Customer Reviews for Tupelo Lock Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.William L.
Customer did not leave a comment.MELISSA M.
Customer did not leave a comment.Michael W.
Nothing The lovely lady I dealt with at the lawndale uhaul location in tupelo was spectacular She is the best and deserves a raise! Thank youJohnny H.
Customer did not leave a comment.Mark C.
The air conditioner would stop working ever so often.Leslie T.
Customer did not leave a comment.Chuck J.
Great thanks well jobChristopher B.
Agent was extremely helpful and accommodating in every way, above and beyond on every levelJeff B.
For Safety concerns....Insure Customer Representative Orientate Customers how to properly hook up Equipment... We had to use You Tube videoDANNY L.
The drop off location didn't have a jack to use to lift the trailer off the hitch but luckily we put one in our truck so we were able to unhitch the trailer. The rental locations need to have a jack available for customers that may not have one in their vehicle.Jim W.
The pickup location was changed and I wasn't informed. The truck check engine light was on. Tires out of balance so it rode like a paint shaker. Was told to bring it back with 1/4 tank of gas which I did but was charged and listed as empty. Was called and told I was late bringing it back when I was clearly asked if I was bringing it back Friday and responded yes, twice. The AM person that checked me in was awesome and the PM lady that checked me in was nice but is also the one who listed the gas as out when I have returned it with more than i picked up with. First time I have ever felt cheated by uhaul.Mike G.
Friendly staffKimberly G.
Please get more trailers!!!Kathryn M.
Customer did not leave a comment.Steve A.
Customer did not leave a comment.STEVEN J.
Customer did not leave a comment.chevelle P.
Surprised that the vehicle was dirty inside and out. Fuel gauge was setting on empty. A couple of warning lights were on on the dash. After a call to office by employee was told it was ok to run the vehicle with the warning lights on. Otherwise happy with the service.Duane B.
Customer did not leave a comment.Frank W.
Customer did not leave a comment.Jeffery K.
Customer did not leave a comment.KATHYRN B.
Make sure everything you rent is on the truck when you pick it up.CHARLES W.
Customer did not leave a comment.Scott F.
Customer did not leave a comment.SHENETHA T.
I was told of Cree storage by uhaul and pick up. This was not true.john C.
Customer did not leave a comment.MICHAEL G.
I was charged for a dollie and pads that were not on the truck. I feel like so should get a refund for the dollie and pads.DARREN C.
Customer did not leave a comment.DAVID J.
Everything went well I was very please with the serviceCLARESA J.
Customer did not leave a comment.Stephanie J.
The receptionist was just Awesome and friendly and was very knowledgeable about the equipment!!!! Totally Awesome!!!KEVIN M.
Customer did not leave a comment.Jarrett E.
Customer did not leave a comment.Robert P.
Customer did not leave a comment.will H.
Customer did not leave a comment.Shumbie H.
Customer did not leave a comment.Stanley H.