Customer Reviews for Tretos Tire and Towing
(U-Haul Neighborhood Dealer)

59 reviews

901 11th St   Ozona, TX 76943

(325) 392-2724

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(325) 392-2724

901 11th St
Ozona, TX 76943

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JOSEPH S. 
Rating:
5.0

Customer did not leave a comment.

DANIEL M. 
Rating:
5.0

There is nothing to improve; the personal were very helpful - an A plus in customer service for U-Haul. If I lived in the area (I'm from Jacksonville, FL) or had friends in that area, I would definitely recommend Treto's Tire & Towing for their U-Haul (and other services) needs!

THOMAS C. 
Rating:
3.0

Customer did not leave a comment.

DIANA L. 
Rating:
5.0

I chose to go to Ozona even though they didn't have the equipment I really wanted. The people in Ozona are fun, friendly, and helpful! The main San Angelo location is absolutely awful. Please do something to fix it. The people in San Angelo are terrible and mean.

Tate S. 
Rating:
5.0

Customer did not leave a comment.

terri C. 
Rating:
3.0

Not open from noon Saturday until Monday morning. Have to use return app on smart phone. There really no other choice near here.

Edward S. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
3.0

Customer did not leave a comment.

Courtney H. 
Rating:
3.0

Customer did not leave a comment.

SEAN H. 
Rating:
5.0

Customer did not leave a comment.

Eloy C. 
Rating:
1.0

I paid for 2 dozen blankets, but the pickup location only provided 20. I returned 20 blankets and now I'm being charged for 4 missing blankets. Incompetence. I want those charges reversed.

Daniel W. 
Rating:
3.0

Customer did not leave a comment.

KRISTA H. 
Rating:
1.0

They charged my card extra and tried to say it was uhaul saying I turned it in late. They kept ignoring my calls so I finally had to dispute the charge with my credit card.

HOMERO A. 
Rating:
5.0

Customer did not leave a comment.

anna G. 
Rating:
5.0

Customer did not leave a comment.

Manish P. 
Rating:
4.0

Customer did not leave a comment.

Beverly J. 
Rating:
5.0

Good people. Very nice and accommodating

STEVE T. 
Rating:
3.0

Customer did not leave a comment.

Tobin H. 
Rating:
5.0

Customer did not leave a comment.

Sherif J. 
Rating:
5.0

VERY FRIENDLY/ PROFESSIONAL

Richard P. 
Rating:
5.0

Customer did not leave a comment.

Alex G. 
Rating:
4.0

Customer did not leave a comment.

Walter Adam N. 
Rating:
5.0

Customer did not leave a comment.

Gerald W. 
Rating:
5.0

Customer did not leave a comment.

Richard P. 
Rating:
5.0

Customer did not leave a comment.

RAUL G. 
Rating:
5.0

Return was easy & quick. Courteous employee.

CHARLES M. 
Rating:
5.0

Customer did not leave a comment.

Krista K. 
Rating:
1.0

It cost me twice as much to rent from texas to go to Arkansas. If I started in Arkansas going to same location in texas would have cost half as much money.

Andrew S. 
Rating:
5.0

Very friendly and helpful. No effort on my part to return the truck, trailer, and tow dolly. Would 100% recommend this location for moving and travel needs.

Daryl K. 
Rating:
5.0

Customer did not leave a comment.

Cory S. 
Rating:
5.0

Customer did not leave a comment.

jerry R. 
Rating:
5.0

We ordered a 26' foot truck, but upon arrival received a 20' truck and a 6' trailer. This was not suitable for our needs. Although the trailer was 6', it did not provide the same height as the 20' or 26' truck. Making an additional trip is very frustrating when you're moving 250 miles away; it adds an additional 500 miles round trip.

Michael C. 
Rating:
1.0

Customer did not leave a comment.

Trevor F. 
Rating:
3.0

the box had 11 blown tires on wheels in it that I had to remove , rear tires were at the wear marks , and the engine light was on … they told me to just run it.

Scott D. 
Rating:
5.0

Totally great service very quick and they have help 24/7...

Richard B. 
Rating:
2.0

Did not hook lights up and there was no cord to ever hook them up. Inside was not cleaned out very well. Other than that all was good.

Glen L. 
Rating:
5.0

Customer did not leave a comment.

Rafael D. 
Rating:
3.0

post signage where UHaul keys should be dropped for Sundays when closed

CINDY G. 
Rating:
5.0

Customer did not leave a comment.

Paul E. 
Rating:
5.0

Customer did not leave a comment.

Cecil M. 
Rating:
5.0

Customer did not leave a comment.

Giles M. 
Rating:
3.0

Customer did not leave a comment.

David T. 
Rating:
3.0

Customer did not leave a comment.

Chris R. 
Rating:
4.0

Everything was terrific, including after hours pick up. Only problem was having to pick up from an alternate location other than the business address proper. However, Victoria was and is extremely knowledgeable and went out of her way to accommodate my needs. Thank you ma'am! If I ever need said services out west again, Ozona will be my go to place for sure! Thanks Vic.

Kevin A. 
Rating:
3.0

Customer did not leave a comment.

Tim C. 
Rating:
5.0

Customer did not leave a comment.

Kim C. 
Rating:
5.0

Customer did not leave a comment.

Edgar A. 
Rating:
3.0

I showed up and they had no record of my reservation etc. After about an hour they had a truck and trailer. I think uhaul needs to fix some stuff. I don't think it was Treto's fault

martha M. 
Rating:
5.0

Customer did not leave a comment.

Edmundo A. 
Rating:
3.0

Customer did not leave a comment.

Sydney K. 
Rating:
3.0

Customer did not leave a comment.

JOSEPH S. 
Rating:
5.0

Customer did not leave a comment.

Svein O. 
Rating:
3.0

More choices on trailer sizes

Larisa S. 
Rating:
3.0

Customer did not leave a comment.

Robert J. 
Rating:
1.0

Called customer service to try to drop off in Junction, TX as opposed to Ozona, TX. Check the recording....the attendant was not helpful and tried to gouge me for an extra $120....don't think I every use U-haul again.

James J. 
Rating:
5.0

Customer did not leave a comment.

samuel H. 
Rating:
3.0

Get a larger selection of rental equipment-Trailers and trucks. Availability is limited, know it is a small town and rentals are slow; but, it would be nice if they had a better selection. Friendly staff and very easy to deal with.

GLEN K. 
Rating:
5.0

Nothing. Friendly and helpful personnel

Glen K. 
No reviews have been submitted for this location.

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