Just get the key drop box fixed so people can drop the key to the truck in the lock box but everything was greatTracey B.
Customer Reviews for Tunnel Express Trucking & Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No complaints with Location or people there, but UHAUL allowed me to process something that wasn't available and if not for the guys at the location I would of missed my window to move in. Not only that but UHAUL had no available drop off locations other than the location I rented from for that unit? I had to pay twice the mileage to return the truck, it would of cost the same for a moving company to move the small amount of crap I had... yeah...matthew S.
While it is not an impressive location, the service was quick and getting the rental simnple. Renting here was a good experience.Dale K.
Customer did not leave a comment.tonya C.
Nothing. I called to find a time to drop the trailer off. The assistant was very helpful and I was in and out quickCarl R.
Customer did not leave a comment.Timothy L.
Great customer service. Thank y'all !!!Jason L.
Customer did not leave a comment.JONATHON B.
Staff was friendly and knowledgeable they helped me with rescheduling due to my home closing date getting pushed back then they made sure everything was ready to go soon as I arrived. Very happy with the service our family received.James S.
Customer did not leave a comment.BOBBY B.
Customer did not leave a comment.JOSHUA S.
Customer did not leave a comment.Michael W.
This was a better experience than my last renting a truck. The girl that helped me answered all my questions and made sure all information was correct. I would definitely rent from this location again.Brent C.
Customer did not leave a comment.TOMMY P.
Customer did not leave a comment.Rebecca S.
Awful experience. Have already called Uhaul corporate.zach B.
Customer did not leave a comment.sara D.
Customer did not leave a comment.ORVILLE S.
It cost more than it should I think. Ended up being 65.00 for about 4 hours and 5 miles totalRene B.
My pickup time was 9:00AM, no one was at the pickup location. I called the number, had to leave a message, Waited around about 5 minutes, then went home to contact Uhaul. Pickup location text me about the time I was home. Said they were running late, be there in 10 minutes. So I returned to location still no one, waited a little then someone showed up. Everyone can have a slow start to the day, I understand that. In a time sensitive business when I am paying for service starting at a given time. It is a issue. The lady did say she was sorry for being late.Glenn M.
They went above and beyond to help me, best service I ever had. Were so polite,I would recommend them 100%.Thank you.JOHN C.
Online hours says 8 to 5. I waited till 10 and the gates never opened. I hope the old guy there is all right. He is a good dude.Jeremy R.
Everything was greatRandall W.
Customer did not leave a comment.starla P.
New dealer that is trying hard to develop business. I ordered a dozen blankets online with the trailer reservation. I wouldn't have had any when I got there if I hadn't called ahead the day before. He managed to get some delivered in time for my pick up.Calvin M.
Customer did not leave a comment.Malcolm H.
Customer did not leave a comment.John D.
Customer did not leave a comment.Johnny W.