Customer Reviews for Trojan Storage of Sacramento

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Trojan Storage of Sacramento

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Carol M. on

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The young lady at the desk was very friendly, helpful and professional. Fun to talk to as well!

arman m. on

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The employees were great and accommodating, fantastic place !

Frank Y. on

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Michael C. on

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The girls rock, at Garfield... give them some cargo vans. They would be more efficiant for customers for light hauls like mine.

tim d. on

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Gwynnae B. on

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Representative was very helpful and made the process very smooth

Clark K. on

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The owner was frustrated I was returning a truck there that I did not rent there. It was a drop off option and I selected it. She did not want another truck and didn’t like that I was leaving it.

Nikki N. on

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PJ E. on

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I ordered my truck on line to be picked up on Arden Way. When it came time to pick it up, I had to go to the other side of town, which is not what I ordered and was an inconvenience.

Iraq A. on

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Actually I had great experience with this place. I definitely recommend it. It’s cheap and reliable !!

Chris G. on

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Danya G. on

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Lady named Jessica was fast and efficient. In and out Very quickly. Same thing when returning truck. Give this lady a AAA plus.

Cynthia K. on

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Jessica was super friendly, helpful, and efficient! It was a pleasure to receive such excellent service. Thank you.

Cynthia K. on

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The rental agent, Brittany, was exceptionally pleasant and professional- very refreshing to experience such great service!

Erica V. on

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Trojan Storage went above and beyond in helping us with renting the Uhaul truck when we ran into issues due to the previous renter not returning the truck on time, causing our reservation to be bumped. The staff quickly got it fixed, and we still made our move on time. We’ll definitely be recommending this location to friends and family looking to move.

Roberta P. on

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Friendly courteous and knowledgeable service.

Eleanor H. on

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charlie s. on

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Phillip W. on

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Glen G. on

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Felica T. on

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I think her name is Jessica, she was AMAZING! Excellent customer service, she was knowledgeable and friendly. She represents your company well.

Traci P. on

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virigina m. on

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Process was easy, always a plus. Staff helpful in questions I recommend using this location

Celia B. on

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Upon returning a truck I waited for the manager to come back from a break for about an hour. I arrived about 1:20. His sign said he would return at 1:45 but he didn't show up until 2:45. I called 3 times during my wait & it went to VM each time. Apparently he didn't know how to set his away clock & must take an hour break.

Linda D. on

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William L. on

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John F. on

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I couldn't be happier with my recent experience. The fast and friendly service made it an easy rental. If/when I need a truck rental, I will be returning to this location and recommend it to friends.

Laura S. on

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Im very upset about charges. They lie and misquote. You are charged more money. I will NEVER uae UHaul again. Budget is so much better. At least you are charged correctly.

WILLIAM E. on

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Dan C. on

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Joseph C. on

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Customer service was perfect, friendly, and went above and beyond. I "last minuted" everything from renting the van to renting out a storage space to finding movers blindly off of Craig's List, and yet was met with only "can do's" from everyone .. And I'm not normally a review giver or happy with anything, Also, I HATE moving... Trojan Storage just made it easy.

Tom C. on

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Harrith I. on

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