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Clarence B
Customer Reviews for Tshaei Groups LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was hard to find without signage, but the representative was awesome. She sent me a text that morning so I had her number and was able to call her, she came right out and directed me in. Very professional.
PATRICK Athere was no recognizable office or return area outside of other parked vehicles. The person who took the truck was very kind and professional .however they were not dressed in identifiable uhaul attire also the area should have a defined drop off sign for Uhaul rentals. The drop off is located amongst a number of warehouses which makes things confusing when trying find the office if there is one.
KELLY ENo one answers the doorbell, you have to call and wait and wait. Location is just a crappy loading dock and the check in office is dirty and unkept. Truck was covered in crumbs, chips, fries, and a Wendy’s cup. The guy that “helped” me said rude things and then tried to tie the dolly to the wall in the truck with a small string which broke immediately sending the dolly flying while I was driving. This location sucks.
ANDREW M