mary Catherine M. 
Rating:
5.0

Put cup holders in the yruck

William M. 
Rating:
5.0

Customer did not leave a comment.

ERNEST W. 
Rating:
5.0

Normally have availability. Friendly staff. Always offer to help. Obviously close to me.

James D. 
Rating:
5.0

Customer did not leave a comment.

Kevin M. 
Rating:
5.0

The lady who helped us was very helpful and polite. I would definitely recommend this location!

maryann C. 
Rating:
5.0

Very friendly and helpful.

David S. 
Rating:
3.0

Customer did not leave a comment.

MATTHEW D. 
Rating:
1.0

Mary is friendly and helpful but the office is run down and smells of smokers. Often did not have the request amount of blankets available.

Kristin C. 
Rating:
4.0

Customer did not leave a comment.

Timmy H. 
Rating:
4.0

Customer did not leave a comment.

Jean G. 
Rating:
1.0

Customer did not leave a comment.

sufi H. 
Rating:
5.0

Customer did not leave a comment.

Edward G. 
Rating:
4.0

Bring both wallets

ANDREW E. 
Rating:
5.0

Customer did not leave a comment.

Sam K. 
Rating:
4.0

Customer did not leave a comment.

DANIEL M. 
Rating:
4.0

Friendly and fast pickup for a trailer. Fortunately I was the only one there when I picked up. When there are 2 or more people waiting for a pickup, it can take a while (30+ Mins).

Joshua H. 
Rating:
5.0

Would have preferred the size truck I ordered vs bigger.

ERIC B. 
Rating:
1.0

A great way to improve the experience for the next person is if uhaul makes a change to the pick up location to be 45 minutes away from the original AND mobile pick up only, that you set up the online for the customer to be able to actually pick up the truck instead of be stuck on hold for over an hour in the middle of nowhere. This was a miserable experience as we were stuck at 7:30am in the rain with no support and no one who would answer the phone. Turns out whoever updated our truck location never set it up so that we could start the mobile pick up process at a mobile pick up only location. I would not recommend this to anyone. It caused hours worth of chaos and frustration.

Aaron D. 
Rating:
2.0

Clean the rental! I sent a complaint to your customer service about the condition of the rental received. I was extremely disappointed with Uhaul, which became another issue to a very bad month. Be considerate of the customer.

Nathan F. 
Rating:
3.0

Customer did not leave a comment.

ANDREW E. 
Rating:
5.0

Customer did not leave a comment.

JILL M. 
Rating:
4.0

Customer did not leave a comment.

Roger Y. 
Rating:
5.0

I was provided great care at the drop off!

GAYLE J. 
Rating:
3.0

Get it quickly !!!!!

ANDREW E. 
Rating:
3.0

Get truck quick Could cost you money Be careful

ANDREW E. 
Rating:
3.0

Get truck quick Could cost u money if you don't

ANDREW E. 
Rating:
4.0

Customer did not leave a comment.

Bill W. 
Rating:
5.0

The location is great, but the facility is average at best, The service and the kindness of Mary who took care of me was outstanding. I can't say enough about her and how pleasant she made the entire rental process.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
4.0

Customer did not leave a comment.

Terri R. 
Rating:
4.0

Customer did not leave a comment.

Bill W. 
Rating:
4.0

Customer did not leave a comment.

BARBARA P. 
Rating:
3.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

HOWARD J. 
Rating:
2.0

When I arrived to pick up my truck, it wasn't there and I was informed by the 1-800-UHaul representative that my reservation had been cancelled. I did NOT cancel it. I had to send home everyone who had come from out of town to help me move and had to come back another day to pick up a truck. The only thing I can imagine that happened is that the lady who took my order said she was going to change my reservation from a weekday pick up to a 24/7 pick up since I was coming to get it on a Sunday. Perhaps when she changed the reservation it cancelled it instead?

Kelly I. 
Rating:
3.0

Customer did not leave a comment.

EDDIE P. 
Rating:
5.0

Customer did not leave a comment.

Jennifer H. 
Rating:
4.0

Customer did not leave a comment.

RICHARD L. 
Rating:
5.0

Customer did not leave a comment.

Sarah B. 
Rating:
5.0

Customer did not leave a comment.

Wayne F. 
Rating:
5.0

The trailer was infested with ants—thousands of ants. They got into my furniture, caused damage and I fear they were unknowingly transferred to my new storage unit once I noticed them covering several of my items. It was/is a nightmare! I notified Mary at the Greensboro location and she was going to discuss with the manager. I expect NOT to be charged. Also, the tires on the truck need to be replaced—worn in several places.

Debra S. 
Rating:
5.0

Very customer focused. Great people to deal with.

Tim J. 
Rating:
5.0

Nothing. Everything was up front and customer service was great.

Michael F. 
Rating:
3.0

Customer did not leave a comment.

KENDALL O. 
Rating:
1.0

Office Lady was in a back office and had to go thru another room to find her. No cell or wifi service to check in as described by website. Truck was not there as Guaranteed. Had to wait 45 mins while she confirmed that she could rent my the truck that was there. Did not walk with me to inspect truck. Truck was parked beside overgrown weeds and was difficult to check for damage and get in to to pull out.

Kenneth S. 
Rating:
4.0

Customer did not leave a comment.

Alice N. 
Rating:
4.0

Customer did not leave a comment.

Charles F. 
Rating:
5.0

Customer did not leave a comment.

Ashlyn E. 
Rating:
4.0

Pave the parking area

patrick D. 
Rating:
5.0

Customer did not leave a comment.

Kristy H. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

tim L. 
Rating:
5.0

The Greensboro U-haul location was very efficient & the vehicle was clean & easy to drive.

Charles P. 
Rating:
5.0

Customer did not leave a comment.

melissa M. 
Rating:
5.0

Customer did not leave a comment.

Melissa M. 
Rating:
3.0

Brakes making a bad dragging noise

Andrew E. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
4.0

Customer did not leave a comment.

Roger Y. 
Rating:
5.0

Customer did not leave a comment.

Tonya M. 
Rating:
4.0

Very friendly and helpful in hooking up and detaching trailer.

Shapleigh M. 
Rating:
3.0

I rented a 26 foot u-haul truck. I picked it up at 10:23 am on a Wednesday and returned it the same day at 6:03, with photos as proof. I dropped the keys in the drop box as I was asked. A few days later my card was charged more money. They said the truck was checked in on Friday. When I called the location they said they would take care of it. Two weeks later nothing has been done. The person at the location gave me a phone number for Uhaul and said to call them to fix it. I am sitting on hold for a long time and then sent to another department to hold a long time again. I don't have time for the mistakes made by Uhaul. This is an unnecessary mistake and I should not have to take time out of my work day, losing income, to fix their mistake.

Charles A. 
No reviews have been submitted for this location.

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