The U-Haul staff are very helpful and pleasant to work with. It makes you feel like you want to come back again the next time... Don Menke 404-502-9882
Don M
Customer Reviews for Transportation Period Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location is very good to work with!! Rosemary is very helpful on what we need. Don Menke
Don MGreat service and pleasant staff
Randy SProvide a receipt at checkout don't just say 'we'l close it out from here" We had a "clean up" charge that was unnecessary and could have easily been handled on the spot.
Mary RThe customer service was great.
jamey GThe truck was very dirty, full of mud. The tire pressure light was on.
Teisha ARosemary is a delight to work with and very accommodating.
kyle kGreat experience
Randy SSet up to have mobil checkout. Key was not in lock box, store was closed though they were supposed to be open. Redivert to another location, pickup truck. Glass had crack in it and ramp did not function.
Brandon KUpon my arrival, the crew had expected me and were very helpful.
Kyle kService truck better use a lot of fuel wrong gears in it radio didn’t work no cruise control windshield cracked and truck need washing look like it been months sent last wash
Anthony TThey never had my dolly or blankets and still charged me for them.
Michael CGreat location
ANDREW ETruck was damaged and not well maintained, but the location was convenient.
Timothy HSave me again !!!!! Thank You, Rose Mary
ANDREW EAlways there when, needed !!!!! Easy to work with
ANDREW ESaved again Thank You !!!!
ANDREW Ethey are always awesome
Patti RI hate sending bad reviews but have to on this one. The staff were very nice. The truck was awful. It had a cracked windshield. It was filthy inside. The check engine light was on. It slipped gears going up hills. It was so loud that we could not have a conversation. We actually were concerned about making it to our destination. Thankfully we got there and back. We did ask for a different truck before we left and were told they were all going out. That truck should have been cleaned up and repaired, or taken off the road. It was in awful condition. Sadly, while the staff was nice, we spent a decent amount of money for an unsafe truck.
John SThe manager (owner?) was really helpful getting us on our way with the trailer rental, and she answered all of our questions quickly.
Todd BNeeded equipment, quick !!! Save me , again Great service !!!!!
ANDREW EGreat people to work with.
Dan KQuick in and out Always life saver
ANDREW ESave me again !!!
ANDREW EPerfect thank for your help I’ll see you again
Steven PSmooth and easy drop off. Nice people.
James WSave by the guy again Always there Thank goodness
ANDREW EEverything was good as normal - Rosemary was also very professional in her approach.
Don MLife savers !!!
Andrew EVery helpful
GREG HNice staff and easy to work with.
Eric PAll I had to do was put the key in the return key box…easy peasy.
Cindy MThe employees were great the equipment was in very bad condition
Charlotte HIssue is when dropping off after hours and trying to do so through app, no, or very little internet available at location so pictures of returned trailer would not upload and c op updates not complete transaction!
Scott KSave the day Always there !!!
ANDREW EI can't think of any. Very easy pick up and drop off. Staff was very helpful.
Christopher SSave me again Has been a CNN life saver 👍
ANDREW EThird time renting from Transportation Period, alway a great experience.
Peter DVery easy return after cross-country trip!
Chris JSave me again Always there
ANDREW EThe location staff were very friendly but the truck was not ready when I arrived because the previous customer returned it without any fuel.
Edwin ESaved me again !!!! Thank You 👍
ANDREW Ehad a small problem with initially getting started but after that it was a good experience
lee wNot really just my biggest complaint is no cell service so inability to complete drop off or even access the link . :(
Laural HExcellent customer service
Donny HLife saver Great job Thank You I’ll be back
ANDREW ECustomer Service at this location was Great!!
Jon EMy disappointment is with U-Haul not the rental location or return. My wife and I flew from Georgia to Tuscan expecting to drive our rented 10ft truck back to Georgia. The reservation was made 1 month in advance at a location 1 mile from the airport.The day before We landed in Tuscan we recieved a text that the closest available truck was 70 miles away. We were on a tight time schedule with no way to go pick up a truck that far away. The original local u-haul dealer was great and found the exact truck u-haul could not find only one mile away. After spending 4 hrs loading and securing our load we noticed the light for tire pressure guage was not funtioning. I purchased a tire guage to monitor it myself because there was no time to find a new truck and transfer my furniture. It turned out the monitor was the problem the tires were fine. The contract included 2100 mile and 6 days.. We returned the truck in with 1900 miles and in 5 days. U-Haul charged me $5.70 for gas because I was 1/8 of a tank off at the return. On both ends we worked with good local dealers but the service from U-Haul was extremely disappointing. I hope in the future u-Haul allows local dealers to make decisions that rectify obvious issues to make the rental experience reasonable. They actually interface with the customer.
Bradford SVery friendly and helpful.
LAREN AGreat service, quick and easy.
Karen MRepave the parking lot
Ronald OGreat service; friendly people; truck was clean & ready to go when we needed it! Easy!
DENNIS CEnjoyed being served so well by a hometown person!
ALLEN F