Customer Reviews for Tulsa Auto Repair LLC
(U-Haul Neighborhood Dealer)

95 reviews

7902 E 15th St S   Tulsa, OK 74112

(918) 900-6158

Location Hours

  • Mon-Sat: 7 am - 7 pm
  • Sun: 10 am - 6 pm
Special Operating Hours
  • 10/24/2021 - 10/25/2021: Closed

Services at this Location:

Contact Us

(918) 900-6158

7902 E 15th St S
Tulsa, OK 74112

Services at this Location:

Location Hours

  • Mon-Sat: 7 am - 7 pm
  • Sun: 10 am - 6 pm
Special Operating Hours
  • 10/24/2021 - 10/25/2021: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Thank you Josh for going out of your way to get me a smaller truck that fit my needs better. This was very important to me and I appreciate his efforts.

Adam L. 
Rating:
5.0

Customer did not leave a comment.

KATHRYN C. 
Rating:
5.0

Definitely would recommend this location any day! Josh was super nice and helpful. He knew I had a bit of an emergency with my kids so, he was super fast and friendly getting me on my way.

KAREN V. 
Rating:
5.0

Thanks

Sabra K. 
Rating:
5.0

Customer did not leave a comment.

JAMIE B. 
Rating:
5.0

Truck was clean on the inside, service engine light can on truck when I was driving and truck was running loud.Jason at rental was very helpful

Ramona W. 
Rating:
5.0

Customer did not leave a comment.

Christine G. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

JAYME L. 
Rating:
5.0

This gentleman went above and beyond to make sure I had a good experience. Really helpful and nice!

David K. 
Rating:
3.0

This location was an unattended dirt lot. There were no instructions for drop-off. Someone finally came over just when I was getting ready to leave. I think uhaul is to blame here as I discovered later that they have a lot of drop-off locations where you drop off the vehicle and then just leave….no checking in equipment.

James H. 
Rating:
5.0

Customer did not leave a comment.

CHARLES L. 
Rating:
3.0

Customer did not leave a comment.

STEPHEN E. 
Rating:
5.0

Everything was great! Very fast service!

SADE F. 
Rating:
5.0

Customer did not leave a comment.

STEVEN L. 
Rating:
5.0

Customer did not leave a comment.

STEVEN L. 
Rating:
5.0

Josh was very helpful and professional!

Karrie D. 
Rating:
5.0

Fix the parking lot...

Jarrett Y. 
Rating:
1.0

It had no washer fluid in it, good thing I stopped because it was really low on oil Ian transmission fluid. It had a really bad shake oh for 65 mile an hour, when I picked it up in Tulsa Oklahoma the police are Brandon from said it just came in and did not even check anything, he hadTo take things out of the back from the previous Brennan, so that was telling me he didn't even do any maintenance for checks. Really disappointing

Sherman W. 
Rating:
5.0

Windshield and inside could have used a good cleaning but the customer service made up for it. Very polite and friendly gentleman.

ANTHONY A. 
Rating:
1.0

Customer did not leave a comment.

ANNA B. 
Rating:
5.0

Customer did not leave a comment.

KATHRYN C. 
Rating:
5.0

Customer did not leave a comment.

LAURA C. 
Rating:
5.0

Customer did not leave a comment.

Walter B. 
Rating:
5.0

It went very well with me and the van was in good shape very very clean

Marvin H. 
Rating:
3.0

My truck was dirty

Aubrey W. 
Rating:
5.0

Customer did not leave a comment.

KATHRYN C. 
Rating:
5.0

I need my $100.00 refund, it was a CASH deal. When do I get my money??????

Rose M. 
Rating:
3.0

Better truck. Not in the best shape--tires, dinged body and scrapes. But good experience with the dealer.

Amanda W. 
Rating:
5.0

Customer did not leave a comment.

Gary M. 
Rating:
1.0

He called us two days later and told us we didn't return it. We went there called the police He has no cameras We asked why it took 2 days to miss it. He changed his story multiple times while speaking to the police. I always use u-haul and have never had this problem. It was very upsetting and he was lying multiple times. But he did tell the police he believes us. Why are there no cameras. We only had the trailer 6 hours. I'm still very upset.

DYLAN E. 
Rating:
5.0

Customer did not leave a comment.

Alan J. 
Rating:
4.0

Customer did not leave a comment.

MARKTHOMAS S. 
Rating:
5.0

Customer did not leave a comment.

Zully C. 
Rating:
5.0

Easy drop off and pick is no hassle

Mark D. 
Rating:
5.0

Customer did not leave a comment.

KATHRYN C. 
Rating:
5.0

Very nice happy to help in and out fast no hassles very much helpful

BENJAMIN DAVID H. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

Customer did not leave a comment.

Pamela M. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Nothing had a excellent experience

John K. 
Rating:
5.0

Great manager, explained the process well and was very helpful and friendly. Best Uhaul experience I've ever had.

WILLIAM P. 
Rating:
4.0

Site agent was very helpful and friendly.

Mark H. 
Rating:
3.0

It was a very easy and pleasant experience. I will return and send others to this location. The young man who helped me was very nice and helpful.

CHRISTOPHER V. 
Rating:
2.0

This rating was based on original location that I booked for and customer service. I made a reservation at one location and pick up time was 10am we sat for over an hour waiting and no one ever showed up to help us with the rental! Then went to the location I did end up picking up at and the trailer was in a muddy lot almost got our truck stuck getting the trailer. I was promised a credit of $50 to the card I paid with and never received it! Headache after headache to just rent a trailer!

Debbra A. 
Rating:
5.0

Let customers know that the location is not always attended.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

Jean B. 
Rating:
5.0

Customer did not leave a comment.

Richard G. 
Rating:
4.0

Customer did not leave a comment.

Laura F. 
Rating:
5.0

Customer did not leave a comment.

Jacques M. 
Rating:
5.0

Customer did not leave a comment.

JOHN K. 
Rating:
5.0

I would like to inform you of one of your employees who went above and beyond expectations to make sure my rental of your equipment was an excellent experience. Josh Lee of the U-Haul location at Tulsa Auto Repair on 7902 E. 15th Street in Tulsa, Oklahoma is that employee.  I had a difficult challenge locating the payment code for one of the moving companies I used in Tulsa.  Running out of options and time of what to do, I called Josh that evening...at home.  He not only answered my call, he stayed on the phone with me directing me on how to locate the payment code until I found it.  I cannot express how much I appreciated all of his help. Above and beyond.  Josh is an exemplary employee; truly one of your shining stars.

Michelle B. 
Rating:
5.0

Customer did not leave a comment.

Ayanna B. 
Rating:
3.0

N/a

Mack C. 
Rating:
5.0

Customer did not leave a comment.

TERESA L. 
Rating:
5.0

Customer did not leave a comment.

Kelly V. 
Rating:
4.0

The guy was awesome. I called and wanted to get everything done ASAP since I had been waiting at Penske for over an hour. We were in and out in 5 minutes cause he took my info over the phone. And I just had to show him DL and CC

Kim O. 
Rating:
5.0

Great customer service, clean vehicle and competitively priced. Very satisfied overall

Don F. 
Rating:
5.0

Customer did not leave a comment.

Nelson M. 
Rating:
1.0

We had a tow truck pick up the Uhaul as our truck and uhaul were stolen along with 40k of my belongings. Uhaul trailers NEED trackers that is all I am going to say. We are extremely grieved at our huge loss. I moved to a new city and lost everything I own. If the trailer would have had a tracker, the police would have been able to find it right away. Horrible experience and will never use Uhaul again.

EMILY K. 
Rating:
5.0

Customer did not leave a comment.

Sindy C. 
Rating:
5.0

Nothing

ROBERT L. 
Rating:
3.0

Customer did not leave a comment.

Mark F. 
Rating:
5.0

Customer did not leave a comment.

Angie F. 
Rating:
3.0

Point out prior damage on vehicle

Bruce H. 
Rating:
5.0

very friendly, and know how keep you informed about the service that he provide. Very good customer service.

Reyna C. 
Rating:
5.0

He made sure I had the right size truck I requested

Mark D. 
Rating:
5.0

He worked with me and was very professional. Go here if you need to move.

Candy H. 
Rating:
5.0

Customer did not leave a comment.

Lee K. 
Rating:
4.0

Customer did not leave a comment.

Christina A. 
Rating:
5.0

Josh, has helped me many times, and was a great experience as usual. Thank you!

Martin S. 
Rating:
4.0

Customer did not leave a comment.

kathleen M. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
3.0

Customer did not leave a comment.

Steven S. 
Rating:
2.0

Returning almost took longer than renting! Take this picture, take that picture. Question after question on the app before I could return the key. All people want to do is put the key in the box and go, not go they a whole process on the app

ALLISON P. 
Rating:
5.0

Customer did not leave a comment.

Julie H. 
Rating:
5.0

Josh was very attentive and very helpful in explaining how to use the tow dolly I appreciate people like himself

Stan B. 
Rating:
5.0

Office could use some cleaning

Jason H. 
Rating:
5.0

Customer did not leave a comment.

Julie H. 
Rating:
4.0

Gentleman was very courteous and helpful. Updated my information and promptly took care of business Thank you

Lupe V. 
Rating:
5.0

Josh was very helpful and considerate. I would recommend his service to my family and friends.

Cassandra M. 
Rating:
5.0

Customer did not leave a comment.

Bejay T. 
Rating:
5.0

All good. No improvements needed. Thanks.

JAMES F. 
Rating:
5.0

Customer did not leave a comment.

Julie H. 
Rating:
5.0

Such a nice drop off experience! Professional easy and helpful. He even returned my debit card I left in the truck.

Alicia M. 
Rating:
5.0

Just keep doing you! Thanks for everything!!

Julie H. 
Rating:
5.0

Customer did not leave a comment.

Joanna S. 
Rating:
5.0

Customer did not leave a comment.

Tony O. 
Rating:
5.0

The place was clean, the owner was very nice, and turn-in was simple.

Steve M. 
Rating:
5.0

Is was great working with Josh, We kept each other updated about my arrival time. The move was great. clj

Cassandra L. 
Rating:
5.0

Thanks for helping me today!

Phyllis F. 
Rating:
4.0

Recently moved so kinda disorganized but friendly and fast.

George K. 
Rating:
5.0

Customer did not leave a comment.

Vanessa T. 
Rating:
5.0

Very helpful let me drop off the trailer because we had no room to store it. Called me back to double check.

William R. 
Rating:
5.0

Customer did not leave a comment.

GARY W. 
No reviews have been submitted for this location.

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