Absolutely not a thing!!! Great 👍🏾 just the way it is !!!!!!! Thank you 🙏🏾 a loyal customer 😊😁
RODRICE H
Customer Reviews for Truck & Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you so much 😊!!!!!!
RODRICE HGREAT!!!
STEPHEN RIt was hard trying to get into the location. Front door was locked, the other door said employees only & the other door brought you into the middle of an auto repair facility with cars up on lifts. It was a little scary.
WANNOTTA MI’ve rented many U-Hauls before. This 10’ truck was in the best condition I’ve ever driven and the customer service was top notch.
Adrienne MThey are great an easy
LARRY CGreat customer service
ELIEZER NAlthough U-Haul themselves offered a very poor experience, the people at this location were incredibly friendly and assured that the issues I was experiencing were outside their norms.
Cory PThe location was an average auto repair shop, not what you would call clean, but staff was friendly. A perfectly acceptable location for returning a truck
Elizabeth AThe best service ever ! Had trouble looking for truck and as soon as one was available I got a call back promptly! Appreciate it so much
KENYA AThe person I spoke to was very knowledgeable and offered options to help me make the best selection for my needs. I was very comfortable with his expertise.
Tammy BTruck interior dirty, box dirty, ramp so clogged with leaves and other debris was near impossible to deploy. Load crew on standby so did not have time to request alternate vehicle. Truck had “check engine” light on the majority of my trip. Not a shining moment for your company!
ROGER WHave more available Dollie’s
Christine DBest place
Dennis SShame on me for not remembering his name but the operator was outstanding start to finish.
CHARLES CThe process was great and the gentleman who helped me made sure everything was securely connected and my lights were properly functioning before I ever left the parking lot.
Vicky MDoug and Denise at Truck and Auto Repair in Farmville were Awesome. They walked me through the process like I was a new customer, even though I have rented many times from U-Haul. Will continue to do business with them. I will pay the mileage going forward to have them through the entire process, from pickup to drop-off. Would be light-years better than the BS I am dealing with from U-Haul in Raleigh.
Eric SMy rental experience was easy & everyone at Truck & Auto Repair was extremely nice & helpful!
LOUISE MNever disappointed here
Marilee KDrop off was done after hours so only used the drop box.
Karen SI need a receipt
ELI Measy to do business with...
MICHAEL CEverything was great
BARBARA CExcellent customer service! Although I had a made anther reservation in April 2023 with another location, they gave my rental away and I did not know until the day that I showed up! My community needed to move and place 4 tractors of furniture over a 4 week time frame and I was stressed! Ms. D was a jewel and saved the day! I highly recommend!
Tarnisha HStaff was very friendly and helpful. I have rented from them before and will come back for any of my trailer or truck rental needs.
John SEveryone was polite and helpful
Gregory SVery quick
nadley cCruise Control
DOUGLAS GI have been a Uhaul customer for many years and have used this location several times. It has always been an excellent experience, even on short notice. Denise is the best, very helpful, professional, and a pleasure to work with. Thank you! I recommend them over anyone ese.
James PI was satisfied.
WAYNE BPeople here in Farmville are wonderful people to deal with. Always very friendly .
Dennis SStaff very helpful
Doug BThe U-Haul website is hard to navigate. I received a text to pick up my truck at one place in Snow Hill, when the truck was actually in Farmville. A more accurate and clear understanding would be better. The people in Snow Hill and Farmville were very helpful though.
John UStaff was every friendly and i would highly recommend them!
SHANYA DAgents were very courteous and professional. I appreciated their knowledge of the business and they were very helpful.
VERONICA NLocation did not have stock listed and took a long time for check out and check in process
Danielle TWas greated with pleasant people and explained everything very well
SHELLY FUhaul is incredibly unscrupulous, money hungry and fraudulent. Do yourself a favor and do not use the company. The location manager was a community local and I trusted him. 30 days later Uhaul removed almost 200 dollars more on a completely paid uncomplicated contract. In spite of an absolute refusal to take insurance after the vehicle was returned in perfect condition. If there had been a problem I am sure we would have paid full price for damage, as is expected when you don't take their insurance. I cannot stress enough how much trouble we now have just for the privilege of working with a local community member. DO Not be confused, you are Not contributing to your community, only Uhaul family business extortion. Worst experience ever!
AMY JI had a lot of problems getting this rental van. I received the confirmation for the pick up but when I got to the location I clicked on the link but the option "pick up my truck" didn't show up. I called the U-Haul number for help and got a recording that it would take 45 - 50 minutes to speak with someone. I called the Truck and Auto number, which was closed on Sundays, and someone answered. If it wasn't for that gentleman, I don't know how delayed my 1 way trip would have been!
DEBORAH LFriendly atmosphere and the lady working there very nice 👌
REBECCA SThanks Denise and you too Doug.
CLARETTE DVery helpful staff. Fantastic to work with.
MICHAEL RThe location where we picked up our UHaul truck actually worked out the problem another way... but due to the lack of cellular tower coverage and the absence of free wifi it became impossible to submit the front and back of my license. I had my drivers license with me but they needed it done online and it was impossible without internet. BIG DELAY when there are no cell towers nor wifi to get it done online. Drop the online scan and speed up this process... Very inconvenient and causes scheduling problems with movers.
MELINDA Skeep up the good customer service
CARSON CAwesome truck with great A/C and the associates were all VERY nice and helpful! Would definitely use again!
Melinda SCustomer service was great .
NANCY BDropped off after hours. Was very straightforward to do by myself
Caitlin HTrailer brakes didin work and trailer swayed..
DONALD WGREAT SERVICE
JONATHAN DWindshield was cracked, agent charged me for insurance without asking if I wanted it or not, agent didn't offer any free mileage or ways to save money also didn't offer any other equipment or boxes, supplies ect
Michael BGreat service best in the business
DOUGLAS L