Customer Reviews for Travelodge Gallipolis

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Travelodge Gallipolis

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Dan P.
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Staff was super friendly and helpful

Gary S.
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Friendly staff. Very clean.

Gary S.
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Customer did not leave a comment.

JOHN BRENT O.
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Susan M.
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Friendly and helpful staff.

Robert H.
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This is the friendliest location I have rented from. Equipment was like new. No waiting service and early morning drop off. 24 hour service is an added bonus.

Gary W.
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Fabian G.
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James W.
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The husband & wife owners at this location are so very helpful! The wife was very helpful when I wanted to cancel an online reservation and reserve through her location. When we picked up the trailer, the husband hooked up everything and checked it all before we left. They are very nice. I would recommend this location for Uhaul rental.

Melissa C.
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Deborah S.
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PAUL K.
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DOUGLAS R.
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Mike G.
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Ryan H.
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Jeffrey E.
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I am so impressed with the customer service, location and equipment. The gentleman in Gallipolis went above and beyond what I expected to make sure I was happy.

S Michael S.
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Staff were great. Very helpful. Very polite. Great place.

Susan M.
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The staff were very friendly and accommodating. They provided information for larger rentals trucks for our future needs. Only recommendation I could make is if they had volunteered information on rental of blankets, bars & dollys, etc., but maybe they didn't have them available. We didn't think to ask and the bars would have been nice to kept our load from moving. Merely a suggestion. Overall the experience was excellent! Also, both trips they offered us coffee and pastries!!

Craig H.
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Very nice people and fast, friendly service

Rhonda S.
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Heath J.
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I was able to reserve a truck on short notice with no hassle. The truck was clean and ready for me and the service was courteous and prompt. 5 stars from this user!

Charles S.
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Took less than 15 minutes to drop rental truck off and be on my way. Very smooth operation

Jeremy H.
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Customer did not leave a comment.

Heather C.
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Best Uhaul location I know of, very helpful and super nice people!!

Charles S.
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Thomas B.
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They are very nice and very helpful!! I have used them twice now and both times they helped me out tremendously!!

Diana Lynn S.
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Kristy M.
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robert M.
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Martha R.
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In and out quickly. Truck was great and got everything in one load!

Brenda C.
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RICHARD C.
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Brian S.
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Kelli P.
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The truck had a lift door that was bent and it was just painful dealing with all day. I reserved this truck a few weeks in advance and there was plenty of time to get something to them that worked properly. The people at the location were very friendly Disappointing we couldn't get a appliance dolly, they certainly can't rent me something they don't have. Truck was fine with the exception of the door again which was again painful

Sarah Frances B.
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Love the staff always helpful and friendly. Staff goes above and beyond

Rich C.
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Beverly F.
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Very nice would use them again

CLAYTON D.
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Sherry C.
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I rented a truck and car carrier. The truck was fine relatively new however, the car carrier had a flat tire on Sunday and U-Haul wouldn't even answer the phone. Another flat tire on Monday on the car carrier. Again U-Haul would not answer the phone. I did call the Gallipolis Ohio location on Monday who in turn had someone from U-Haul to call me back. The incident on Sunday was 3 hours along the side of the interstate which I had to end up paying $225 out of my own pocket Plus a hotel bill. The incident on Monday was approximately an hour-and-a-half wait. I do hope that U-Haul will reimburse me for my out-of-pocket expenses.

Walter B.
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Customer did not leave a comment.

CHADWICK DEAN H.
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Nice people!

Dan C.
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These people were great and don't know how they could possibly improve. They were helpful and friendly.

Jeffery G.
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We were given excellent customer service. The staff was friendly and the uhaul was clean with no issues. We will definitely use this location again.

TODD B.
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They were very helpful and made it very easy.

John T.
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Nice last minute help.

Jacob A.
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Timothy G.
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Mark M.
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Helpful staff. I arrived early and was on the road before my scheduled pickup time. Thanks!

STEVEN G.
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RICHARD S.
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DEE M.
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Ana D.
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Dan was very helpful and polite, very charismatic! Pickup was spotless. My new go to!

Anita S.
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Stephen W.
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Dan P.
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Another wonderful experience. Thank you

Mackenzie E.
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John M.
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This location is awesome!

Arlene F.
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Very nice people very polite excellent service

Pamela C.
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janice L.
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Carl B.
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amy G.
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Alden W.
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Dan P.
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Everyone was fantastic

James W.
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Dale L.
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Excellent experience; everyone was friendly and helpful. I was waited on fast and the service was above and beyond. Easy pickup and drop off. I will be back and will recommend this location to my friends.

Raymond C.
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Richard S.
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Randolph Wayne S.
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Thomas H.
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James D.
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Virgil and Danny were exceptional with helping in every way

LARRRY H.
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Kelly V.
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Robert G.
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Dan went above &beyond to accommodate my needs

Alisha D.
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DICK S.
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Clean or at least sweep out the inside of the trailer

James P.
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Knights in employees were great. They are the reason I will use U-Haul in the future.

Ron W.
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Customer did not leave a comment.

Robert G.
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I've rented here before ,always a helpful staff

Madysen M.
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Mark R.
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Rick M.
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William Boyd Iii J.
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Very friendly and awesome prices.

Chad C.
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Michael H.
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Everything was great.

Roberta F.
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Dan P.
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John M.
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The staff where we obtained the U-Haul was very nice and accommodating.

NIchole S.
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I thought it was ridiculous that I had to take the tow dolly off myself and pull it into a spot all the way in back. That is ridiculous. I should be able to drop it off up front and they can move it wherever they want.

Howard C.
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Roberta F.
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Betty W.
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Shane F.
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brandon C.
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Christopher Q.
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Great customer service. Was very friendly and very helpful to ensure all equipment was properly installed and hooked up. Pick up and return was quick and simple. Excellent experience.

Christina E.
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No complaints. Very nice employees and very efficient.

Brian M.
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This location was fine! However, the first reservation I made was at another u haul rental location and they were not even open - so the website should have some sort of fail safe to prevent that from happening to customers...

Joshua M.
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I needed to rent a van or pickup to move a washer and dryer. Smallest availability was a 20 foot box truck. Cost me twice as much but I had no other options on a Sunday. Great customer service at this location as always.

Christine A.
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Very convenient hours where I picked up

Lee B.
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Satisfied! Great service!

No reviews have been submitted for this location.

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