Customer Reviews for Triad Trailers LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Triad Trailers LLC

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Keith E. on

Rating:

Have free coffee

ROSE H. on

Rating:

Cannot comment on this facility, since I was told that they would be open until 3:30 p.m. and they closed at noon.

Carl G. on

Rating:

Customer did not leave a comment.

Ronald M. on

Rating:

Outstanding Service by this UHaul provider. The people are great and the vehicle was clean and ready to go. Ron

Sonny C. on

Rating:

Ensure that the order is done right. We set it up for a 6om pickup and the place closes at 3:30...so the truck reservation should have been setup for mobile delivery checkout. Instead I had to call uhauls 800 number to make this change after arriving at this location.

Gabriel O. on

Rating:

The service was excellent, Mike was very professional and very helpful. I would recommend this location to everyone. Thank you Mike for all your help.

bruce J. on

Rating:

Customer did not leave a comment.

Denise H. on

Rating:

Customer did not leave a comment.

napier B. on

Rating:

Returned the truck at night and there was very poor signage to let you know where to go. Had to pull at 9 point turn when I got stuck in a dead end. Finally figured out where to and had to ask one person to move their car. This place is near a bar.

sean R. on

Rating:

Mike is friendly, professional, expedient, and accommodating.

Amie W. on

Rating:

Customer did not leave a comment.

Megan H. on

Rating:

Original U-Haul location did not have the truck I requested available. The situation was out of the hands of the associate, however he was extremely rude and unapologetic. I arrived at the location 20 minutes early and he told me to wait, which is understandable. So I told him I was going to sit outside until it was time. When I went back inside 20 minutes later, he told me my truck was not returned by the last driver and they called a little while before. Rather than come out tell me, he let me wait. He scheduled for another truck at another location, and again was extremely rude. I ended up being late for the moving company that was transporting my furniture, which is fine as these things happen. However, the lack of customer service when dealing with a bad situation was appalling.

Raymond D. on

Rating:

Please do NOT put in the dolly and blankets in a truck when they are not requested. They were a PITA and got it the way.

Kendra B. on

Rating:

Mike was super friendly and helpful!

Ibrahima D. on

Rating:

Good customers service

Christopher J. on

Rating:

The online pickup process has the steps out of order so I had to spend 30 mins trying to figure it out and talking with customer service. Then the truck only had an eighth of a tank of gas so I had to fill it up some then didn't use all of that gas so I wasted that money.

allen O. on

Rating:

Mike at Triad trailers was awesome to work with.... I will rent from him again!!!

David R. on

Rating:

All was good .. gentleman that helped me was great !

Adeola A. on

Rating:

The truck smelled really bad. Like animal poop and cat. I am allergic to cats so the entire time I was in the truck my nose way running and my eyes itching. also, I was unable to put the lock on the back of the truck once removed.

Howard B. on

Rating:

Customer did not leave a comment.

Kyle K. on

Rating:

already great customer service. And friendly.

Jennifer K. on

Rating:

It was difficult to get the code to open the back door to get the key for the truck. Help was difficult to get. It was not an easy experience.

Scott K. on

Rating:

Customer did not leave a comment.

Tim E. on

Rating:

Mr. Orro was friendly, timely and very helpful. I will be using this location again!

Paul L. on

Rating:

Customer did not leave a comment.

Victoria B. on

Rating:

Customer did not leave a comment.

Dorothy S. on

Rating:

Customer did not leave a comment.

Dorothy S. on

Rating:

Customer did not leave a comment.

Anthony S. on

Rating:

Customer did not leave a comment.

Christopher A. on

Rating:

Customer did not leave a comment.

Christopher F. on

Rating:

Excellent service! Truck shook a little bit. Maybe unbalance tire on front end.

Dimitri B. on

Rating:

That's easily answered. Keep up the same great customer service you provided to me, with everyone!

NINA B. on

Rating:

Excellent service, No improvement needed!

NINA B. on

Rating:

Great Service, Courteous, Extremely Helpful answered all questions, Thank You Kindly, NIna Bodden 856-361-5057.

Joseph C. on

Rating:

The person who checked me in was very nice and thorough when we walked around the truck. He went above and beyond anyone I have had previously.

Brandon E. on

Rating:

Outstanding service!

Carl G. on

Rating:

Customer did not leave a comment.

Bryan N. on

Rating:

Customer service was great. Very friendly and accommodating.

Amy G. on

Rating:

Customer did not leave a comment.

Brian S. on

Rating:

Caesar (sp?) met me at the location and helped walk me through the U Haul app...he was extremely helpful - made the experience much better.

Lisa K. on

Rating:

Customer did not leave a comment.

Scott F. on

Rating:

Customer did not leave a comment.

Eugenia B. on

Rating:

Michael was extremely helpful in getting me the right truck for my move. Very nice and professional guy and would definitely recommend his location again.

Joseph S. on

Rating:

Easy pick up and friendly service.