Tried calling this location for 2days…no answer and voicemail is full. Showed up at 8am to pick up trailer…they were a no show and still no answer on phone. Finally at 9:30 I called the 800 number, customer service allowed me to just take the trailer!!!!😖… If I knew that was possible I could of left North Carolina the night before and saved a $180 hotel BILL… Very poor communication and I believe the pickup location is no longer in business or something weird is going on.. Very frustrating!!!
BILLY B
Customer Reviews for Triad Carports
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
the employee that receive the equipment needs to be train properly.. He failed to read the gas meter properly..costing me $80 charge..and now the telephone number is not available to place a formal complaint..
MARLON GI did not see any problems with the truck itself or while driving.
Tina MThey accommodated a no reservation rental I needed at the last minute. No hidden fees and even i returned the truck, the uhaul app tried to charge me a late fee when I wasn't late. She promptly fixed the mistake. Very friendly and easy to work with. I would absolutely recommend this location.
Jennifer FLocation was supposed to be open at 8. We arrived at 8:22, it was closed. Someone finally arrived at 8:40. She was really nice and apologized for the delay and handled everything efficiently
Dennis O