Customer Reviews for Trusty Auction

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Trusty Auction

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sam W. on

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The first girl I talked to was helpful but uninformed as to the tow winch she promised was on the front of the trailer. There wasn't one and loading the vehicle was challenging. Other than that, the folks were eventually able to help me.

frank D. on

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Everything here was GREAT. They were here on Christmas Eve and their parking area has easy access. Very pleasant owners.

RON N. on

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I made a reservation in Peru IN. and they called for an inch and a half of rain that day so i opted for the day before. Then someone didn't bring a truck back on time so i went to Swazee. And he was so slow on his tablet I questioned the rest of the deal. Then he couldn't rent me a dolly. So he gave it to me. On the honor system. I'm an honest person so i face it to the Massillon oh. Uhaul dealer. I used Pensky moving over to Indiana and it was 70.00 cheaper and and 4 day rental with less confusion. I got Military and AAA discounts from Pensky also. Ive been using uhaul for 30 yrs. Over 50 moves in the Army and profession as an Ecavation Operating Engineer. I try not to complain but i jusI felt like you needed to know. thank you, Ron Nicholas

Brett M. on

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Customer did not leave a comment.

Jeffrey R. on

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Do not use express check in !! When you think all is well with express check in I get get a call in the middle of my move asking if I’m going to pick up the truck I requested ( I’m literally driving it when they called ) have no clue what happened but they can see that my payment went through .. so uhaul said they’ll take of everything on there end . Fast forward 4 days and I get another call saying none of my information (license # etc..)was in their system YOU HAVE TO GOT BE KIDDING ME UHAUL !!! Obviously my payment went through and name address and phone but wth !!! Last time will I ever do business with uhaul !

Tom B. on

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everything went great

tom B. on

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The location is an antique shop in the middle of nowhere Indiana. There is very little in the area other than farmland so not much is to be expected. But it is confusing pulling up to an antique shop to drop off a uhaul trailer. Not much for parking either. The car trailer took up the majority of the parking available.

JEFF D. on

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Jeff K. on

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Easy drop off, no hassle.

Andrew H. on

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Pamela S F. on

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jim B. on

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Marivn H. on

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