Everything was ok 👌🏽
BOBBIE L
Customer Reviews for Tupelo Lock Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Amazing service!!
LOUIS TThere was glass in the back and the inside of the driving part reeked of smoke.
Haley MRipped me off and it’s documented in yall notes already nothing was done
Bethen NI was told if I turned my equipment in early I would be credited.
Linda SThe location was not in the area we had booked it , therefore extra time, gas and miles were added to the trip.
Judy YThe personnel that I worker with were great: courteous, knowledgeable and communicative! I really enjoyed working with them!
jimmy cShe didn't expect anything or give me my paper or ask me how many miles was I going had to call to see what kind of gas did it use it was just a mess
TIFFANY RFelt like I was getting something from my mother, which is a good thing
CONRALPH CAbsolutely nothing the lady that helped us went above and beyond very kind..
Teresa FGreat service
Chad SEverything was working and wonderful,the lady that waited on me was very nice and polite had a wonderful personality.i have no complaints about nothing
Jackie SAttendant charged things I didn’t need to the contract, and said without them I couldn’t get the equipment which it is a lia because I have rented the same equipment before several times without the extra stuff. I am very disappointed with the service at this location, and will never go back.
Enrique Mna
myres HNothing The lovely lady I dealt with at the lawndale uhaul location in tupelo was spectacular She is the best and deserves a raise! Thank you
Johnny HThe air conditioner would stop working ever so often.
Leslie TGreat thanks well job
Christopher BAgent was extremely helpful and accommodating in every way, above and beyond on every level
Jeff BFor Safety concerns....Insure Customer Representative Orientate Customers how to properly hook up Equipment... We had to use You Tube video
DANNY LThe drop off location didn't have a jack to use to lift the trailer off the hitch but luckily we put one in our truck so we were able to unhitch the trailer. The rental locations need to have a jack available for customers that may not have one in their vehicle.
Jim WThe pickup location was changed and I wasn't informed. The truck check engine light was on. Tires out of balance so it rode like a paint shaker. Was told to bring it back with 1/4 tank of gas which I did but was charged and listed as empty. Was called and told I was late bringing it back when I was clearly asked if I was bringing it back Friday and responded yes, twice. The AM person that checked me in was awesome and the PM lady that checked me in was nice but is also the one who listed the gas as out when I have returned it with more than i picked up with. First time I have ever felt cheated by uhaul.
Mike GFriendly staff
Kimberly GPlease get more trailers!!!
Kathryn MSurprised that the vehicle was dirty inside and out. Fuel gauge was setting on empty. A couple of warning lights were on on the dash. After a call to office by employee was told it was ok to run the vehicle with the warning lights on. Otherwise happy with the service.
Duane BMake sure everything you rent is on the truck when you pick it up.
CHARLES WI was told of Cree storage by uhaul and pick up. This was not true.
john cI was charged for a dollie and pads that were not on the truck. I feel like so should get a refund for the dollie and pads.
DARREN CEverything went well I was very please with the service
CLARESA JThe receptionist was just Awesome and friendly and was very knowledgeable about the equipment!!!! Totally Awesome!!!
KEVIN M