Very friendly and very easy to work with. Good folks
STEVEN P
Customer Reviews for Tulsa Auto Repair LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy place for drop off. We left the keys in their lockbox and had zero problems.
AUSTIN RNice guys.
Gary WJosh, the owner was knowledgeable and helpful. Would recommend this location even if you had to drive a bit to get there.
JOSHUA PGreat service. This location always goes above and beyond to help. Best in the area by far.
TODD Bwas charged 60$ said I would get 50$ back. Even said it on my receipt but haven’t been refunded the money yet
JACOB MNothing needed
BRIAN EHead light and blinker was out. And the didn't report my check in at 12 so they started calling me saying I never returned equipment. Only had it 2 days waiting to see how many I get charged for.
DAVID RThe original office has to switch me and the new location called right away and made sure I was informed of trip details I'm impressed!!
BEAU BNothing Josh worked around my schedule to help assist me. I will rent from him again.
JOHN Q5 stars!⭐️ Highly recommend & will rent from Josh again!
JACQUELINE GOur experience was so easy. JOSH was great!
Valerie SThay told me 50 some dollars to rent it and when I went to pick it up then it was 112.00. Not right
Joseph RNothing, however got in town at 3 am and unloaded our truck and trailer and left it in the parking lot and you guys were awesome calling and checking in with us!
Jessica REverything went well. The gentleman who did the rental was very professional and helpful. Help me hook up the trailer to the truck. I would recommend based on the experience that I had
Jay HThe pickup location and the people running it are not the problem. Your busted truck was the problem. For the price I paid to borrow your truck I expected it to be roadworthy at the very least! I didn’t know the steering was so bad until after I was loaded up and on the road already. What am I supposed to do then? Unload it and reload myself? I can’t believe you let your vehicles out on the road like that. When I dropped it off I was informed that most of your 15’ trucks are like that. It was terrifying driving your truck. I will never do that again. I wouldn’t recommend anyone take these trucks out of town or in the highway at all.
Joe SCustomer service was great. Friendly and actually very helpful. Easy play pick up and drop off. Nathan and the women working at drop off was so helpful and was so thankful for the business.
Stoney HI dropped off the trailer with no issues. No one was there except a contractor working on the building that helped me unload the trailer off my truck.
Brandon HThe place under Remodeling’s since last year and still the same it takes 40 minutes to process the rent
mark sJosh always goes above and beyond each time I need a Uhaul for my company.
Donya DJosh is friendly, helpful, and willing to work with you
BARRY PThis transaction was great especially after being offered to take a trailer for a discount Thank you
Melissa MEverything was just fine.
Frank ONot accuse someone of stealing who has been in contact with the office every single day, because the equipment was faulty causing me to be out hundreds more than expected
Krista GJosh and staff are always helpful, friendly and efficient! Thankyou
Amanda LDrop off location not documented as preferred
Bill HI had a reserved a cargo trailer at a facility that was near to where I was staying. A day before, I got a call & email that I had to go to a different location that was a half-hour away. The address link in the email took me 10 miles away from the actual location - I did not have service at this unknown location so I had to drive to even get service to call the new facility. The gentlemen then said "oh, I should have told you that Google does that". Not good. Once at the facility, my reservation was processed in a timely manner, they showed me what I needed to know about and I was on my way in an efficient manner.
Shirley REnsure all lights are working on the trailer before sending it out.
Derwin HJosh was extremely professional & so willing to suggest solutions. This was a great service for my needs. I appreciate this experience. Than you, Rosemary Jackson
Mary JVery professional at this location. When I told the gentleman the problems that I had out of the truck in the auto transport he said he would get right on it. He said he had the parts to fix it and would take care of it
Robin OKeep the work up as ur doing now
Sherman STrain employee better. Took to long to complete and leave with trailer. Was to get it at a location on glenpool, closer to my home at 1200, was not a trailer there. Had to go to sapulpa, further from home. And a hour latet
Bobby TN/A
Donald GI don't know of anything more that isn't already done. Thank you for being there for us.
Margie MCustomer service -explained my purchase, return times overhaul process excellant.
SHIRLEY CThe agent provide an excellent customer service
MOHAMAD AAC did not work in the vehicle I was given. Curious as to why I was given that particular vehicle when another of the same size was on the lot when I left and when I returned. Friendly folks though.
Kimberly CEverything was wonderful, the truck, the service guy
Lanita LEasy and quick service, attentive and friendly.
Philip OWe had an excellent experience. I told them what I was moving and they found just exactly what I needed. We appreciated that so much.
Cassondra PLower. Mileage rate or free early miles
Sherron CVery quick and easy great customer service
Joshua CExcellent service
Tony MPick up location was great. In and out in no time.
James JThe check engine light was on and I tried to reach them but had to leave a voicemail. He responded shortly after I left the message, thankfully. He told me that it has been checked out and it's fine. The A/C also didn't work. It was 80 degrees out when I picked up the truck, so it was pretty warm in there. It sounded like it was blowing, but nothing was coming out of the vents. Later, after driving it for a little it at least cooled down a little inside the truck, but nothing was coming out of the vents. I have a hard time driving with the window down due to my ears, but I was able to get by doing that. Other than that, things were ok.
Darrellyn DThe trailer had a bad marijuana odor. By the time I had noticed. It was too late in the day to exchange. Everything else was standard and pleasant.
Samuel GClass act operation! Five stars
Lauri EThe truck was clean but had been heavily smoked in. I was in a truck that smelled like an ashtray.
Ryan WPersonable and friendly.
STEVEN PI had no issues, great customer service.
Rebecca RBe sure you are in contact with a customer regarding pick up location. It cost me extra money AND Time to move locations after arriving to the original one along with extra miles and fuel and was never contacted. I was advised a phone call, text message and email was sent NONE of which I got so honestly believed that did not happen!! The gentleman was nice enough and he does have alot of U-Haul equipment but after flying in and taking an Uber to the original location, it was not pleasant to find I had to go some where else and cost me an extra 45 minutes for the packers and fuel.
Richard MYou guys were a lifesaver kept my business going your represented Josh was a great guy very friendly very courteous and very understanding I would recommend you to anybody in the future thank you so much for your help
Larry MThis place is the great!
CODY C