Customer Reviews for Tri M Boat & Mini Storage
(U-Haul Neighborhood Dealer)

501 reviews

1320 Old Angleton Rd   Clute, TX 77531

(979) 265-5347

Hours

  • Mon–Fri
    9 am–5 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/23/2022: 9:00 am - 12:00 pm
  • 12/24/2022 - 12/25/2022: Closed

Services at this Location:

Contact Us

(979) 265-5347

1320 Old Angleton Rd
Clute, TX 77531

Services at this Location:

Hours

  • Mon–Fri
    9 am–5 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/23/2022: 9:00 am - 12:00 pm
  • 12/24/2022 - 12/25/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Jay W. 
Rating:
5.0

Customer did not leave a comment.

OVEIDA B. 
Rating:
5.0

This storage facility told me that I had until dec. 31 to pay the full amount owed and they went behind my back and sold my things after accepting a payment. Then they stopped answering my calls to the facility and wouldnt responded to any of my voicemails that I left. I will be filing against this facility for stolen property, due to what the auction site that was used stated that if customer pays in full they have to let the customer get their things. The facility did everything in their power to not be available to take payment or return calls. There is no resolving when they sold my thing before the date they gave me over the phone.

Stephenie M.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Adrian A. 
Rating:
5.0

Customer did not leave a comment.

ashraf A. 
Rating:
3.0

Customer did not leave a comment.

Alan B. 
Rating:
5.0

Great experience.

Craig M. 
Rating:
4.0

The office staff were angels. Everything went smooth.

phillip S. 
Rating:
5.0

This lady was very knowledgeable and helpful. Much more so than the guy at the pick up location.

Jacob P. 
Rating:
5.0

Customer did not leave a comment.

Christina M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dwianshell E. 
Rating:
5.0

Customer did not leave a comment.

BETTY S. 
Rating:
4.0

Customer did not leave a comment.

Zachary P. 
Rating:
5.0

The office staff lady was very friendly and helpful both times I encountered her.

Eunice L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charley T. 
Rating:
5.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

Customer did not leave a comment.

Steven D. 
Rating:
5.0

Customer did not leave a comment.

Monica C. 
Rating:
2.0

Very disappointed in the charges i received.

Sarah M. 
Rating:
5.0

Customer did not leave a comment.

Steven R. 
Rating:
5.0

Smooth sailing at this storage facility Loved the experience and all the persons working there Definitely recommend and will use again in future Thank you !!

Totie H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carrie R. 
Rating:
5.0

Very professional friendly and thorough service. Thank You !!

Melanie L. 
Rating:
1.0

The person told me all the lights were working. I left Texas and when getting into Oklahoma later that evening, I noticed I had no tail lights on the trailer. I had to pull over and find a hotel versus staying at a friends place due to no lights.

Russell P. 
Rating:
1.0

This was a nightmare. I rented a small truck brought it back less than 24 hours later and went exactly 68 miles. I was overcharged $581.00! They made a terrible mistake on my mileage and emptied my bank account on the 4th of July weekend. It has been 4 days and still no refund!

Delta L. 
Rating:
4.0

Customer did not leave a comment.

Carolyn W. 
Rating:
4.0

Customer did not leave a comment.

Dalia M. 
Rating:
5.0

Customer did not leave a comment.

mary A. 
Rating:
5.0

Customer did not leave a comment.

Susan B. 
Rating:
5.0

The 6x12 was clean but the side rails were so close to the side I was unable to tie my stuff down.

garry G. 
Rating:
5.0

Customer did not leave a comment.

Todd R. 
Rating:
5.0

She was amazing I give her 10 Stars

Josie D. 
Rating:
5.0

Customer did not leave a comment.

Vicki B. 
Rating:
5.0

Nothing

GARY G. 
Rating:
5.0

Wonderful experience !

Keith C. 
Rating:
4.0

I turned the trailer in after hours. The area was a pretty tight fit. Overall it was fine.

Shelly M. 
Rating:
5.0

Customer did not leave a comment.

Kelly L. 
Rating:
5.0

Customer did not leave a comment.

Tammy R. 
Rating:
5.0

Customer did not leave a comment.

Dennis A. 
Rating:
4.0

Customer did not leave a comment.

Jay W. 
Rating:
5.0

I have had 2 units for a time, 1 inside with climate control and kept the longest. The other unit was outside. Finally went through the one outside and condensed that one inside. Staff at the facility are great,understanding and good to work with. This storage facility is easy to maneuver around and the climate units have hallways wide and open . Great place. I like it.

ROBERT J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Imaela C. 
Rating:
5.0

Customer did not leave a comment.

BRETT B. 
Rating:
5.0

Smooth transaction. No improvements needed.

Judy K. 
Rating:
5.0

Customer did not leave a comment.

Sherry A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vernon W. 
Rating:
5.0

The staff was extremely friendly.

Perry S.  |  Overall Experience 
Rating:
5.0

Nothing

Jahcyi T. 
Rating:
5.0

Customer did not leave a comment.

Caleb F. 
Rating:
5.0

The lady was so helpful. She answered my questions and pointed out information I needed to have a good experience.

DAVID L. 
Rating:
5.0

This is a wonderful facility, and I truely recommend this place for storage and uHaul needs! The people are absolutely awesome and definitely understand customer service, and very respects!! Thank you Renae and Joe!!

Oveida B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Drusilla O. 
Rating:
5.0

I have no recommendations for improvement. Renee and Joe were both extremely kind and helpful.

Roger S. 
Rating:
5.0

Customer did not leave a comment.

Larry C. 
Rating:
5.0

Good service

Marian H. 
Rating:
5.0

Customer did not leave a comment.

SMITH W. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Facility is older, but clean. Staff was very nice.

John L.  |  Overall Experience 
Rating:
5.0

Keep doing what you are doing.

ERCELIA S. 
Rating:
5.0

Very friendly

Albert M. 
Rating:
4.0

Nothing

Kathryn M. 
Rating:
5.0

Customer did not leave a comment.

Mario G. 
Rating:
5.0

Customer did not leave a comment.

Adewole S. 
Rating:
5.0

The staff here was great and so helpful will definitely rent from here again. The only negative comment is the after hours pick up is a NIGHTMARE to navigate through on your phone. Will never do that again

Gerald L. 
Rating:
5.0

Customer did not leave a comment.

Chubuke O. 
Rating:
2.0

Customer did not leave a comment.

urias P. 
Rating:
5.0

Not sure what the ladys name is but she is awesome friendly and very good at what she does! She made an unpleasant (having to move) experience into a pleasant one with her customer service skills!

octavio l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Belinda M.  |  Overall Experience 
Rating:
3.0

Prvious renter had obviously backed the 5x8 trailer into something HARD. Bottom of back doors were damaged along with a light and the trailer tonge was bent out of perpendicular by at least 8 inches. The thing towed to the passenger side so bad you could not see the trailer wheel on the drivers side through the mirror. Need to send to the shop to straighten the tounge.

George L. 
Rating:
5.0

Customer did not leave a comment.

Kenneth Y. 
Rating:
5.0

Super nice, friendly, courteous, and proficient

JODY N. 
Rating:
3.0

I was told that it was a 20 ft from the guy working in the office and it was not, it was a 15 ft. He said he had not 15 ft? He was also a little demeaning. Treated my friend and I like we did not know what we were doing.

Kallene S. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

The people there were really friendly and the Lady even hooked up the trailer for me when I backed up to it. She went above and beyond with customer service.

Josh G. 
Rating:
5.0

Customer did not leave a comment.

Juan B. 
Rating:
4.0

Customer did not leave a comment.

Linda H. 
Rating:
5.0

For helpful did everything for us on the fly especially after our original drop off location was closed

MATTHEW J. 
Rating:
5.0

Customer did not leave a comment.

ANDRIA E. 
Rating:
5.0

Love her she was great

Jahcyi T. 
Rating:
5.0

Customer did not leave a comment.

Angela R. 
Rating:
5.0

Customer did not leave a comment.

Tom G. 
Rating:
5.0

Customer did not leave a comment.

Brett B. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Customer did not leave a comment.

tom M. 
Rating:
5.0

5 Stars!!! Helpful. Friendly. Accessible. You name it!

Amy P. 
Rating:
5.0

Customer did not leave a comment.

PAUL G. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

Adewole S. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY DARRIN C. 
Rating:
4.0

Customer did not leave a comment.

Gary O. 
Rating:
5.0

Easy drop off

Catherine N. 
Rating:
4.0

Customer did not leave a comment.

Melissa S. 
Rating:
5.0

All good

Vallarie W. 
Rating:
5.0

The gentleman at the location was professional at his job glad to do business there also

CHARLES WAYNE C. 
Rating:
5.0

Renae was great in helping with the trailer hookup. She is very knowledgeable and helpful. Also very polite.

Daniel B. 
Rating:
5.0

Customer did not leave a comment.

Liliana R. 
Rating:
5.0

Excellent service as always!!

Renae C. 
Rating:
5.0

I really can't see what improvements can be made everything is perfect. I will highly recommend U-Haul to everyone. Thank you U-Haul especially in Clute Tex.

Catherine S. 
Rating:
3.0

TRI M was closed when I returned the vehicle. It wouldn't be fair to give an assessment.

Anthony T. 
Rating:
4.0

Customer did not leave a comment.

LARRY V. 
Rating:
4.0

The customer service was excellent!! I didn't get the office person name, but the service was great Thank you!!

Syreeta M. 
Rating:
5.0

Rene was great helping with the uhaul and storage ..

ALONZO R. 
Rating:
3.0

You're too damn expensive. I can't believe that in 2 years the cost went from below $200 to damn near $500!!! WTF!!!

Isaac C. 
Rating:
3.0

Check in was slow. Truck wasn't where it was supposed to be. I had to try several of them before I found the right one. Had to ask for the gate to be opened.

Jeff L. 
Rating:
5.0

My rental and return went smoothly as always! I would highly recommend Tri-M Mini Storage/Uhaul for all your moving needs. They had all the extra equipment ready and waiting for pickup. Will use them again!!

Renae C. 
Rating:
4.0

Customer did not leave a comment.

Veronica T. 
Rating:
1.0

Personal was hateful and rude will never be renting from this location again.

Jeffery H. 
Rating:
5.0

The service was Excellent! I communicated with Renee prior to potential storm Laura, we finalized everything, she left instructions, when I arrived, along came Joe, knocked it out of the Ballpark. I love it when a plan comes together. Teamwork makes the DreamWorks. Thank you for such GREAT customer service, something we don't see too much of these days!! 👌🏾👍🏾

R L S. 
Rating:
5.0

The service was Excellent! I communicated with Renee prior to potential storm Laura, we finalized everything, she left instructions, when I arrived, along came Joe, knocked it out of the Ballpark. I love it when a plan comes together. Teamwork makes the DreamWorks. Thank you for such GREAT customer service, something we don't see too much of these days!! 👌🏾👍🏾

R L S. 
Rating:
4.0

Customer did not leave a comment.

Samuel T. 
Rating:
5.0

A few times the gate was left open but manager was in ghd officd otherwisr is was great

Diane K.  |  Overall Experience 
Rating:
5.0

Renae was always very helpful and kind....I always enjoyed dealing with her!!! Her customer service was excellent!!!

JUDY F.  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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