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EDGAR M
Customer Reviews for Tu Casa Multiservice LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
good customer service
MARIA FI was charged a fuel fee even though I put in 7 gallons of gas into it. I returned the truck with more gas in it than I had gotten it with. When I first picked up the truck the tank was only about a third full. I was ripped off
JOHN PTruck was parked under trees where sap from the leaves got all over the truck windows, mirrors, doors, etc. Just touching the door and handle left my hands sticky. The worker came out to Windex the windows and mirrors so I could drive away safely. But along my drive I had to get out MY Windex and scrub the windows, mirrors, and driver’s door handle even more. Suggestion: Wash the trucks the morning before pick up. Thank you.
TIMOTHY PWhen we returned to drop off the rental, our car had a sticker on the window with a threat of being towed. Clearly, if you rent trucks, I had to park my car in your lot. There were no signs for no parking. The rental experience at pick up was very pleasant, but the sticker on my car left a bad taste.
RENATA RThe truck was very clean. The staff members were all friendly and helpful. I was very impressed with everything about my interactions and quality of the truck and the people at Tu Casa
CHRISTINE HIt was an easy pick up. Helpful staff. The truck was even warmed up for me!! I would highly recommend this location. Thank you!
JANE MTruck smelled like cigarettes
SARAH RNothing. Service was excelent. It had snowed the night before pickup and the location has the truck cleaned including the top of the container.
JOHN P